Groupon

I purchased a Photive Apple Watch Band 42mm Milanese Loop Bracelet Strap: Black, March 31,2016 through Groupon and received the product about a week afterward. The band looked and worked well and I was a happy buyer.
June 22,2016, less than 90 days after purchase, I was on a plane leaving the country and noticed the magnet on the end of the band slipping a little making the watch loose on my wrist. Upon inspecting the band, there is a silver plate covering the magnet, which had separated from the band, exposing the magnet embedded in the clasp to weather, and causing the magnet to rust.

I returned to the USA July 5, and contacted Groupon July 6,2016 to report the poor craftsmanship. I chatted with Maria M. Who reviewed the purchase and refused to provide any help to me. I know there is a 14 day return policy, but thats for issues of buyers remorse or a product that was damaged upon receipt. Certainly a product should be expected to have a useful life of more than 3 months. Next I asked Maria to simply provide the name of the manufacturer and I would contact them personally to discuss the quality of their product. She refused to provide even the company name to me.

Groupon relies on satisfied customers to profit, and knowing not all transactions will go smoothly, should represent their customers against companies that produce inferior products. Knowing Groupon will not assist against poor craftsmanship means I will not be purchasing any other products from them. I hope others read and heed reviews like this before purchasing any items from this poorly operated company.

I had posted in the past about an issue with Ideeli. Guess what, I have a similar problem, AGAIN! I ordered a suitcase, did not arrive for 4 months, contacted customer service to find out what's going on. They said they were out of stock, couldn't tell me that for 4 months, could they? The usual, we will credit your account with $10 bullcrap. I check the website later and find out the bag is in stock again, so I contacted the customer service again. This time they forward me a link to the bag and ask me to reorder it, but the price is almost double the one that I originally ordered at. Nice way to rip off the customer.

Previous review:[I ordered a pair of shoes, the order got cancelled saying that there was an issue with credit card whereas my credit card has been working fine with every other transaction I have made. Then there was this second time when they said there was an inventory problem and the order for a dress got cancelled. I contacted the customer service and the guy was rude. Initially I was a bit heated up and did not engage in common courtesy but I was t quick to apologize. That did not help. Then he went ahead and the wisecrack that he was, he told me how he would just go out and buy a dress if he were me, like I did not think of that.]

My niece saw boots that she absolutely loved Ideeli.com. They were labeled as Matisse Becky boots in black. I decided that I was going to buy them for her for Christmas. I had plenty of time. However when the boots arrived on the December 17th they were not the boots I had ordered from the photo on the site. Having no customer service number to call I had to contact them via chat. The first person I was chatting with could not answer my questions and blamed the vendor for putting the wrong boots in the box. I tried to tell her that my internet research showed that the boot I ordered was indeed called the Matisse Becky boot that their site posted the wrong photo, resulting in me buying a mislabeled product and not having a gift for my niece. She would not give me a number to call or transfer me to a supervisor and proceeded to 'disconnect' when I asked her what was the real name of the boot in the picture they posted. At this point I am fuming. I reconnect to a different chat and explain the issue all over again. She apologized for the 'inconvenience' and said she sees a return label was already issued. Yet still could not direct me to anyone who knows what boot they took a picture of. Thanks ideeli for taking my money, mislabeling a product, leaving me with no gift for my niece and no answer to my question.

Never buy anything from Groupon! I bought a swiss-made watch for $119.99 and awaited over one month for fulfilment (that's what it showed on order status). I thought they might run out of stock temperately. Then I saw the item was on Groupon again with a raised price of $129.99. I was glad and believed they had more in stock now. But after several days nothing happened. So I emailed them to check the order status. The second day when I signed in my account I found my order was completedly wiped out without any record. I received an email notice that my order was cancelled and they were processing refund. They claimed this was due to an unexpected inventory shortage or a complication with the shipment while in transit. I replied that neither excuse made any sense. If the merchant had no more, the item shouldn't be on Groupon now and if something happened during shipment, they should deal with the carrier and reship the item. Refunding didn't mean everything. And they shouldn't have wiped out my order from my account. I asked them to let me know if they could fulfil my order but I never received any reply. They did send a customer service survey and I resent the email. No reply either. Then I noticed the two emails I received were from the same email address *******@groupon.com. Probably from the same person whose name was Saravanan R. What a joke! And I was so naive that I was even expecting some fairness from them!

