The 7 days a week technical support at Headlight Experts is a game-changer. They truly go above and beyond for their customers.
Headlight Experts has an impressive selection of options to choose from - I was able to find the perfect kit for my car.
I bought headlights for my car and it was really good quality and most importantly they delivered fast thank you very much
Although it may seem difficult to shop here, I realized that it is a very easy system, thank you.I love you
Headlight Experts really knows their stuff when it comes to cars and lighting solutions!
I recently purchased a headlight kit from
5 months into a new set and again bulb is out they want the customer to pay shipping for a replacement.
They stopped me in town and gave me a warning because our headlights were damaged, so I found the best headlight spot and we changed it, thanks.
I ordered a set of H4666 LED headlight form them. Website stated that the item was "In Stock" which is something I look for in online purchases. Got initial email within minutes indicating what I had ordered and gave USPS tracking info. Then nothing for 3 weeks! Sent a followup email to their "customer service" asking what was up and if I needed to dispute the credit card charges. They responded that the light enclosures were out of stock but would be in the following week at which time, my order would be shipped. Then nothing for another week. Sent second followup email indicating that more than a week had passed and no headlights, nor had there been any updates on the USPS tracking info. I also inquired what "In stock" actually meant to them as the website indicator as such had not changed the entire month and also asked why I had to initiate all of the email exchanges. Got a response that my items were being shipped but no response to my critical questions. Items finally arrived after 5 weeks of waiting, but were a further disappointment. After specifically ordering H4666 headlights, what I received were H4 headlights. Though vary similar, they each sport a very different electrical connector (see photos). Sent another email to "customer service" explaining that they sent the wrong units. They responded that all I needed was a "3-to-3 adapter", that would be sent free and did I want them? I responded that I did want them sent and further indicated that H4 units were otherwise useless in an H4666 environment. After more than a week, still no adapters and still no updates on USPS tracking info. I'm no expert, but neither are these pretenders.
The lifetime warranty that Headlight Experts offers gives me peace of mind knowing that their products will last.
Hello, I've shopped here many times, I'm satisfied, you won't have any reliable problems, thank you, best regards
The installation process for my new headlights was a breeze with the help of Headlight Experts' knowledgeable technicians.
I appreciate the attention to detail that Headlight Experts puts into their products to ensure quality and performance.
This company a scam and a joke with the worst customer service I order my headlights got the wrong one called the company gave my order number were I was told I f up up they don't make mistakes and got told to pull up I give you 10k if you can prove we are wrong. Hung up on multiple times and kept saying I f up when I asked for a refund. This company is trash the people who work for it are trash reported to the bbb due to their customer service lack of care and lack of wanting to help do yourself a favor and use anybody else but them I personally switch to lasfit used them before told them about this experience with headlights experts said no worries if anything wrong call us and we will fix it, unlock headlights experts that just says I'm harassing them for asking for a refund and telling me to go f myself again highly recommend not wasting your money nor time with this scam of a company I rated one star because that was the lowest I could rate I would have gave negative 5 stars if that was an option so headlight experts don't take that one star as positive because it not you clowns
I was able to find the perfect kit for my car.
The quality of the OEM parts that Headlight Experts uses is unmatched by their competitors.
The lifetime warranty offered, by Headlight Experts is a testament to the quality of their products..
Quality products.
Fast delivery
I have shopped here several times and have been satisfied each time.
Quality products about car headlights. Fast deliveryI have shopped here several times and have been satisfied each time.
The customer service at Headlight Experts is top-notch - their technicians were able to help me with the installation and any questions I had.
A very successful company in communication, they take care of you very well, delivery to the address and packaging are very good
Answer: It is impossible to get a hold of customer service by phone. Email is the only way and they will not return emails.
Answer: I believe it is a scam. The sales department says there is no one there to take a call and customer service, you can only get a hold of them by email. And then no one ever returns the email
Headlight Experts has a rating of 3.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Headlight Experts most frequently mention lifetime warranty, car headlights and fast delivery. Headlight Experts ranks 29th among Auto Parts sites.