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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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California
2 reviews
9 helpful votes
Follow Ella L.
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A great download... IF you have trouble with your spelling. I was writing something and I really wanted to test it out. So I typed a sentence that did not have correct grammar. Grammarly did not detect it... Very disappointing... But, the spelling corrections are on point!

Date of experience: December 5, 2018
Illinois
1 review
0 helpful votes
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Useful For Me
September 30, 2020

I am using the free app as a grammar checker. It is all I need right now and I am happy to find it. There have been no negative events for me to comment on, but then I am a glass half full person. Thanks you Grammarly.

Date of experience: September 30, 2020
California
1 review
0 helpful votes
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Very Helpful!
August 15, 2023

Grammarly helps me a lot, especially in business emails and texts, as English is my second language. I especially like the "tone" detection as that I feel is a very important part of any communication and can be perceived wrong on email and text.
Thank you Grammarly

Date of experience: July 16, 2023
California
1 review
5 helpful votes
Follow Chamli H.
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This is just a ripoff
July 19, 2021

I tried to cancel the subscription before the trial ends but i couldn't find the cancellation link anywhere. Then my card got charged $139.95. I didn't know what to do so i contacted my tech savvy friend and he came across this post from grammarly (picture attached). Somehow he managed to cancel the subscription the same day the charge was posted. I initiated a dispute with the credit card company but grammarly wouldn't refund my money. What an easy trick to steal hard earned money. Specially since this is a service mostly used by students, who easily become prey. If this is not fraud i don't know what is.

Date of experience: July 9, 2021
Anna Y. Grammarly Rep
over a year old

Hi Chamli,

Thank you for sharing your feedback with us, and we're sorry for this misunderstanding. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

Allow us to clarify: Grammarly subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period.

Please also note that, unfortunately, we don't offer a free trial for individual subscriptions at this time. However, we do offer a free version of our product that includes essential Grammarly functionality. We believe that this is a more effective way to allow users to become familiar with Grammarly than a free trial.

Our support team has already refunded your payment (incident #2653185). The refund will appear on your credit card within the next 10 business days.

If you consider the matter resolved following the refund of your payment and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at https://gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly support team

GB
1 review
121 helpful votes
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Grammarly is the devil
August 12, 2019

Giving it the lowest possible rating entirely down to the fact that it's constant bombarding advertising is giving me a mental health issue. If i hear "you've got to get grammarly" a few more times i may lose it.

Never used the software, never will - 1 star

Date of experience: August 12, 2019
Virginia
1 review
0 helpful votes
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Grammarly Review
December 27, 2020

Grammarly is great! In the past years, many of my friends have recommended I download it, but I never did. I finally did this year after doing so much of my work online due to virtual learning. I just don't know why I didn't do it before.

Date of experience: November 27, 2020
Florida
2 reviews
0 helpful votes
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Useful, not intrusive
February 9, 2022

This software runs in the background and lets you know if you violated a "rule" of spelling or grammar. It fixes (really corrects, not like an iPhone which occasionally makes a change that you did not want) and lets you know that a change of spelling was made. It underlines a phrase that could be improved and offers suggestions that you have to accept (instead of correct).

I'm not fond of the built-in need for commas in a sequence of three items or more. The hyphenation rules are useful, however.

Date of experience: February 9, 2022
Anna Y. Grammarly Rep
over a year old

Hi Philip,

Thank you so much for your positive feedback and for taking the time to post this review.

It's our users' feedback that allows us to constantly improve our product. We're so glad you're happy with the Grammarly keyboard.

As to the Oxford comma check, it is enabled for the American English setting only. This check is deactivated in other dialects. You can update your language preferences, following these instructions: https://gram.ly/3b6af0B, and Grammarly will no longer make this suggestion for you.

Alternatively, you can take advantage of our deactivated suggestions feature and turn the Oxford comma check off. However, please note that this feature is available to Premium users only. If desired, you can learn more about it here: https://gram.ly/31mzWZd.

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Australia
1 review
0 helpful votes
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A thumb's up to Grammarly
November 4, 2021

When I was a child I used to love to write stories but as an adult just lost interest. Now with internet access and Grammarly I can turn back the clock. I am really enjoying reconnecting with old friends we email each other nearly every day now. And I get a real chuckle out of the tone detector (my little best friend).

Date of experience: November 4, 2021
Vermont
1 review
0 helpful votes
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Grammarly is Great!
February 18, 2023

I was doubtful, but signed up anyway. So happy. Grammarly works seamlessly, without stopping my flow. I love how it helps me edit as I write or after, when I want to edit. I also love the feedback emails that feel like I have a private coach cheering me on. Love it! Recommend it highly.

Date of experience: February 18, 2023
GB
1 review
5 helpful votes
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I opened an account with Grammarly a couple of years ago but found it didn't really suit my somewhat specialised purposes (though I think it's good for most users) and I stopped using it. My subscription renewed automatically last week so I contacted them to say I hadn't intended it to renew and hadn't been using the service for a long time. They had no legal obligation to refund my subscription as the automatic renewal is made clear in their T&Cs but they immediately refunded the money to my paypal account. So overall I was very impressed by their customer service and integrity.

