They told me lies about arrival date but they did refund the two day shipping and I did not get the hair until a week later NeVER AGAIN!
J ai commandé le 30 novembre 2 perruques qui n'ont jamais été livrées jusqu'à ce jour de plus vous ne m'avez pas remboursé en disant qu'elles ont été expediees et qu'elles sont au bureau e poste de ma région. Avant cela la commande a été facturée 2 fois et chargée sur ma carte de crédit. Je ne recommande à personne cette entreprise
Overview
HairSisters has a rating of 1.6 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HairSisters most frequently mention customer service, day shipping and tracking number. HairSisters ranks 243rd among Wigs sites.
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- Niles, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cotonyia,
Your order was a non same day shipping order Which we state in several placed on the site including the check out next to your shipping options before you submit the payment that non same day shipping items defaults your processing time for THREE FULL business days. So your order processed and shipped on time. The shipping options do not take effect until after the order ships. We see you've spoken with Customer service and it was explained to you that a shipping error occurred with your order and it was shipped ground instead of express, That is why you were refunded for the shipping fee. But again please keep in mind if you have a dead line we'd suggest you do not order non same day shipping items because again It takes a FULL three business days to process before it ships.