I have ordered another newer version/set from Headlight Experts last week for another Jeep. I brag about your lights to all my buddies as they awe at the brightness in both the Headlights and Fog lights on my 2018 Jeep Wrangler! The Older units/bulbs were bright, but the newer Phillips ZES units are Awesomely Bright! Great product & Great service. You Guys knocked it out of the park!
Headlight Experts was helpful in my replacement and upgrade, I am looking forward to the new bulbs.
Appears to be good quality; however, one headlight malfunctioned and only worked in high-beam mode, after 14 months. Was replaced under warranty.
Wish I would have read the reviews before purchasing.I made a purchase with headlight experts. After making the purchase my credit card was compromised. I notified them JUST to inform them and they quickly became defensive.
I contacted my credit card company and went over the charges...in no fault of mine the credit card company disputed the charge to headlight experts.
Headlight experts began sending me emails accusing me of stealing and explaining the law. I responded not only once but multiple times, that I was going to pay and i am not disputing the charge, this was a mistake made by the credit card company. They continued to accuse me of stealing and lying because I have received the item. They finally got paid for their product. $#*!ty customer service, even after explaining they did not want to hear about it. BUYER BEWARE
I bought a set of H7 headlights for my Mercedes sprinter van. The website said they were compatible. I received them and they were not. I sent an email and they said "You need these adapters" so I ordered those. They were good enough to share a video of how to use the adapters. That was wrong anf didn't apply to my product.
Then, the adapter broke. A "manager" called me. He said "yea, those adapters are hard to use on that van, you should buy this other brand"
Then they wouldn't refund the cost of their adapters that didn't work and broke.
Not experts, at anything.
The LED conversion definitely allowed better vision and penetration for night driving.
I look forward to the updated lamps that you are shipping.
I have used Sylvania Ultra headlights for years in my Subarus and they would last a year after paying $90 for a pair. I converted to the LED's and was so happy. They were much brighter light was thrown farther, could see much better. I noticed the bulbs went bad about a week ago and contacted them and the lifetime warranty was honored and I was upgraded to the newer model bulbs. Very happy with the customer service.
I recently upgraded my truck's headlights to a new set of LED lights, and I'm absolutely thrilled with the results. These lights are outstanding. The difference in visibility is night and day, literally.
Before the upgrade, my old headlights were dim and struggled to illuminate the road properly, especially in darker conditions. Now, with these new LEDs, the road ahead is brilliantly lit, allowing me to see obstacles and road markings with much greater clarity.
I'm incredibly happy with this purchase. The improved visibility provides a much safer driving experience, particularly on unfamiliar roads or during nighttime commutes. The brighter light also makes me feel more confident and in control while driving, especially in areas with limited street lighting.
If you're looking for a significant upgrade to your truck's lighting system, I highly recommend considering LED headlightsfrom Headligght Experts. The improved safety and visibility they offer are well worth the investment.
I have been using these headlights for the past 4 or so years. As my truck did not. Come with LEDs I wanted to get the best light possible to see at night. By getting the headlight upgrade kits to LEDs that worked. They are very bright and seeing at night is very easy now. I would not go back to any other type of headlight. Every auto should come standard with these lights as it would make the driving at night much safer for everyone. Thank you for a great product.
I originally bought LED headlights for my daughters 2016 Honda CRV since she travels a decent distance to college. Immediately after installing the headlights, she noticed a huge difference in what she was able to see and how clearly, she was able to see in the dark while driving. The LED's performed better than expected.
The ease of picking the right bulb using headlightexperts.com made the purchase that much more satisfying. Just entered the year, make, and model and a selection of different bulbs popped up. Knowing what I was looking for I selected the right one and within seconds had my order confirmation number. Great Product, great site overall fantastic experience.
I purchased the 9012 LED headlight conversion back in 2019 for my 14 Sierra. Lights are super bright and have a nice color to them as well. The stock ones were so yellow and couldn't see a thing at night. These led's are amazing in every way very dependable and customer service is very nice and respond fast.
I have owned these head lights for years and they are great lights and super bright very happy with mine very easy to install I highly recommend these light in any vehicle and great customer service.
Easy to install very bright people thought I had my high beams on I could see in any weather conditions
Very pleased with my purchase. Customer service is very good. Highly recommend you use this for your headlight needs.
I purchased 3 sets of these bulbs with cancelers, High Beam, Low Beam, and Fog lights, in 2019 for my Mercedes CLK. They have worked great for 5 years. Since 2019 I have bought at least 4 more sets for various vehicles. Good solid product.
Thanks for the excellent service. I have been a customer since 2016 and they have always taken care of me. I have referred all my friends and family and have been given the best service.
Had these fog lights for over 3 years with no issues, have them as my high beams and low beams out there
Purchased several years ago headlight and fog light replacements. Never had trouble, fitment was correct, looked great on my truck and I bought another pair for my father in law.
Upset because after ordering a set of LED headlights for my car, & contacting them for some sort of instructions on how to wire the lamps for my application. What they replied was" you are good to go".
It did say on the web that 2 splices would need to be made. Headlight Experts could not provide any kind of instruction, wiring diagram, color code table for the car, absolutely no help at all, or direction on what to splice. I am converting an old HID system to LED. I then made contact again, and was informed that I could send them back. Instructions were to mark my order number on the package as a return authorization, send them best way, and processing would happen when got them back.
So after a trip to the USPS, $9.00 trackable post charge, returned them. I got an email with a credit less -$25.00 for processing fee. Never was this mentioned, does not appear on the website or advised in any way. I thought I was dealing with someone reputable & surely have not been. I am sure they are one of many an on line reseller that has no clue as to the proper fitment of the units & has no business selling automotive products of any kind. Certainly not as advertised on the web. The reviews rave about the great service, and the after sale. None of that is true, so stay away.
I did receive the lights when they said I would. Happy about that...however no instructions for installation, no vehicle specific wiring harness details, just a box with 2 lamps. I sent an email requesting the above and got back an answer. Email reply states: "you should be good to go" after writing to them about the fitment.
No idea what that is supposed to mean. I made a mistake by sending in payment before doing any research research on them. On the good side, the units look pretty cool, machined aluminum housings with soo to be rusty driver housings with cheap sheet steel rain covers.
These lights are super bright and are very dependable! My first set of led bulbs lasted almost 7 years, I reached out to customer service and they sent me a new set right away
Answer: It is impossible to get a hold of customer service by phone. Email is the only way and they will not return emails.
Answer: I believe it is a scam. The sales department says there is no one there to take a call and customer service, you can only get a hold of them by email. And then no one ever returns the email
Headlight Experts has a rating of 3.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Headlight Experts most frequently mention lifetime warranty, car headlights and fast delivery. Headlight Experts ranks 29th among Auto Parts sites.