Why is this business still operational? Reading all these reviews is truly disturbing and the unprofessional response from the company is mind blowing

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Why is this business still operational? Reading all these reviews is truly disturbing and the unprofessional response from the company is mind blowing

asked by Missy S. on 9/15/17

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More questions about HairSisters

Hi Looking for my order. My name isErsolene. Please let me know. 773-576-0273
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Is This Still a legit Website?
How long does it usually take to receive your items when the qualify for same day shipping
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Why are the wigs that I purchased opened already? I've purchased 3 this month and they don't look new
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Does your company ever respond to customer complaints. I was researching your company before I started buying for myself and granddaughter and what I notice is a habit of not responding to customer complaints and unresolved complaints. Is that what is the normal customer service for your company. I would like to warn you that Site Jabber reviews are noticed around the globe.

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Keisha D. · Answer 1 · 2017-09-28T09:11Z

Keisha D.

on 9/28/17

Unfortunately, they are still in business. I would not recommend ordering from them. I had to file a complaint with the BBB just to get a response to an email I sent their non-existent customer service. They responded to that complaint withing 24 hours, my other email from nearly a week ago went unanswered.

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