Billisha E.

I CANNOT EVEN BEGIN TO EXPRESS MY FRUSTRATION WITH THIS COMPANY. I CANNOT FOR THE LIFE OF ME GET IN TOUCH WITH A LIVE PERSON FROM GREEN DOT. I WENT ON THEIR SO CALLED CHAT AND ALL THEY KEEP SAYING IS CONTACT CUSTOMER SERVICE BUT THE PROBLEM IS ITS JUST AN AUTOMATED PHONE SYSTEM AND NO ONE I MEAN NO ONE HELP ME OR TELL ME ANYTHING ABOUT WHY I CANNOT ACCESS MY FUNDS ONLY THAT THEY CLOSED WITHOUT TELLING ME DUE " FRAUDULENT CHARGES". I HAVE CALLED THE SAME NUMBER ON THE BACK OF MY CARD FOR AT LEAST 30 TIMES AND THE ONLY THING THE CHAT CS COULD TELL ME WAS TO FIND SOMEONE WITH AN ACTIVE CARD SO THAT I COULD SPEAK WITH A LIVE PERSON! I HAVE LITERALLY BEEN BEGGING AND PLEADING FOR ANYBODY SOMEBODY FROM THEIR COMP. TO CALL ME BACK. I HAVE EVEN BEEN ON INSTAGRAM AND GUESS WHAT THEY SAID... TO CALL CUSTOMER SERVICE BUT NO ONE WILL ANSWER THE DAMN PHONES! PLEASE HELP.