Green Dot

Couple of months ago there was a transaction that was un-authorized put through, did a dispute and had no access to card just recieved a letter saying dispute was cleared and money was reinbust back to the card now i have been blocked and restricted to use the card. So green dot has stolen money from me now and wont release the money... this company is bad AND they dont care or can give u no straight answers on why... DONT USE GREEN DOT EVER WORST COMPANY THEY WONT GIVE U MONEY BACK CAUSE OF THERE DUMB SUSPICIONS

They took our money and didn't apply it to the card. Their phone system doesn't recognize anything chat doesn't work.

I always use these store bought cards to pay bills and buy things online. But lately every single one i buy is the same hassle. I get this green dot junk card. Put $270 dollars on it. And it wont let me register the card. For two weeks i fight and argue with someone from the philippines that say they have no power to register or activate my card. All they can do is refund my money in two weeks. By check. Obviously i needed to buy something now or i need my money. I dont make alot and i can afford to sit on money for weeks. Theres no one that can help. They just keep telling me to do the same things. So i get frustrated and the weekend comes and goes. The next week i try again registering online. Finally it goes thru partially. But they dont believe i am who i say i am. why would i use my own name and address if i was doing something fraudulent. Idiots. Now they want me to upload a i.d front and back. Then tells me its blurry when its not. And then tells me it doesnt meet the jpeg format. Anything to not give you YOUR MONEY. I finally get it to work and it gets declined because they instantly took a monthly fee the day i bought the card. The day i bought the card 2 weeks ago when it refused to let me use it. So there wasnt enough money on the card to make the purchase that i got it for. AND clearly says on the package no monthly fees. With smaller letters that say if unless you set up direct deposit. It didnt even give me a chance to set it up. They just took it. Total fraud and i dont know how they get away with it. The U.S Attorney General should shut this place down

I don't know how Green Dot provides banking services for Intuit. However, I opened a Quickbooks Online banking account, which was held at Green Dot. This first day of business in 2023, with no notice, Intuit closed the account, and still after an entire week has provided no information about why the account was closed, and why $24K in funds are being held. No explanation after talking to six different people across different groups. I thought I should at least reach out to Green Dot since one chat rep from Intuit said I should. I will tell you that I couldn't get a hold of any one at Green Dot initially by phone since the only way you can do that is to enter a debit card number. But since my account was closed, the number wasn't recognized. I had to provide feedback through their site (not an official support channel). I received an email that customer support had tried to contact me but were unable to leave a message. I called the support number in the email and got the same line. Here's the thing: my voicemail works, and I could see the hangup in my VOIP system from an unidentified 800 number. Then the support person tells me to make sure to be available since they will call me back. I provided my direct line to make sure I didn't miss a call. Which never came. That's two customer services LIES in one short day. This bank is clearly PATHOLOGICAL. I'd rather have zero customer support than negative, time-wasting lies. Avoid Green Dot at all costs!

DO NOT GO WITH GREENDOT OR THEIR NEW AFFILATE GO2BANK ACCOUNT. THEY HAVE HORRIBLE CUSTOMER SERVICE & EVEN THOUGH I HAVE A POSITIVE BALANCE I'M NOT ELIGIBLE FOR MY CASH BACK BONUS, OF WHICH I ALREADY HAVE $65 IN IT. I'M ELIGIBLE TO WITHDRAW IT ON 12/4/21 BUT GREENDOT IS SWITCHING BANKS & CLOSING MY ACCOUNT ON 10/31/21. FKN SCAMMERS! SO THEY WILL NOT GIVE THAT CASH BACK BONUS WHICH IS ONE OF THE REASONS I SIGNED UP WITH THEM!

