Grubhub

Due to mix up in the system my food showed up on the wrong day. They were graceful enough to cancel and issue a refund. You have proved to me(and hopefully others reading this) that you resolve issues when they arise. It's easy to be nice when things are going according to plan, but how you handle problems sets the bar.
Today was my third order and I will go through you each time, guaranteed.

FYI Eight homeless people in North Dallas enjoyed the meals that were incorrectly sent.

Way to GO!

Lucy
Coppell, TX

These companies are ridiculous saying to help restaurants stay in business. What about the almost million people who are out of work including people who worked at restaurants. Noone seems to care much about those people. Not trying to down the company but how are most people gonna keep restaurants in business when most people dont have jobs now or money to support this?

Burger was great. I ordered at the bar and got my food fast considering they make it fresh. So this isn't an ordinary burger. So not sure why a lot of pansies on here are complaining on prices. This isn't a happy meal. And delivery is pricy everywhere. Stores trying to survive a a historic virus. These people need to get off their rear ends and go get the burger if they're are going to $#*!. Spoiled brats. You won't die if you go get the burger bro. Anyways come to the Resteraunt. It's nice inside and people are pleasant. And we should support our service industry. And stop being a keyboard warrior. Be a grownup and if you have an issue, that's what managers are for.

Like any company an employee makes mistakes. I had a delivery left outside my business in a pile of snow. I called them and the operator gave me a full refund and was very kind. Thanks! I own a company and treat customers the same. This kind of stuff happens so keep your cool and be polite. Many are too quick to go nuts over nothing.

The fact that you can order food other than pizza online from restaurants, and they bring the order right to the door should be all that she wrote! This app has been such a lifesaver for my husband and I! Every time that we have gotten home from work and was too tired to cook, this was and still is the app we turn to! There are so many restaurants to pick from, which we love that option! We couldn't be happier that they have a Grubhub for our city!

With ALL of the Covid-19 panic & stress, I was so thrilled that GrubHub was NOW delivering to me... ALL the WAY OUT in Sanger, TX!
I had never before been able to get ANY food, EXCEPT pizza, delivered to my home. However, last week, I figured with the pandemic, I would just CHECK to see IF my favorite sandwich shop, Jersey Mike's, OR ANY of the delivery services. Were yet at the point of delivering to me yet.
Jersey Mike's advised me, via phone, that the only way to confirm whether I COULD ACTUALLY have food delivered... was to attempt it online. Long story short. Out of ALL the services. I checked with, ONLY ONE... was able to do it! So. Grubhub was the one!
Once I ordered through them. And requested my FAVORITE sandwich, The Stickball, from Jersey Mike's. I WAITED!
I ACTUALLY got SSOO EXCITED. When that WONDERFUL brown bag... with the ICONIC Jersey Mike's logo on it... I took a deep breath, closed my eyes,. And smiled. I Then tipped my driver 40%AND THOROUGHLY ripped open the bag. And proceeded to eat the BEST SANDWICH
EVER! I then texted all of my neighbors. And told them bout it. Several of them got online and started ordering right away!
So, THANK YOU SOO MUCH GRUBHUB!
The service was fast. Less than 45 min! The drivers
WERE AMAZING! YES... darn it. I ordered from GrubHub TWICE... in LESS than a week!
BOTH. YOU. AND YOUR driver were/
ARE very MUCH
Appreciated!
Thank you!
J. Morales

First time ordering from GH. Delivery went to wrong address, but the company made it right. 100% happy! We will be GH people now.

So we ordered from Lefty's and I ordered a cheeseburger with cheese fries on the side which is 85 cents more than regular fries. Food gets here and the driver was very nice and and on time. I open my box and I received curly fries instead of cheese fries which is not a big deal but I thought I'd just message them and ask for the 85 cents back and that was it. They decided out of nowhere to refund my portion of the order! Thanks for saving us money!

Fast, friendly & cheap delivery fees.
Kinda hard to mess this up if you ask me.

After reading some of the reviews, I see people have complained about the food, and it's presentation. Takeout is not known to be beautifully plated... it's usually shoved in a box.
They've also complained about the service... this persons job is to pick up the food from said restaurant & drive it to you.

My suggestion if you want 5 star service is to unearth yourself from the rock you've been hiding under since April and go get your own food!

Grubhub is great. Glad it's available for tired moms like me! Thanks grub hub!

Food was delivered before promised time was nice and hot. Nice portions and delicious! Will order again from bob Evans thank you it was fabulous! Pat Langford Haines city FL

Tonight was my first experience using GrubHub and I couldn't be more pleased. I scheduled a delivery to my mother who is in a retirement home. Not only did my driver (Calvin) text me upon delivery, he actually followed up immediately with a phone call when I had a question about the exact location of the delivery. Sorry Doordash, you just lost a customer.

