Groupon

I've purchased quite a few items from an oil change to teeth whitening and everything in-between. I likely would have never tried Z pizza on my own and now it is my favorite! I had an experience where the teeth whitening was not delivered as advertised at $149 and Groupon promptly refunded my CC even though I had seen the dentist. I also use Living Social and learned they DO NOT offer refunds nor do they do anything on the buyer's behalf. I'm really shocked to see Groupon is getting slammed here. It's the business that agrees to their terms and if the said business does a lousy job or doesn't honor their voucher that THEY agreed to honor -it's their reputation, not Groupon's.

Groupon sent me an email saying that they extended my groupon from lack of use. I tried to sign in to my account. It asked me to reset my password, so I did, but the new password would not work. I tried to get customer service, the phone lines had been disconnected. I sent them an email saying i had reset my password 3 times and still cannot access my account. Customer service wrote back that I should sign in to receive customer service help, I replied, i can't sign in... we've gone around several times. I'll just stop. If you want to offer customer support, reinstate a service number, I can't access your free chat if i can't sign in, and I think 4 resets should suffice to make my account usable.
Clearly this company has gone the way of not caring.

I have ordered dog beds from Groupon and the dogs LOVE THEM! The quality is so-so but for the price I can live with it.
I then ordered a canvas print using a Groupon voucher and tried to follow the instructions on the voucher but they did not jive with the website. Finally got the order placed when the website offered me a deal so I placed another order for a DIFFERENT canvas print. Received 2 emails confirming my orders-two different confirmation numbers and only description of order was size of canvases so unable to know if orders were actually correct or not!
Website was for CanvasonDemand (I think). Order received was from BestCanvas. Was charged an "international transaction fee" for each canvas as the actual company is overseas! No mention of this in fine print. The order was incorrect. I received 2 prints of the same picture, was charged 2 shipping fees but only charged for one canvas( but shipping fee was more than canvas price!) Not happy.
PS quality so-so on these also

I have never had a bad experience with Groupon. I have bought spa services and restaurant certificates and, on occasion, some "Groupon Goods."
If you want to have a good experience, you must do your homework. Go to Google maps and check out the establishments you're interested through Streetview. If the exterior looks shabby and crummy, you probably don't want to go there (especially for a spa). Is the establishment in a good neighbourhood? Check out their website but make sure that they''re not using stock photos. Check the menu and, above all, see if there are reviews online. If you do some research, you will love Groupon, too.
I have often given certificates as gifts and they're always a hit!

A Tanning salon in Goodyear AZ is offering a deal on Groupon, the problem is they went out of business weeks ago. I called Groupon to report this and they sent me an e-mail with the information they needed to investigate. I sent them the contact information for the property management company. That was 3 days ago and the offer is still on Groupon. Buyer Beware! Check out any business before buying a Groupon deal because they are slow to react to customer feedback

I purchased groupon for 4 hrs cleaning services. The deadline to use this coupon is in february 2016. At 10:30 pm in Nov. 2015 the coupon was redeemed automatically without my knowledge. I realized this in the beginning of Dec 2015 when I tried to use the service. Then I tried calling Groupon, Used their call back program that never called me back. I even wasted nearly an hour listening to silly messages. I used their chat program. That told me to send messages for someone to answer my queries within 24 hours. This was about a week ago. Two days ago I got an email asking me to wait just a bit longer for my answer and that a "real person" will contact me soon. I am still waiting.

I used Groupon before and their service went seriously downhill now. I will not use Groupon in the future and waste my money.

Groups used to be a great way to purchase tickets at a deal. Now everything about it sucks. Customer service is a bunch of Hindis who don't want to help you and the care is in the toilet. And good luck on trying to update anything in your account. I've used this site for years and it WAS a great site. But it's been a couple of years since I've used it and will never use it again. I tried 3 different cards to make a purchase and got the same message everytime, invalid number. Nothing invalid about my cards.

Groupon used to be great, but not so much anymore. Now you have to worry about being able to reach the seller or if it's even a legit location. Yes, it happened to me. I ordered a Groupon and was unable to reach the seller so I drove to the location, but I wasn't able to find that seller, what I did find was a bank. Definitely not what I want it. To make the situation even worse, Groupon makes it very difficult to refund your money. Also, the prices are not that much cheaper anymore. For example, Groupon is selling air tax for $118 but you can get them for $80. I found a lot of overpriced items on Groupon, so I came to the conclusion, just because it's on Groupon. You are not necessarily getting a great deal. Actually, just the opposite. So I came to the conclusion that Groupon does not offer great customer service, and does not screen the sellers like they should. I did remove my Groupon app and will not use them again.