Here’s what buyers have asked with answers from Happie Family Store staff and previous consumers.
11
questions answered
0%
answered within 1 day
Answer:
1 got this # if this will help u any 1888 392 9996 I'm not gonna get my item either or my MONEY
By Brianna M., over a year old
Question:
Were is my order
Answer:
Where is my order? The only answer I receive is "your order is being processed". Very disappointed that you do not answer my questioned. It is also unbelieveable you remain in business.
By Cheri S., over a year old
Answer:
Same thing happened to me, no communication no money back no product sent, I have No intention sitting here helpless something will be down to ensure the are held accountable
By M G., over a year old
Question:
Looking for my order or a refund. Placed order on june 24, received no answers to my numerous emails
Answer:
I got my money back from Paypal. It takes some doing, but DO IT! First, take the online copy of your USPS tracking you were given as proof of delivery from Happie Family to your post office. Talk to the postmaster, they have an intranet system that will also include exactly where and when the item was delivered and has more information than what you can get online. I'll bet you find out it isn't your address. Ask them to print that for you. Upload a copy of what the USPS gave you (https://paypal.com/il/uploaddoc). Go to Paypal on Twitter - yes TWITTER. It's the only way you can bypass the PayPal algorithm that will automatically process your appeal. Send them a DM telling them that you have uploaded the USPS internal tracking and want your appeal reopened. Then send that form also to paypal to the Twitter DM. Once I did that, I had my money back in 24 hours. If we all do that we should have our money back an they will have a reason to go after Happie Family for fraud. Good luck.
By Jean B., over a year old
Answer:
Impossible, this is a fraudulent company they are thieves. No product they take your money& there is only an email address left that they do not respond to
By M G., over a year old
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Typical questions asked
How long does shipping take?
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