Groupon

I am not review person giving review first time as felt this pathetic customers service they providing to customer, they will disconnected your call and laos your chat if you ask for refund.

Any very rude

I gave one star due to the absolute terrible Customer service. This is for purchasing Groupons for a local service. You can't request a refund or trade in voucher for Groupon bucks anymore. They make it near impossible to get help, and you can't reach anyone in person or by email. It's all done by chat, which does not resolve your issues. BEWARE of purchasing local deals!
I will not purchase from them again!

As a small business owner, Groupon definitely takes advantage of their reach. I highly advise against part entering with them because the support is horrible and 50% of your earnings before all of their "promos" is absolutely ridiculous. I literally ended up loosing money by allowing customers to book via Groupon.

The worst sight ever I was charged for 2 reservations for a hotel, I only needed 1 they won't give me my money back there's no 2nd reservation that shows at the property, you can't talk to a live person! Theses people are crazy no help from the hotel that I booked with! It says complimentary breakfast on the sight the hotel said they stopped that 7 months ago! This is just crazy now I'm out of 500+ dollars my bank, the hotel, or Groupon doesn't care! The hotel keeps charging fees on my credit card this is absolutely unacceptable on so many levels!

I have recently given groupon a second chance and in the 4 months I've been back with them I've had wrong products, reflexology that could have been done by a car mechanic and the list goes on. I called to seek compensation for their mistakes but all they do is tell you to send it back and reorder again. I said so let me get this straight... your mistake and you want me to use my time free of charge to correct your mistake with no retribution. The supervisors read off a script and could care less about their customer satisfaction!

I get daily emails from these people. Annoying. Sometimes they have some good deals, or at least what looks like good deals. I recently ordered one of those robot vacuum cleaners at a great price. It was delivered on time and it worked just fine for about two weeks. Now it doesn't work at all. I emailed Groupon customer service and their response was to tell me that I was on my own. Maybe I should contact the manufacturer of the device. That's not what I wanted to hear.
I would say stay away from Groupon Goods.

Groupon used to be great and was slowly growing but now it's not about local restaurants and deals so much - just lots of junk you can find anywhere on the internet. I think a lot of the items are sold by Groupon themselves. ALWAYS check the actual retail price listed online for an item. You'll find that Groupon jacks the price up on their retail listing, which makes it look like you're getting a really good deal... NOT. I miss the old Groupon.

I paid for 2 a day las vegas go city pass. It worked for the first day and the whole second day of the vacation was declined reading invalid error I am still not compensated for the malfunction of their app I have lost out on half of my vacation events due to them not taking care of this I paid $400 for 2 days for my two children and myself the customer Department said it will be seven full days before they can do anything putting me out of our entire planned events I'm very disgusted with Groupon and lack of customer care. I will not be using them ever again

Booked a trip to Azores for 10/3. Never heard back from Azores express and when I contacted Groupon, they told me to hold off 3 to 4 days because they were probably just backed up. Never heard from Azores express at all so when I finally did, my return flight was no longer available. So basically Groupon deals, even though it includes rt airfare, you have nothing reserved after you have paid and the airlines is focusing on filling the seats with the more expensive travellers. Shady practice!

I absolutely love Groupon! I'm a Groupon junkie! I usually buy services not goods but I found an extremely good deal on custom superhero pillowcases that I decided to purchase for children with cancer with the word fight on them from Qualtry.com. Now it does state shipping is separate but that's it! You go to their site, purchase your items and punch in your code. Then you see the $27 dollar shipping which is USPS standard shipping. Okay 5 pillow cases does not cost $27 to ship. Package came today. It was all of $7.00 shipping cost! So watch out if you buy a product through them.

I used to love this site. The customer service has completely ruined it for me. The last straw was getting a wrong item in the "right" package, which was very was odd and when I reported it the entire interaction was about how they can't give me the thing I actually ordered because of the " nature of business" too bad. No alternatives offered or recognition that I have spent a ton of money there as a paid member. I relate to all the people reporting a condescending reply. Anyway, there are plenty of other options out there that just got my money. **deleting app**

Made a purchase on Groupon, a couple of days later I received a shady email concerning Bank card I used, saying "bank was suspending my usage" and to click link in email, they couldn't spell either... did not open and when I addressed it with Groupon they sent me an email asking for everything but my entire card number which is suspicious in it's self. They should be able to check out the entire transaction via their system by just my name.

I purchased 4 tickets to an exhibit - intended on using them but my family has been dealing with a very serious illness. The exhibit is still there, and is still ongoing but my tickets are no longer valid due to their "fine print" - which means i am OUT $120.00. When I ask where my money went to, i get the same song and dance, too bad, so sad, better luck next time response. I will NEVER use them again. RUDE, arrogant thieves.

After multiple negative experiences with Groupon I'm finally fed up. Orders never arrive in a timely manner. No tracking information. Things arrive broken/not functioning consistently. I have now been waiting for an order for nearly a month. If it ever does arrive I am going to have to have it forwarded to my current location as I had to return to graduate school for the start of the new semester before the package arrived. This package has yet to be fulfilled according to the information available online. Do not shop with groupon until they get their act together again, if you do, prepare for disappointment.