SEND ME AN OFFER BY INVITATION ONLY, SO i GO TO BUY IT AND SPEND THE TIE TO ATTEMPT THE PURCHASE. AFTER A FEW HOURS GET A NOT IN MY GROUPONS SAYING MONEY WAS REFUNDED. AFTER LOOKING AROUND I TOLD TO RE BUY IT, THE I GO TO RE BUY THE OFFER AND IT SAYS IT ON BY INVITATION. ONLY A MORON WOULD SEND AND OFFER THEN SAY BY INVITE ONLY. COMPLTETE WASTE OF TIME. NO MORE TIME WITH THESE LOSERS. NOT MY FIRST PROBLEM WITH THIS sh%T COMPANY.

I have purchased deals through Groupon because I used to trust them with my money. They used to at least give Groupon Bucks when I was not satisfied with a merchant. Now, OMG... I pay for a Groupon- half of their merchants don't want to honor their deals, they CHARGE extra like crazy, they sell you OVERPRICED product, or just do a really crappy job because I am a Groupon costumer. They complain how much Groupon takes for their fees-mind you this SSOOOOOO unprofessional. I pay for a deal and really don't want to know how much Groupon takes in profit. I am just done with all this and won't use Groupon anymore.

Booked a sailboat for Offshore Adventure through Groupon I do not often write negative reviews but my experience with this company has been AWFUL! My boyfriend had booked a sailboat for 6 people back in May, and the day of the outing, we received a phone call saying that due to weather, our trip was being cancelled. It DID NOT rain a single drop that day, however it was during a Blackhhawks playoff game, so we were weary... Anyways, upon asking to reschedule, we were told there were no available dates until September and we could not be refunded... We rescheduled for today, September 21st. This morning we received a phone call, again, saying that due to thunderstorms, our trip had been cancelled for a second time. Once again, it DID NOT rain! When we called and asked for a refund they said they do not refund based on weather cancellations and we explained how the weather has been fine both times and they still said no. Now the only date they gave us was for a Tuesday in October... we cannot do this as I am in class. They said if not, we can reschedule for NEXT YEAR! This is by far, the most god awful costumer service we have ever experienced... honestly HORRIBLE! They are refusing to refund us, despite the fact that both times, they have cancelled, not us! I know that they will just continue to claim it was the weather but at this point, any company with morals and decency would offer us a refund

Purchased Groupon dining offer for 2. Paid $49, value, $178.90. Used 7/11/15. Included: Wine tasting for 2; 3 whites, 3 reds. Value: $35, per person. Wines were mediocre and pourings, skimpy. Appetizer for 2: Each serving consisted of: 1 piece salami, 1 piece pepperoni, 1 piece rolled ham, 2 pieces of cheese, 4 olives, 1 mini hot pepper & 1 piece of toasted bread. Terrible! Value: $26, per person? Value: In reality, $3! 2 Entrees: skirt steak with spinach. Steak was barely chewable. Spinach was burnt & tasted like "dirt!" In lieu of 2nd entree, chose 2 appetizers. Roasted egg plant; mozzarella cheese was not edible, neither was egg plant, which was floating in a red sauce that had the consistency of tomato soup. Stuffed portabello mushroom looked awful & tasted worse! Value: $21.95 each! Server had an attitude, decor was dated, sparse and worn. The WORST dining experience... EVER!

Twice, I have been 'double charged' and I've canceled one of the 'orders' I didn't make and twice I have been charged and the item has been shipped anyway. The First time, I accepted "GROUPON BUCKS" as a 'refund', and only because my business also has a Groupon Offer for sale. Because it was Christmas time and I figured I'd use it, and conceded the in-store credit.

This time, Customer Service has blown me off completely and is ignoring my messages after I threatened to report fraud with my credit card company. No mention of a refund has been offered.

PrinterPix and Printerpix USA are fraudulent companies and Groupon will not stand behind the product that they sell. I recently bought a Groupon for a 50 x 60 inch personalized Sherpa blanket. They charged me for this using the Groupon I had purchased for $18.95. Then they charged me the correct shipping for it of $25.99! What I received was a hand towel sized thin piece of material with skewed images on it. It was 20 x 30 inches. Complete garbage. I attempted to call customer support 3 times only to be hung up on 5 minutes into each call, never reaching a customer service agent. I tried instant chat. That did not work, so I sent them an email 2 weeks ago, and still have not had a reply.

I then contacted Groupon to see if they could help me, only to be told it is the "merchant's sole responsibility to fulfill the order." The problem I have with Groupon is that they don't stand behind their products they sell and they are STILL selling the same Groupon after finding out that Printer pix is a scam company with a BBB rating of a D and so many complaints that they will not recommend them.
Groupon did finally give me a $7.00 credit, but the Groupon I supposedly used was $18.99. I had purchased 2 different Groupons from them and traded my second one in at a fraction of what I paid for it. Beware of Groupon deals and the websites like Printerpix and Printerpix USA that they offer Groupons for. It's a scam company who will not send you what you ordered or try to rectify the situation.