I order food through Grubhub.com. Look for this restaurant called No. 1 Chinese Restaurant. This restaurant is located in Ayden, NC 130-NC 102, *******919. I live in Greenville, NC and they delivered to me with hot to warm food. They prepared my order with care and made it with love because it was delicious and tasty. The prices are cheaper than Greenville NC Chinese restaurants so far. The delivery charges are pricey but it was worth it because the food in to die for. I got my order less than an hour or on time, the delivery person practices no contact. They will text you before and after they deliver your food. $6.99 is the delivery fee but it was worth it to me. I will be ordering from this place whenever I want Chinese food. The prices are very reasonable too. So if you have not ordered from this place yet take a chance they are worth it. View the pics of their food after delivery. No spills just pretty to look at. I order the fried dumplings, french fries, chicken with mixed veggies, and chicken with broccoli combination+extra chicken meat. These are small sizes, just imagine what the large sizes would look like. 5 stars for this place.

I ordered Taco Bell. My GrubHub driver informed me they were waiting
For my order. I was then notified my driver was on the way. They delivered it to my door (in the rain I am handicapped) and she was so pleasant. Great experience for 1 St time use! Thank you so much to my Driver!

I never have to leave my home to get my food, or my food is there waiting for me when I pull into the driveway. All these negative reviews, idk I never had any issues. Always make sure you tip decent ($5+) if you want a driver to actually deliver your food. If you don't give a tip, why would any driver want to waste their time with the little they get paid to do it anyhow.

I ordered pizzas for my building staff. An hour post eta, i called the pizza shop. Shop said that the order was ready and had been sitting there for an hour. No Grubhub. I called Grubhub. The person said she would look into it and get back to me. Ten minutes later Grubhub cancelled the order. Called the pizza place told them what happened. Still wanted pizzas. They said they would make fresh ones. Called Uber Eats had pizzas in 30 minutes. Shame on GrubHub. Yah Uber Eats.

If you know or can judge that It will take longer than a damn hour do not accept the $#*!ing order God damn me I could have drove up there drunk stoned and blind folded and had my food before anyone of your delivery person this is the 4th damn time this has happened. And the order would be correct with all of my food and 20 dollars cheaper come on you lazy $#*!s this is the 3rd time it taking longer than an 1 hr and 20 min and never been correct or corrected so I am done. Tell me what do you bring to the table as a God damn company? Sorry but this being the 4th time I am done. Have common curiosity and say hey we are cheap and dont pay our employees probably so expect a 2 to 3 hr delivery and can be wrong or 1/2 of the order you paid for... like said a 30 dollar meal from chic fila cost us almost 55 dollars without tip to get it 1/2 right and 2 hrs later is bull $#*!...

I used doordash for years til I found gubhub they have excellent service always on time and everything is priced lower that doordash plus doordash fee suck you pay for dash pass to get no delivery fee but that is not always the case always seem to get orders wrong call customer service and all doordash says we're sorry but by then they have your money please wake up as I did doordash has more advising on TV but don't let v then fool you use grubhub you will never look back as I haven't.

I had a young gentleman deliver my food I left a nice tip because it's cold out lol but very pleasant experience left food with exactly where I asked and really appreciate it. Very good communication. I will use again

Went beyond what is expected for food delivery. He had to wait 20 minutes, but he still suffered the heat for me
Thank you for helping a senior

After reading some complaints I'd like to clarify some issues for some who may not understand. If you don't tip or leave a low tip, your order will bounce around from driver to driver until someone finally accepts it. By this time it's already late and sitting at the restaurant getting cold. The driver who brought it to you is in no way to blame for this. If your order is wrong, too oily, too salty ect, that is the restaurant and not the driver's issue. The driver is handed a sealed bag a majority of the time. They won't open it and then go open all of your containers to inspect your food. That's silly. Total shocker here but guess what, sometimes GPS is wrong. Keep in mind that the drivers aren't employees and likely don't earn an hourly wage. They rely on tips and are paying for their own gas plus wearing down their car. As the website states, and this goes with any delivery service, tip at least $5. If the food is a decent drive away, tip more. If you live in an apartment or upstairs, tip a little more. If you want to be prioritized then give a nice tip. They're not charity workers.

Grubhub credit expired and a customer service agent was very helpful and helped me regain the code in a matter of minutes. Very happy with this service.

D'3 Fold has the best food in Orange new place open right on central ave in orange it's amazing...

5 star all the way. I love driving with them. I also love driving with them. I also alway order through them