THIS BANK AFTER COVERTLY STEELING $500 2019 AFTER 2 YEAR BATTLE WITH CHARLOTTE HALL SOCIAL SECURITY AND REFUSED TO REIMBURSE SAID FUNDS 2019 FROM ILLEGAL TRANSACTIONS ONLY INSIDE JOB UPDATE OCT 21ST FOUND THAT WEST AFRICA PLAYED PART IN STEELING MONEY FROM GREENDOT ACCOUNTS CONFIRMED 2 DAYS AGO OF COURSE BANKS KNOW UNDER FEDERAL LAW I CONSIDER THIS BANK ILLEGAL SOURCE ALSO SAID THEY GREENDOT REFUSES TO PAY LOST FUNDS HOWEVER STOLEN FUNDS ARE BANK RESPONSIBILITY SINCE IT IS NOT OF THE USER. Homeless veteran plus just refused to give my $100 days ago despite food and other needs plus failed to reimburse me lost funds on 2 illegal transactions clearly not mine costing me my car first in 5 years gov owes me $55,499 2010 service terrible told them their job excuse Stanley Hoyer office office was informed received made case in Sep 2020 still no word October 21 2021. Still homeless I helped those on the streets with little money. Banks don't care about you they care about green paper that comes from other places I still expect their accountability PNC before this tried to take over $300 on a lie and the woman on said account lived a short distance from my very tent in a nice stone house. In God We Trust we'll as a Watchman knowing all that is coming now. That time soon ends psalms 37v1and 2 US Army out

This is not a real bank. Just give customer service a call and you will know right away. Don't trust your money here. ZERO stars!

I had my card for years know like 4 any ways last year with the reward system I called them and said I did my 12 mths no button to click instead of telling me to wait tell later in the day for the button they said I was in the negative remind you I was never in the negative and I got the 10 dollars protection plan same thing just happened agian they told me it wasn't they app I asked to speak with a supervisor Bella asked for my number then hung up on me then called me back and stated she did hang up but on a accident any how the supervisor hung up on me before even speaking then I called back and was told I was in the negative agian I told them this happened last year well guess what my moneys on there now because like I said they app is messed up you don't get your money the 18 and when you do get it is 24 hrs from when they take the payment don't waste your time calling because they will have you believing you won't get your money

Not supported by agents that work for your company. Hung up on twice transferred around for an hour. I was helped in my matter before but not with these laddie's,

Laika- ******* ID was my first call 1:45pm

Grace- refused to give a ID number

Ivy-@ 2:44pm transfer as she identified herself as headquarters. Refused to give ID #
Not sure if it's scammer or spy

With the foreign accent not much you can disguise. I truly believe was the same person!

I have been a loyal customer for years and not even worth the time and money invested. I have a lot of people I told about this Greendot. Looks like a review is necessary and fair for those whom may be looking for a much better trustworthy account holders.

Can't believe I have been with y'all for years now and y'all help once or twice then act as if it's never been done. The back room are agents that can assist with pending charges, but are told not to be directed or else. Agents look to make the share by avoiding use of the background back room specialist.

Even telling them the Emergancy situation I was in they cared less and hear them talking amongst each other. I recorded the call, so I can have proof in case of legal action when they could have assisted me like before. 07/4/22

Stupid foreign $#*!s that are useless. Go back to the dunes camel jockeys. Green dot? More like red dot you $#*!ty muslims

Do you not use green dot they will hold your money and transfer you to 100 non English speaking ppl

I WENT TO MEIJER'S GROCERY STORE BOUGHT A GRREN DOT CARD AND PUT $170 00 ON IT FOR MY DAUGHTER WHY SHE WAS IN COLLEGE FOR SPENDING MONEY A WEEK LATER MY DAUGHTER GOES TO USE AND NO FUNDS ON THE CARD 3 WEEKS OF TRYING TO REACH THESE $#*!S TERRIBLE BUSINESS COMPANY GARBAGE I WILL NEVER BUY ANYTHING AGAIN WITHTHERE $#*!TING NAME OIN IT AND@@@@@@@@@@@@@@MEIJERS DID'NT EVEN WANT TO HELP AND THEY SOLD THE DAMN CARD ANOTHER $#*!ED UP COMPANY I WILL NEVER EER SHOP THERE A]GAIN KISS MU=Y $#*! $#*!ES

If i give the company five stars u should not make me put anything verbal because 5 stars speak for itself

BullSh**, greendot is lost and they don't communicate, dispute dpt, to CS back to Dispute cuz they don't know wat is going on, Im waiting 4 a check reimbursement from them Mailed out 4/14, and they can't seem to find it in the system through my account info, beating around the Bush or Are they just IGNORANT or playing dumb?
35$, I don't GAF IF ITS 1$ OR $I00 want the money due to me, GREENDOT CARDS ARE A RUTHLESS SCAM EXTRA FEES, EXTRA NONSENSE. REPORT THIS COMPANY! BBB BETTER BUSINESS BUREAU, they think they R smart on the phone,, GREENDOT IS HORRIBLE!

If you care about your money go through a real bank because this one is a fraud! Poor customer service!