Headlight Experts

It's really beautiful, I recommend it to everyone, I recommend it to everyone, it's very beautiful, everyone should enter it nicely

I had a great experience with Headlight Experts' technical support team - they were able to answer all of my questions and concerns.

Just got my 35 watt HID conversion ballast kit today. I am super stoked to install it will update when it's done!

Headlight Experts' technical support team was able to guide me through the installation process with ease.

Experts offers only tested products shows that they truly care about their customers' safety and satisfaction.
I highly recommend

I love that Headlight Experts offers a lifetime warranty on their products...,...,,,,,,,,,,,,,,,,,,,

Headlight Experts' commitment to providing the highest quality products is evident in their lifetime warranty.

Headlight Experts' commitment to customer satisfaction is truly evident in every aspect of their business.

Don't waist your money buying from Headlight Experts. I purchased a set of LED headlights with the Warning Cancellers / Capacitors+$10.00 I put the LED headlights in my truck and they didn't work correctly. One plug was broken so I contacted them. They informed me that I needed to purchase a set of resistors/decoders. Had I known that I would have bought all together. They also wanted pictures like I was lying or something. I email them the photos I was emailed and told me to send them in. I received the headlight and All they did was repaired the plug and sent them back. (Repaired not replaced!)After all that I hooked them up AGAIN and it still didn't work. I got looking at them and the wires were so loose they were separating from the plug as I was driving down the driveway. Contacted them to get a refund and was informed that I wouldn't get my money back because they don't do returns on used items. I never drove on the road I only made it to the end of my driveway and they weren't working correctly. Once u plug them into your vehicle and they don't work. Headlight Expires considers them used and will not give you a refund. You're stuck with light you can't rely on at night. Then I was told they had a lifetime warranty and they would repair them. Who wants a new product that has to be repaired before u can ever use them? The lifetime warranty is a joke all they do is replace the components and send them back to you. That's all they did with the plug because I marked the LED in a spot know one would see and sure enough I got the same light back. So I called them an that was a joke. Rude from the start and the Headlight "expert" rep threatened me and hung up. I was hung up on several time right from the start. I would strongly suggest no one buy anything from this company. They are so bad they have****** review's disabled. Please check every review site, you will see the nightmare other have experienced dealing with them. I only wish I would have checked before my purchased because I wouldn't have these junk LED Headlights I can't use.

Car lighting is really important to me. So are low prices. HLE is the perfect combination of both, so they are highly recommended by me!

I recently purchased a headlight kit from Headlight Experts and I am extremely impressed with the quality of their products.

I appreciate that Headlight Experts only sells tested products, ensuring that I get a quality product that will work for my car.

Poor quality products, lousy customer service, and TERRIBLE RETURN POLICY!

Stay way, way, away from Headlight Experts.!

I recently purchased a headlight kit from Headlight Experts and I couldn't be happier with the quality of their product.

Absolutley hands down worst buying experience anyone can have.Product is not plug and play as advertised. Look at how they responded, adn decide for yourself:

HLE Secondary Response:
Claiming we are false advertising, when you have no knowledge about how automobiles work is laughable.
It is crystal clear you are trying to defraud our company using a corporate email, which will be reporting, to try to get a double refund is laughable.
You are filing a dispute, and demanding a refund without returning the item.
Fraud and shoplifting is wrong. We apologize you have no idea what you are talking about, and don't know how to install a headlight kit. Stick to "IT", you shouldn't be around cars.

Secondary Response from Customer:
Headlight Experts

1. Advertising the kit as Plug and play conveys that your product is plugged into existing connections and functions correctly. This is not the case, a violation of truth in advertising and a breach of policy.
2. It is clearly evident the H11 connector provided in your kit does not properly seat into OEM coupler.
3. Please provide RMA, I'm disputing the charge as well.
4. There will be no restocking fee due to breach of policy, and false advertising.

Thanks,

Initial Response from HLE:
1 - Yes, these are plug and play as advertised.
2 - We can fix this. Please send us a picture of everything received.
3 - Please send us pictures. An H11 connector, is an H11 connector. They fit.
Thank you!

Initial Email from Customer:
Headlight Experts,
I have three issues:

1. Headlights are not plug and play for my 2013 Lexus ES350 as advertised. I have even tried to reverse the ballast input polarity as described in your YouTube video, but still does not work.
2. Ordered a replacement bulb that was not sent.
3. Oval adapter does not seat and lock into my harness on my car.

Thanks,

MUCH happier with your HID upgrade than the expensive hard to aim LED upgrade I put in from another company.

I spoke to the company BEFORE ordering my bulbs and gave them my car details and they told me what LED conversion kit I needed. When I got it and installed it they DID NOT WORK. Only the high beams worked when switched on: i.e., no low beams. Had to reinstall the original ford bulbs that worked fine. Called company and and their rep only tried to degrade my ability to connect two plugs. I explained that as an engineer I certainly know how to install two plugs so you product is defective. He told me that I must have bent the pins and I said they are perfectly straight and my original ford lights I put back in work just fine. He refused to give me info on how/where to return the product. My emails for same return info were ignored. Finally I did an online problem and a belligerent company rep had the same NYC attitude obnoxious and demeaning. He sent me an email on bent pin video they made and put up on Youtube (but of course they don't have an issue with their products). Bent pin story again. He looked up and finally said oh, maybe you need an additional Load Resistor kit to make it work. Another $20 to $30 of course. So much for their ad about their product being PLUG & PLAY. These folks don't know anything about what will work in YOUR CAR or they would have said it in the beginning in my initial phone call. Many headlights are in a very tight spot to change unless you have dwarf size hands so it is a pain to install and then go back to the original auto company product. I even took the LED kit to a garage and they could not make them work either. The jury is out if they will even work properly with their now recommended Load Resistor as no other online outfits seem to say that is needed. Oh, the Headlight Revolution folks LED product is ONE-FORTH the cost of Headlight Experts. If I had known.
BOTTOM LINE: DON'T BUY FROM THESE FOLKS OR YOU MAY BE OUT A LOT OF MONEY. Try Headlight Revolution online as they seem to know the retrofit LED business and have plenty of GOOD VIDEO"s online not the "you bent the pins" video from Headlight (non) Experts.

I purchased headlights in decembor for my 2016 Jeep Cherokee I paid extra for 1 day shipping and I waited a week and a half to get said lights I ordered headlights and fog lights finally they show up and they offer to refund my money for the shipping and so I wait on that and when I go to install said headlights and fog lights they are not completely plug and play they don't fit the housing and the wiring is weak and tears so i email the problems email and they instruct me to cut plastic tabs on the fog lights so I follow instructions of cutting off plastic tabs and what do you know they still don't fit and so I have to consistently get out of my car and put fog lights back in housing in rain and snow and fog just to be able to see and my headlights malfunction and work only if i don't turn on my brights and the foglights' wiring is so coroded that its amazing they still came on so I email asking for replacement and they say well you are covered under warranty but you have to pay to ship them to us and we'll examine them and if they need replacement we'll send you one utterly disgusted with this business and their supposed policies just drive around with no headlights and our product broke so you have to pay to ship it back bad business buyer beware stay away run don't walk you will regret it

The OEM quality parts offered by Headlight Experts truly make a difference in the performance of my headlights.

This place is very good i have ordered from here many times, all of them came quickly and safely burası çok iyi