Date of experience: November 26, 2016
Slovenia
1 review
0 helpful votes
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An efficient app with a user-friendly approach
December 7, 2023

.Using the app is a great help for communicating in English, as I am not very proficient in the language. Communicating through Grammarly boosts my confidence and my messages abroad are longer, better and with more vocabulary.

Date of experience: December 7, 2023
Ukraine
5 reviews
13 helpful votes
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When I have to write an article ASAP, I usually check it through free Grammarly version. Sometimes, it helps with prepositions and missed punctuation or automatically misspelled vocabulary, but it annoys me how it tries to "guess the right words" and it simplifies and distorts what I want to say because I like using slightly unusual vocabulary, especially when writing something creative (but I rarely use archaic words or anachronisms, so it should have known the linguistic meanings I employ). I think Grammarly should be able to discern more idioms and phrasal verbs, and any literary devices. What is funny, it doesn't identify its own name, underlining it in red when I write about it, lol. I must also confess, having read all the negative comments about the Premium version, I'll keep on using only the free one. Sorry, Grammarly, you can be helpful, but you're not so cool as your advertisers say.

Date of experience: September 25, 2018
Maryland
1 review
27 helpful votes
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Don't waste your money
October 18, 2017

Grammarly is waste of money and does not correct easy grammar errors. Examples to and too, then and than and forget about trying to use a semi colon. I can't believe anybody could give Grammarly 5 stars,

Date of experience: October 18, 2017
Canada
2 reviews
0 helpful votes
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Mature student needed help
August 7, 2022

After being out of a school setting for decades and picked up a lot of bad habits, I needed writing help. Grammarly has done that for me. As a financially challenged student, I only got the free version. I have become so confident in this program I have included Grammerly into my monthly payments today.

Date of experience: August 7, 2022
California
1 review
0 helpful votes
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Good gets better!
September 22, 2021

I would describe myself as very literate and reasonably careful constructing and reviewing emails. Grammarly has been very helpful in sentence and spelling construction and since most of my communication is professional, it's been an excellent tool!

Date of experience: September 22, 2021
Colorado
1 review
2 helpful votes
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More people need Grammarly
August 15, 2022

Grammarly is accurate and easy to use - I love the simplicity of hover and click, rather than click-right-click-choose-from-drop-downlist-click-again with other spell checkers. Just makes things so much faster, especially for those of us who don't have great typing skills. I've used Grammarly for a while on my personal computer. There is so much bad grammar and spelling on the internet, but if more people used this, it would save a lot of eye-rolling and teeth-gnashing amongst grammar and spelling perfectionists!

Date of experience: August 15, 2022
Arizona
1 review
15 helpful votes
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Very good and very bad
February 11, 2020

I have been a freelance writer for many years. Some of the suggestions were very helpful and I am grateful for them. Here's the thing. Many of the suggestions were simply inaccurate - which could be extremely damaging for someone in my business. If you are going to be in this business you have got to know your stuff. I used it once and will use it again but I no longer trust this company.

Date of experience: February 11, 2020
California
1 review
0 helpful votes
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Charged
March 10, 2021

The program sometimes missed words that teachers don't. The program is okay to correct grammar mistakes, but as soon as your membership is over, they will charge you again. They will take your money and no refund AT ALL. I am not happy because I did not want my membership to be renewed, and they did it anyway. I honestly just eliminated my account and got charged. For the record, I won't be needing this service At ALL for the next whole year. Nothing that they said will ever help this feeling.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 8, 2021
Anna Y. Grammarly Rep
over a year old

Hi Sara,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. We have reached out to you separately to gather more details and see if we can help further.

In the meantime, allow us to clarify: Grammarly subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period.

We're sorry about any misunderstanding in this regard.

Thanks again,
Grammarly support team

India
1 review
15 helpful votes
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I cancelled my 7 day trial period and that same day they charged me 139$ on my Amex. What kind of a service is this? I subscribed to it because of at least two articles spoke of its merits. I should have known better. What kind of a website keeps their trial period as 7 days and charges $13 dollars for it. I will ask my bank to reimburse me. Lets see.

Date of experience: August 13, 2013
Celeste M. Grammarly Rep
over a year old

Hi Janvi,

I apologize for the delay in receiving and replying to your review. If you still require assistance on this issue, please write to our support team at support@grammarly.com. Our team will be happy to take a look at your account and resolve any billing issues. Thank you.

Kindly,

Ann Edwards
Social Media and Community Analyst
Grammarly
ann.edwards@grammarly.com

Maryland
1 review
0 helpful votes
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Best thing out there!
December 6, 2020

It checks grammar, clarity, etc. It is the only grammar checker I've found that lets you customize your purpose. For example, you can say you were writing a story, email, etc. It can also predict sentences based on what you've written before. If you ever see anything you might want Grammarly to improve, you can give feedback and advice. When it auto-corrects (Which it doesn't do too frequently) you can hover over the word and click 'Change back' if you don't like it. Every week it will send an email of your tones, how productive you were etc. One of my favorite parts is that it uses emojis to detect your tone. (Formal, informal, friendly, optimistic, etc) One of my most useful extensions and I LOVE IT!

Date of experience: December 5, 2020