Trust the reviews of this company on this site and stay away from these low life's. These guys are nothing but POS's. I have a 300ZX that I wanted to replace the fog lights on. I was hoping to find an LED replacement and these morons claimed to have a direct fit replacement. But what I saw on their website made me a bit skeptical, the bulb they showed seemed to big. So with nothing in their picture to scale them against and no dimensions listed, I emailed them first and asked them directly if they knew for a fact these would fit. I received a two word response, "Yes, guaranteed." So based on that I ordered them, along with a set of high beams, they were "on sale." Well sure enough, what they guaranteed to fit didn't even come close, as you can see in the pictures below. So I sent another email with a picture showing exactly what the problem was and requested a return authorization and a prepaid return shipping label. Their response was, I was welcome to return the bulbs but they do not pay for return shipping. So, I pointed out they guaranteed these bulbs fit, I have proven they don't fit, so they, not me, are responsible for the return shipping costs. Their response? "These do fit. If you wish to return, you can do so with the RMA in our previous email. We do not provide return labels."
I'll spare you the back and forth but that's when I went ballistic on them, sending them another email with pictures showing the measurements and how there is no way these bulbs fit. That's also when I informed them, now, I will also be returning the high beam bulbs also, as I want nothing to do with them.
You see, somehow they think their refusal to admit being wrong means they don't have to pay the return shipping. To get my money back asap I went ahead and shipped both the fog lights and the high beams together. And now that I have received my refund, minus 20% "restocking fee" on the high beams, I'm filling a complaint with PayPal about the return label issue. Save yourself a lot of frustration, DO NOT deal with these scammers trying to pass themselves off as "Experts."
The ease of installation of Headlight Experts' products made upgrading my vehicle's lighting a breeze.
I was hesitant about purchasing a headlight kit online, but Headlight Experts exceeded my expectations.
I love that Headlight Experts offers a lifetime warranty on their parts - it shows that they stand behind their products.
I bought the front right headlight for my car, I am very satisfied, I recommend it to those who will buy it as if it has never changed
Called the "experts" before ordering a bulb kit. Told they would work no guaranteed! Bulbs arrived, not even close to being the correct bulbs. Called to talk to "tech support" Rudly told me, "Tech support is only via email, your order says that" and then they hung up on me!
The order receipt says nothing about tech support, only if you have a problem with your order.
"Email tech support" was in a word, worthless. No help whatsoever
Other than to say "That uses an adapter. We may have this available." From there the only thing we got back was a picture of some kind of adapter that will not work and "tech support" cannot even send a link as to how to even get the adapters even if we did want them.
To further add insult the only way to return the nonfitting kit was to get a return number from the company AND THEN THEY DO NOT PAY FOR RETURN SHIPPING AND THEY CHARGE A 20% "RESTOCKING" FEE!
I suspect that this company is a one-person operation, running out of his mother's basement!
Buy from him at your own peril!
Headlight Experts' commitment to providing the highest quality products is evident in the performance of their headlight kits.
I was able to find the perfect headlight kit for my car thanks to Headlight Experts' wide selection.
Headlight Experts is my go-to for all of my vehicle's lighting needs.
The headlight kit I purchased from..
Congratulations, I made my first purchase, it came instantly, from now on I will shop from this site.
With the quality of their products. I can tell that they only offer the best for their customers. They are genuine.
I've shopped here a few times and it's a very good quality and comfort site, thank you and I would like to add I recommend it is a very good place
Cussed me out because they sold me a faulty product, than wanted me to pay more to get it to work. Called me slurs and cussed me out then hung up
I have shopped from here before, the products are of good quality, the delivery is fast, the car headlights are of good quality, I am satisfied
C'est une très belle application, je l'aime beaucoup, je vous la recommandeBence la télécharger, je l'aime beaucoup, c'est une très belle application, j'attends tout le monde
Hello, I am very satisfied, I have very fast delivery. Car headlights are amazing, prices are very affordable.
Delivery fast i shopped a few times very good
The delivery is fast i shopped a few times i was very satisfied
Answer: It is impossible to get a hold of customer service by phone. Email is the only way and they will not return emails.
Answer: I believe it is a scam. The sales department says there is no one there to take a call and customer service, you can only get a hold of them by email. And then no one ever returns the email
Headlight Experts has a rating of 3.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Headlight Experts most frequently mention lifetime warranty, car headlights and fast delivery. Headlight Experts ranks 29th among Auto Parts sites.