Groupon will rob you of hours of your life if you have a problem. I bought Nutra System but the coupon I purchased was expired after purchase. I called Groupon and was told there was a 2 HOUR WAIT TO TALK TO A REPRESENTATIVE. I actually hung on for 2 hours to be told that the coupon was active and to reactivate. The coupon was not active so I called my credit card company to report not receiving goods paid for. After several months, the credit card company said Groupon had activated the coupon. After several more attempts I gave up and paid the bill. DID NOT WANT TO BE ON HOLD FOR 2 MORE HOURS. TERRIBLE SERVICE! AND A SCAM!

I purchased a set of paintball tickets from Groupon UK from a company called Ministry Of Paintball.

The deal looked really good, they were selling the tickets for £3 for 2 people to go and play paintball at any of there 100 sites around the country.

When it came to booking myself and friends in I learnt I would have had to pay around another £170 to book my day for 15 friends...

There was no mention of this on Groupon, whatsoever... and I did actually get a refund from Groupon, looks like loads of people were like me p**sed off.

What annoyed me even more was the fact that this company had scammed people before using Groupon, and had already had complaints, and yet Groupon were still hosting their deals... here's 2 articles. http://new.ukpba.org.uk/industry-news/view/ministry-of-paintball-scam.html

http://www.free-press-release.com/news-groupon-forced-to-refund-2-026-vouchers-after-ministry-of-paintball-scam*******525.html

Kid makes you wonder if they actually give 2 hoots, if they carry on hosting deals for companies that are constantly scamming people.

I'm going to go ahead and echo the remarks about the customer service being absolutely awful at ideeli. If you choose to shop there, you are taking a big risk. It's great if everything with your order goes fine, but if something goes wrong, be prepared for a giant nightmare.

I have had to return half of the items that ideeli has sent me because I am continuously sent the wrong items. In fact, I have actually been sent the EXACT SAME wrong item TWICE. Ideeli will try to charge you for shipping for their error, and they will try to only give you store credit. When it's the company that makes the error, you'd imagine they'd be bending over backwards to apologize and keep you as their customer. NOT SO with ideeli.

For me, it's gotten to the point where it's just not worth the risk anymore. There are plenty of other websites just like this one that I can use and I don't have to worry about getting screwed over yet again. And, as an additional bonus, I will actually get the items I ordered!

DON'T TAKE THE RISK. IT IS NOT WORTH IT.

I have purchased several items on behalf of my family members from Ideeli a few years ago. Back then, they had great customer service and I didn't have any issues with Ideeli.

Recently, I decided to purchase something for myself. I saw a flatware set which was at a good value and I bought the item. Since I was already buying this flatware set, I decided to buy other items to make use of the one-time shipping.

I should have known better that the sale was too good to be true. After they shipped the items that weren't really on sale, they sent me an email saying that my order was cancelled because they don't have the item. However, the next day, my item was back on sale again! SURPRISE!

I reordered the items and of course, it is on infinite delay until further notice. It takes forever to connect to the chat, and when I did connect to the chat, the customer service representative kept telling me to cancel the order (instead of actually helping me). I could just feel their laughter as they repeat, "We don't have any information. Do you want to cancel your order?"

Now I don't even know if I'm ever getting my stuff.

TLDR: They lure you in with good sales hoping that you'll buy other things which are non-refundable. Then they cancel the item which they use to lure you in and ship the rest of the crappy items. You end up paying for shipping and buying things which aren't really a good deal.

Bought the mattress groupon (pay $75 for a $300 voucher). I read all the fine print and felt that I understood (did not apply to online orders, delivery charges). I went into the store and chose my mattress set that was listed at $699 and on sale for $399. The employee advised me that the mattress was not in the store but he could have it delivered to me or I could arrange to pick it up the next day... or I could go to the other store to pick it up. I told him we had the truck and wanted it then and I wouldn't mind going to the other store to get it. Great, he said and offered to do the paperwork and call them to let them know I would be on my way. I handed him my groupon and he then told me that he would take the $300 off the pre-sale price and my cost would be $399 plus tax. He further advised me that although it does not say on the groupon that it does not apply to sale prices, they do not honor the voucher off sale prices. That being said, if I had walked out with that mattress, I would have paid an extra $75 than had I not bought the stupid groupon. I told the employee that they were running a complete scam and he said "I only work here". Will never buy a groupon again.

The Priority Pass Groupon offer is not what it´s supposed to be.
Don´t buy! You will finally have to pay the yearly membsership.
Groupon is not willed to refund any money.