Green Dot

It is the worse place ever! I open an account and transfered money. It was taking to long for the money to be available. I tryed to cancel the transaction but it was impossible. So i close the account. But then thensfer went through. That was a month ago. I'm still wating for my money. They don't email you or mail you. I sent them several emails and every response from them is that i will get my money in two weeks. Its been a month and im still waiting. Do not open an account! You will be so frustrated and mad!

First of all good luck understanding anyone, the language barrier is bad (no offense to anyone) and they are quick to hang up on you or pass the buck to another associate without help. I was using this card as a emergency only stash. Big mistake! My car broke down out of state and I needed little extra cash. I try the card and it don't work, they verify my info and I gave them my new address since I never moved 3 months prior but haven't used the card since activation. They decide to update my info and that put some sort of block on my account and now I cannot access any of my money! I need to prove I'm me but it's far more intense than when I apply for the card. I currently have a paper Iowa drivers license that is approved for the DOT and all other state regulations, but not good enough to get my emergency funds from good ole high and mighty Green "national security" Dot. Now I need to wait a month for my real ID before I can even start the process of getting my cash back. They really don't care so I'm giving this review like I don't care. They are horrible people to work with!

Green Dot Visa stole more than $100 from my debit card account. Have now blocked access to the online app. This is criminal. Do NOT USE green dot bank!

BEWARE - We bought my son what we thought was a prepaid gift card for his birthday. What Green Dot didn't tell us is that we actually opened a bank account that comes along with a 5$ monthly Maintenance fee. My son held onto to the card but when He finally went to use it Green Dot says we owe them money! READ THE FINE PRINT - On their packaging they say in huge print NO FEES! It's an a absolute underhanded way to take advantage of unknowing consumers and they know it! So now not only does my son not have a birthday present, Green Dot is pursuing us for a balance due on the account!

Over a week ago, my wife used my Green Dot card. The cashier entered an astronomical amount of money and the company that made the mistake, quickly refunded the money. As of today, 5 days later, Green Dot has YET to return my money to my card. Try calling them? Good look with that because there is NO human to talk to and everything is automated! NEVER EVER utilize this service AMERICA. The customer service absolutely STINKS and they are crooks that will hold your money for no reason. I haven't been this angry in quite some time. I repeat DO NOT USE THIS BUSINESS EVER

DO NOT USE THIS CARD. I PAID 4 FOR THE CARD, PUT 20 ON THE CARD AND THEY TURN AROUND AND TAKE 1.50 MORE WHEN I SPENT 10. NO 800 NUMBER TO CALL. THEY WON'T GET ANYMORE OF MY MONEY. I'M SICK OF THESE SORRY $#*! COMPANIES RIPPING ME OFF. NEVER AGAIN $#*!S.

I had Deposit $298 Dollars into this account the card I had p the car I purchased the card I had purchased from Dollar tree was for a quick money transfer for my car insurance I doubled these guys and they made it difficult for me to pay my insurance so the money got stuc to g back I have a problem because the car they gave me was out of out of order expired and they were supposed to send me a card the car did sent me was on my old address which I never received a call back again and ask again phone calls calling maybe 10 20 times and getting the front desk person talking to me sending me to some manager who would be able to help me no one being kept on hold again for 1Hour these people are liers and thief's I sent my government liceo back and front to identify me as owner of the account and my phone number 😔😔😔😔😔😔 I'll never do Business with these people Liers

I CANNOT EVEN BEGIN TO EXPRESS MY FRUSTRATION WITH THIS COMPANY. I CANNOT FOR THE LIFE OF ME GET IN TOUCH WITH A LIVE PERSON FROM GREEN DOT. I WENT ON THEIR SO CALLED CHAT AND ALL THEY KEEP SAYING IS CONTACT CUSTOMER SERVICE BUT THE PROBLEM IS ITS JUST AN AUTOMATED PHONE SYSTEM AND NO ONE I MEAN NO ONE HELP ME OR TELL ME ANYTHING ABOUT WHY I CANNOT ACCESS MY FUNDS ONLY THAT THEY CLOSED WITHOUT TELLING ME DUE " FRAUDULENT CHARGES". I HAVE CALLED THE SAME NUMBER ON THE BACK OF MY CARD FOR AT LEAST 30 TIMES AND THE ONLY THING THE CHAT CS COULD TELL ME WAS TO FIND SOMEONE WITH AN ACTIVE CARD SO THAT I COULD SPEAK WITH A LIVE PERSON! I HAVE LITERALLY BEEN BEGGING AND PLEADING FOR ANYBODY SOMEBODY FROM THEIR COMP. TO CALL ME BACK. I HAVE EVEN BEEN ON INSTAGRAM AND GUESS WHAT THEY SAID... TO CALL CUSTOMER SERVICE BUT NO ONE WILL ANSWER THE DAMN PHONES! PLEASE HELP.

