Happie Family StoreReviews 313

Placed my order in May 2019. Was told would have in four weeks. Nothing arrived. Requested order status. Replied they could not get a tracking number from shipper and would get back to me... three weeks later no response. A week later another request for status. No response,. Complaint filed with pay pal, A week later they provided a tracking number saying it was delivered within three days after order... this never could have happened given the four week original lead time... I am out 65.00... totally bad service from this vendor and paypal.

I very seldom have found that I have to write a bad review. They are a fraud and perhaps call themselves Happy Family because they get your money and give you no product. I would give this company a zero if I could. I made a purchase for a compass from this company and used PayPal. The compass never arrived. I filed a dispute with PayPal and they denied the claim as they had tracking information. The tracking information showed the compass being delivered to a different zip code than the one I live in even though my address was right on this company's paperwork. I have contacted Happie Family and they have refused to respond. PayPal is even worse because they did not bother to check into the tracking information which clearly shows the package was delivered somewhere else. I have now involved my credit card company and filed a dispute and have given them the details. I will find every venue I can to let folks know that Happy Family is a fraudulent company. I am also discontinuing using PayPal. They are overpriced for the merchants and have very poor research done on disputes.

Order placed for compass on May 26,2019. I've been contacting them weekly ever since. Finally spoke with my bank this morning and a dispute has been filed. Judging from the other reviews I've read, it seems to be their standard operating procedure. Shameful! I'll NEVER look at another ad from Facebook!

Never received compass even though they show a boggas tracking number showing it was delivered.
I ordered the Husband Wife Forever Compass on May 15th. At the end of June, I emailed Happie Family about my product and was told to allow a few more weeks. Middle of July still never received the product so I disputed my purchase on PayPal. On August 2nd I received an email that Happie Family sent to Paypal showing it had been delivered May 30th.
Needless to say, I was a little confused since Happie Family told me at the end of June to allow a few more weeks.

If I could give it minus stars and the company minus stars I certainly would. I ordered the compass as a Father's Day gift for my husband. We FINALLY received it last week. End of July pretty much. No matter what you do, the darn thing will not open, like it's welded shut. I tried to contact the company to see what can be done but of course they never responded. So... I am going to slam them on every social media I can find. DO NOT buy from them!

You will not receive your order... I too ordered the compass in May... have not received it as of July 22.

First of all they do not answer inquiries. Second shipping takes forever. They do not insure the shipment and they ship through a third party which you cannot contact. Then the USPS tracking number says it was delivered but it was never received. I placed my in April to give to my husband on his birthday at the end of June. It is now the end of July and I still have not received anything... including a refund. I wish I had checked sitejabber first!

I placed the order on June 12th and I am still waiting for it. PayPal took the payment, but I have not received the merchandise. I tracked it on the Happie Family site and it continually says that it is in process. This is a TOTAL scam and I cannot understand WHY Pay Pal is allowing them to continue to do business. I will be seeking LEGAL remedies! If someone stole money out of my purse it would be illegal. This is NO DIFFERENT!

I ordered the husband/wife compass for my husband for our anniversary. The order was placed on May 25th and to this day (July 19th) has not been delivered. I have checked my tracking every day since then and it still says it is processing the order. I got Pay pal (another loser company) involved. They "checked" into it and closed the case saying that Happie Family provided a tracking order and delivery. What is interesting is that the tracking order number does not match what I have. Needless to say, Pay pal closed the case and I am out $70.00. Now I have to go through my bank to dispute this.

I placed an order for two items. One item was received with a missing part and not functioning properly. The second item never arrived. I emailed support several time with no response. Finally contacted PayPal. In order to get my full refund I had to ship what I received back. The address given was Vietnam. The cost to ship with tracking was more than the item. So in the end I accepted PayPal's offer to refund the item that was not received and am eating the cost of the item that is of no use. Will never buy from this company again. My first negative experience. It's too bad.