Green Dot

I MADE A SIMPLE $89 DEPOSIT AND GREEN DOT NEVER POSTED IT... SO I TOLD WALMART I HAVE THE RECEIPT AND TO REFUND ME MY MONEY AND THEY COULD NOT. THEY GAVE ME A NUMBER TO CALL BUT HARD TO REACH AND GREENDOTS IDIOT SERVICE TOLD ME TO SEND PROOF OF RECEIPT AND CARD TO *******@GREENDOTCORP.COM AND THEY WILL FIX IT AND RESPOND BACK... NOTHING SO FAR... TRIED TO CONTACT THEM IN EVERY WAY, SHAPE AND FORM BUT STILL NO RESPONSE... SIMPLY PUT... A BUNCH OIF INCOMPETENT DUMB$#*!S!

Although this company states that they release deposits to your account early from the actual scheduled date, I never have. Didn't matter from what company that was issuing the payment. Not to mention, the same employer that I have received my checks from that I sometimes have deposited to this account I have not received anything this time around. I have checked and double checked with my employer regarding my payment and everything is normal and correctly set. Green dot does not want any confirmation showing that my money has been reported to them nor do they have a system to view any pending deposits. At this point, I feel robbed with my funds floating in thin air and all Green dot can say is that when they receive notification they will release my funds. I asked to speak with manager, I got a supervisor. I asked for a corporate number, they would not release any information and told me that I will receive a call back from someone within the next two buisness days. LIKE ARE YOU KIDDING ME? NEVER AGAIN

I received a greendot gift card, in order to use or check my balance I MUST create an account with all my personal information INCLUDING my social security number. I never heard of "Gift Cards" asking for your social security number in order to be able to use it. I was able to register it without given them my social security number BUT I should still have a balance but it gets decline now. I call their Customer Service number but since I never gave them my SSN I caanot passed the machine screening to speak to a human. GREENDOT "BANK" IS A SCAM! FRAUD!

Do not trust them with your info. I'm currently opening a case due to them releasing HIPPA data. Bad

I have to have greendot and don't get my points after a 100.00 dollars they suck.do not recommend them

3 months later I finally got all my money off the card with tons of fees!---- I did direct deposit for my taxes and these pieces of sh$t couldn't even put my stimulus payment on there I had to wait for a check! Never again Sh$ty azz fraudulent azz can't understand not one MFR on the hold for hours NEVER AGIAN---F##K GREENDOT AND TURBO TAX RIP OFF MFRS

I purchased a Green Dot debit Visa at the end of September 2022, after realizing you had to link it to your bank account I realized it would not work for the persons I had planned to give it to because they didn't have a bank account. I contact customer service early October. Was given a case number and told I would receive a refund check in 4-6 weeks and asked to email a copy of the front and back of the card and the receipt (probably where the scam took place). I waited 6-8 weeks and received nothing. I called again, provided the case number at which point I was told that was not a good number. I went through the whole process again. This time given a new case number, a different email, and told I'd be contacted in a couple days. I was not. I called again. Each call resulted in 45 minutes to an hour or more wasted and a further run around. Finally I got an email referencing a different case number (than I was last given) which states my "fraud case" was found to have no merit and that it showed I used the card. I never filed a fraud case and certainly never never used the card. I also got a a second email stating the new case number and that there were no funds available on the card. I then called again, this time, as before I had to enter the card number and security pin before even being connected to someone, but now it wanted me to also enter my Social security number. I refused to provide them with any ss#. After contacting Visa customer service and being turned down, they gave me another Green Dot customer service number. After a couple hours of calling and run around I gave up. They told me that someone had claimed the card and funds on the card. I suspect someone in their customer service department from the information I originally provided. There said that was not possible but there was nothing they could or would do. I am out the money and not recourse to get this resolved.

On 9 June 2023, I made a bank transfer from my Walmart Money Card account, Green Dot Bank, Routing Number *******, for the amount of $201.00 and another transfer for $250.00 on 12 June 2023 from the same bank. Both transfers were to my Chime account from The Bancorp Bank, N.A., 6100 S Old Village Pl, Sioux Falls, SD *******, Routing Number *******. As of today, 27 June 2023, both Chime and The Bancorp Bank claim they have not received the transfers, but Green Dot Bank claims they have. My Walmart account has had the money deducted from my account. The first transfer was on 16 June 2023 (verification code: V1V0N-FW84B) and the second transfer was on 20 June 2023 (verification code: V1Y8K-9RGJY). I called the Walmart Money Card customer service department this morning and they claimed that both transfers were completed successfully. I then called Chime customer service and they claimed that neither transfer was showing in their system.

Refusing to return money on money card. Ripping poor people off. Class action law suit Warning don't buy from these people. Scam green dot/ Walmart

I reported a unauthorized transaction on my account and disputed it. Over a month later I still have not received my money back not even a provisional credit. They are past the original 10 business days a manager promised me a resolution on and refuse to provide even a provisional credit but keep forcing me to give them more time for research. I reached out to the merchant where the charge came from as well and explained that the purchase was unauthorized and they cancelled the order and refunded the money back to the bank and provided a cancellation number which I also explained and provided to the bank and they are still refusing to give me my money back. You can never talk to a supervisor right then and there they always have to do a callback and the ivr system is trash. You finally get through and the agents are also trash no one can answer your questions with a straight answer and honestly this whole bank is a joke. They are not even accredited with the BBB. Wish I would have did my research before joining this bank. Do yourself a favor stay away and just get a real bank that way your money is protected and guaranteed unlike at greendot.

My direct deposit was sent to them. I even have the trace #. They say nothing was ever sent and hung up on me

They just suck. Three days and no reply, at least notbof substance. We're so sorry we ddn answer dm. Pleas dm us

I DECIDED TO USE THE DIRECT DEPOSIT WITH GREEN DOT TODAY WAS THE FIRST CHECK DEPOSITED WITH THEM AND GREEN DOT PLACED A HOLD ON IT I DID NOT UNDERSTAND THIS. SO I CALLED THEM AND AFTER BEING ON HOLD FOR OVER AN HOUR SOMEONE WHO I COULD HARDLY UNDERSTAND TELLS ME BECAUSE OF THE AMOUNT A HOLD WAS PLACED ON IT. IT'S MY FREAKING PAYCHECK A BIT OVER 1000 NOW THEY STILL WILL NOT RELEASE MY MONEY UNTIL I SEND THE THE DIRECT DEPOSIT STUB WHICH I WONT HAVE UNTIL TOMORROW AND MY DRIVERS LICENSE. EVEN AFTER THEY RECEIVE THAT IT WILL TAKE 2 -3 BUSINESS DAYS TO REVIEW NONE OF THIS PROCESS WAS INCLUDED ON THE APP OR THE SITE. NOR WAS IT INCLUDED WITH THE DEBIT CARD SO THEY DO NOT TELL YOU THIS INFORMATION BEFORE YOU SIGN UP THEM. NOW I AM UNABLE TO PAY MY BILLS BECAUSE THIS BUSINESS THINKS IT IS OK TO HARD EARNED MONEY. THEY ADVERTISE THEY YOU CAN GET YOUR PAY UP TO 2 DAYS EARLY WELL JOKES ON ME NOW I WILL NOT GET IT UNTIL 3 DAYS LATER. SO I ADVISE YOU ALL TO STICK WITH REAL BANKS WHERE YOU CAN GO TO ACTUAL BRANCHES AND SPEAK TO ACTUAL PEOPLE WHOM YOU CAN UNDERSTAND.