Green Dot Questions & Answers

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Here’s what consumers have asked with answers from Green Dot staff and previous consumers.

13 questions answered

8% answered in 1 day

Question:

Is this like a credit card? Is this like a credit card?

Answer:

No it's like a suicidal ideation, don't trap your money or info to these people they will be exposed eventually!

By Lavonia K. over a year old

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Question:

How do i get someone live on the phone How do i get someone live on the phone

Answer:

Forget it. They direct you to web or cannot help at all

By Kat g. over a year old

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Question:

Why are you such thieves. your ceo should be in prison. Why are you such thieves. your ceo should be in prison.

Answer:

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.

By Richard M. on 8/26/23

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Question:

Anyone have a customer service number that will let me talk to someone? Anyone have a customer service number that will let me talk to someone?

Answer:

That's the only number I know of as well. I did send an email to upper management to an address I assumed would work. No mail delivery refusal and no response as well.

By Nathan G. on 8/24/23

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Question:

Can greendot keep the funds in account of they close it Can greendot keep the funds in account of they close it

Answer:

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.

By Richard M. on 8/26/23

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Question:

I can not get a hold of a live person I can not get a hold of a live person

Answer:

Hello you can send a mail to their customer service for quick response Greendotcorps@cyberservices.com That's how I got mine resolved.

By gloria s. over a year old

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Question:

I have had he asap direct deposit for 3 weeks and still have not got my money 2 days early what should i do ??i called my bank already I have had he asap direct deposit for 3 weeks and still have not got my money 2 days early what should i do ??i called my bank already

Answer:

Hello you can send a mail to their customer service for quick response Greendotcorps@cyberservices.com That's how I got mine resolved.

By gloria s. over a year old

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Question:

How much is atm fees, how much is membership fees how much is reload fees what is a reload free? How much is atm fees, how much is membership fees how much is reload fees what is a reload free?

Answer:

Why would u do something as that and do understand I maybe the CEO of my business and no I'm not in prison Sec that is something I don't know because I don't reload them buy a whole new prepaid card if needed Anymore question I have time for 1 one

By Frank C. on 2/3/24

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Question:

Why can't you get help from these people. i have held the phone for 21/2 hours to get hung up on. still no help been almost a year! Why can't you get help from these people. i have held the phone for 21/2 hours to get hung up on. still no help been almost a year!

Answer:

Sameeee this bull$#*! I understand I e been waiting week's on new card and my old account has all my money they won't let me access it

By Amber K. over a year old

Question:

I put $1000 on greendot so i wouldn't lose my cash while traveling i had my i'd taking being i deposited the 1000 how i get my money back I put $1000 on greendot so i wouldn't lose my cash while traveling i had my i'd taking being i deposited the 1000 how i get my money back

Answer:

Talk with the person fin back room let them know you know about the back room agents who specialize in negative transactions!

By Lavonia K. over a year old

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Green Dot Questions & Answers

Is this like a credit card? Is this like a credit card?

How do i get someone live on the phone How do i get someone live on the phone

Why are you such thieves. your ceo should be in prison. Why are you such thieves. your ceo should be in prison.

Anyone have a customer service number that will let me talk to someone? Anyone have a customer service number that will let me talk to someone?

Can greendot keep the funds in account of they close it Can greendot keep the funds in account of they close it

I can not get a hold of a live person I can not get a hold of a live person

I have had he asap direct deposit for 3 weeks and still have not got my money 2 days early what should i do ??i called my bank already I have had he asap direct deposit for 3 weeks and still have not got my money 2 days early what should i do ??i called my bank already

How much is atm fees, how much is membership fees how much is reload fees what is a reload free? How much is atm fees, how much is membership fees how much is reload fees what is a reload free?

Why can't you get help from these people. i have held the phone for 21/2 hours to get hung up on. still no help been almost a year! Why can't you get help from these people. i have held the phone for 21/2 hours to get hung up on. still no help been almost a year!

I put $1000 on greendot so i wouldn't lose my cash while traveling i had my i'd taking being i deposited the 1000 how i get my money back I put $1000 on greendot so i wouldn't lose my cash while traveling i had my i'd taking being i deposited the 1000 how i get my money back

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