They will sell you a card without telling you that you need an ID. When you finally upload your ID they will tell you, their is no refund and they won't even mail you a check for your money back as they take monthly fees they can't reverse until your money is gone. Terrible customer service. Nothing but finger pointing blaming others in the company that you CANNOT contact. ALL GARBAGE AT EVERY LEVEL! Just buy a gift card and do what you need to do. Don't support these lying thieves.

I will not let Green Dot have a pen in mind never again they will let your phone get cut your power get cut your family starved before they release your own money to you them in Walmart are in bed together they're both crooked as they can be I do not recommend them to anybody not anybody at all they don't deserve a star they won't let you give any less

I CAN'T BELIEVE THAT WALMART WOULD BE AN INVESTOR IN THIS COMPANY! THEY ARE COMPLETE CROOKS! I ACTUALLY HAD AN EMPLOYEE TAKE MY MONEY WHILE LOOKING INTO MY ACCOUNT! WE HAVE TO MAIL OUR DISPUTE IN THE MATTER! WE ARE IN 2022 ANYWHERE ELSE YOU WOULD BE ABLE TO EMAIL AND HAVE THINGS TAKEN CARE OF! SO AFTER READING THE OTHER REVIEWS I AM SURE THIS IS GOING TO TAKE ME MONTHS TO GET MY $1200. NOT TO MENTION THE TIME THAT IT HAS EVEN TAKEN ME TO GET THIS FAR! 3 DAYS OF PHONE CALLS PEOPLE WHO DON'T SPEAK ANY KIND OF CLEAR ENGLISH BEING HUNG UP ON TRANSFERRED TO MULTIPLE PLACES AND BEING HUNG UP ON AS WELL! $#*! GREEN DOT!

My card account was blocked and then closed entirely in one day as soon as my payments were deposited on my card, I was asked to email my Nys identification and I did immediately, so now my account is closed and I was told by a manager that I have to call Dept of labor and tell them to request a refund for my money and then they can resend my money. I had this card for the past year with no problem at all now my account is closed and your answer to this simply makes no sense whatsoever. I will post bad reviews every day until my money is refunded to me, you're also going to feel uncomfortable as I do right now without my own money. Green dot SUCKS

Can only use for in store purchases for some reason my personal information was not verified even tho it was accurate,do NOT I repeat do NOT buy anything for this company,ANY alternative is better. No matter the situation, would not recommend you will spend hours dealing with BS. NO STARS

I bought a green card over 2 years ago! I placed 100 dollars on the card and when I couldnt recieve my money I called them. They gave me a ticket number and promised to get back to me did they No! I still have my reciet I still have my card and ticket number. So please dont buy a green dot card! In fact stay away from this company completely! They dont care and they refuse to help you. So please go for a reloadable visa or Mastercard just please not them.

*****DO NOT USE THIS BANK***** NO ONE HAS A CLUE WHAT IS GOING ON. LONG STORY SHORT IF ANYTHING HAPPENS TO YOUR BANK ACCOUNT, YOU WILL BE TRANSFERRED ENDLESSLY, AND WHEN YOU THINK YOUR MONEY IS ON ITS WAY ANOTHER DEPT WILL TELL YOU DIFFERENT. I'M ON WEEK 3 TRYING TO GET MY MONEY BACK! HORRIBLE COMPANY! NO ONE SPEAKS GOOD ENGLISH EITHER SO THAT IS A PROBLEM!

I am very concerned and upset. I can't understand why I have not received the 2000 dollars i was scammed for by someone whom was not my account just used my money and I reported it to Green Dot when it was first purchased and pending but instead they told me to contact Amazon see what they had to say an that was to dispute it an there should be no reason my bank should not give me the money right back. I haven't received anything from Amazon so Green Dot is just gonna let me loose 2000 dollars that I work hard for and have to pay rent with and Amazon said it was fraud bc it wasn't made on my account and I reported it right when it was made on my card. Now they are saying it will be oct 19 2000 dollars is a lot to me and I have used you Green Dot forever why are y'all doing this. Now I have to contact an attorney about my money bc my own bank will not give me my money come on green dot I just want what was taking from me.