HappySmileUK

I use the Happy Smile gels and they work great. Very speedy delivery and helpful staff. Thanks you Happysmiles for such a great service. I would tell all my family and friends to use your dental supply company as the products are outstanding quality. So much cheaper than these rip off dentists.

My wife has used a mouth tray for years. The first one was from the dentist. It worked well but wore out quickly. She purchased several other mouth trays afterward, and they all had problems - ill-fitting, fell apart quickly, or fell out in the middle of the night. We then purchased from this brand and have been happy ever since. It was easier to fit to her mouth than any of the others, fits her teeth very well, and doesn't fall out in the middle of the night. She no longer has to worry about her mouth tray, and her jaw pain is gone. We really like this mouth tray and recommend it.

Hi,
I used this product for the first time this evening, the polanight starter
Kit. I have never used a product such as this before so was unsure what to
Expect but I am already thrilled with the results.
I have always thought that people are extremely quick to write letters of
Complaint if they are dissatisfied with a product or service yet not so
Forthcoming when there have been no problems! Not only was the price
Reasonable but the delivery prompt and the product has shown results after
The first application. Not only would I order from your site in the future
But I would highly recommend it to others.
Anyway, just thought it was only fair to give credit where it was due!
Mark

I have recently used teeth whitening products from happy smile
And my view is that happy smile 22% works way better than polanight.
I had no sensitivity and my teeth went very very white. I would use
This dental company again and I would tell family and friends to buy
From them as they work so well. I am very happy and all my friends
Tell me how nice I look. It was easy to use and it only had taken
Seven days to see the results. I found the website easy to navigate
And shop from and they also have very secure payment options. My
Only negative comment would be customer care took 2 days to answer
My questions but they were very professional and helpful. I suppose
They must be very busy with all the customers ordering as these
Products are so good. I did find very postive feedback on facebook
And twitter and it has been a very good shopping experience. I
Would like to thank Mr Ian Bailey the customer care manager who
Was so helpful to me when I contacted him for help and advice.

I've used Happy smile for years with only a few minor glitches. But recently the website has changed? The products are more expensive? I don't know if it's been taken over or something? No money off. Vouchers, no response to any e mails? I am very suspicious.My gel doesn't seem as effective neither?
Today I received an e mail saying I have a £40 refund due for late postage of products also? If they won't send me a money off voucher like they used to do, they certainly ain't going to give me £40 for nothing?
I am thinking? Is it all part of a big scam maybe? Treading very carefully from now on. Shame though, as 5 years ago it was a great company! Does anyone know what has happened please? :(

Not a good site at all and you don't get your products either. They have a phone number on the website which you call to find out what's happening to get a recording saying we no longer take calls? You email to be then asked to create a ticket which can be 48 hours for a response. When I got a response it was very minimum and didn't make much sense and as they are meant to post out 24 hour delivery to tell me of an issue weeks after seems very strange. I emailed back to find out where my order was to be told raise another ticket? Why I have already raised one so how can you close it if you haven't resolved it. Not a good company at all.

Ordered goods to the value of £28 from this company 2 weeks ago and was promised next day delivery. Goods never arrived. There is no telephone number to contact them. I have emailed now every day for over a week and had no response. I am £28 worse off and considering contacting the police and trading standards. Blatant crook site.

I ordered my product 3 weeks ago! I had received an email from sharon telling me she was sorry for the delay and i would get 20% off my next order, however 2 weeks later i still do not have my order and now no replies to my emails. My first order was lost in 2015, but I re ordered again in 2016 and It was a faster delivery and the products worked a treat. However I was told by Micheal if i changed my review he would be willing to send out my lost order in 2015 to reimburse me, but this was several months ago now and i still do not have it. If you actually receive the products they are very good value but this kind of customer service is shocking.

Today I sent them an email and they replied to submit a ticket. (I've already done that twice).
I sent them the ticket id numbers and still not heard from them.
I have just filled in a form from my bank to get my money back as I've had enough.
Will never have anything more to do with them ever again as they are scammers.
Don't believe in all four/five star ratings as they are all fakes.
If you ordered from these contact your bank/ cc company/paypal and request your money back as you'll not receive your order.

I had written a negative review, as it had been over a month and I did not receive my products.

However, I have now received them.

I'd been told, via email, that my order was all received and shipped - but a month later, my account said the order was still 'processing'! Having sent a support ticket to Sharon (and having left a negative review on here), my order has arrived.

I have not used the products yet, so cannot say anything about their quality. I am giving three stars for the patchy service.