business logo of Grammarly

Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
grey star
grey star
grey star
grey star
grey star
Idaho
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Send Message
Share Review
Report Review

I paid for premium and downloaded the chrome extension and the Office add-in. Both perform inconsistently. Sometimes they just stop underlining suggestions. Their support page pretty much says maybe try this or maybe try that. Nothing works. Then it will randomly work again. Sometimes one works and not the other...infuriating. Sometimes it injects spelling corrections into a different word and produces gibberish. For example I typed "between tha". Grammarly flagged the error, suggested "between the", which I accepted, but then changed the phrase to "betweeen tha". It's impossible to find help in their support system unless you enter an exact question that someone else has. While I'm typing this I'm trying to figure out how to get grammarly to start underling suggestions again! It says I have 510 issues but keeps them a secret as to where they are!

Date of experience: June 9, 2023
Valeria I. Grammarly Rep
over a year old

Hi James,

It looks like our support team has already helped you resolve this issue.

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly Support team

Mississippi
39 reviews
136 helpful votes
Follow Arthur B.
Unfollow Arthur B.
Send Message
Share Review
Report Review

Grammarly as marketing is an online spelling and grammar checking tool; I have utilized it on several occasions for writing school papers and creating or revising resumes. Not only does it provide word suggestions, it also corrects punctuation errors, while it integrates itself on many websites to include social media such as Facebook, there are still some websites and apps it cannot be integrated onto, however, copying and pasting content is an easy solution. It also has an advanced feature that you have to pay for a member upgrade in order to access, but I do not find it necessary you really want to set your personal bar very high in writing. I am very pleased with this website and application so far and do hope they continue to evolve it as it's a reletively new online tool available to internet users.

Date of experience: January 7, 2018
New Mexico
2 reviews
0 helpful votes
Follow Terry T.
Unfollow Terry T.
Send Message
Share Review
Report Review

Helping an old man with arthritic hands.
July 1, 2021

For the most part, I still do fairly well with words and grammar, but Grammarly helps me catch typos caused by arthritic fingers and hands. It also helps greatly with missed commas. So, when a person is in their eighties, all help is appreciated.

Date of experience: July 1, 2021
North Carolina
1 review
16 helpful votes
Follow Allison P.
Unfollow Allison P.
Send Message
Share Review
Report Review

An easy tool for grammar
November 30, 2018

I actually have come to love Grammarly. As a writing instructor, when I first saw the commercials, I though, "Oh, great. Another spell-checker." However, my institution has an account, and I grew to rely on it as a busy writer. It is very easy to make little typos when shooting off hundreds of emails per day, so using Grammarly comes in very handy and saves me time. In addition, the support team was nice enough to refund my Premium subscription 24 hours after I accidentally bought it (I didn't know my school already had an account with them). If my school no longer wishes to use the premium, I will go ahead and purchase the product at that time. I can use it across platforms: in Word, Google Docs (Beta) and my phone.

Date of experience: November 28, 2018
Canada
1 review
0 helpful votes
Follow Adrien G.
Unfollow Adrien G.
Send Message
Share Review
Report Review

Love it!
November 28, 2021

Grammarly points out welcomed suggestions making proofing a manuscript much easier. Finding little typos and restructuring sentences can be a difficult task especially after the document has been read many times. The brain automatically begins correcting those areas, and thus, the document goes unchanged. Grammarly's highlighting is most helpful.

Date of experience: November 28, 2021
Anna Y. Grammarly Rep
over a year old

Hi Adrien,

Thank you so much for your positive feedback and for taking the time to post this review!

Please continue to share your feedback, as we love hearing it!

Thanks again,
Grammarly support team

Australia
1 review
0 helpful votes
Follow Nadia Z.
Unfollow Nadia Z.
Send Message
Share Review
Report Review

I don't want to pay for everything
April 24, 2023

I got this to help me write better for schoo. Sure it helped me with spelling, but google docs would do that normally. I could barely do anything and was always spam emailed constantly being asked to sign up and spend tonnes of money. I am a student. I do not have hundreds of dollars to spend each year.

The support team were nice overall, but my general opinion has stayed unchanged. I unfortunately cannot pay the amount that is required, and I hope that Grammarly upgrades their free services soon, or release a cheaper student version.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2023
Anna Y. Grammarly Rep
over a year old

Hi Nadia,

It looks like our support team has already helped you fix an issue (incident #5849137).

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions or concerns you may have.

Sincerely,
Grammarly Support team

Maryland
1 review
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Send Message
Share Review
Report Review

I love Grammarly!
June 5, 2022

I design several newsletters and general pieces of print work as I am an "old" typesetter. I can't count the number of double spaces and other odd Word-like things I have to import into my InDesign files. I know there are search/replace functions in both Word and InDesign, but Grammarly finds these and the ever-present spelling and grammar errors. It actually turns my client's crap (that's a nice word!) into shine-ola! It runs smoothly on my iMac M1 and also my late-2012. Absolutely no hang-ups at all. This is the best extension ever and I am so happy I use it. A wonderful program that I can't speak highly enough about! Thank you!

Date of experience: June 5, 2022
Anna Y. Grammarly Rep
over a year old

Hi Angela,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We will be sure to share this message with the rest of our team.

Thanks again,

Grammarly support team

Australia
1 review
0 helpful votes
Follow Ben G.
Unfollow Ben G.
Send Message
Share Review
Report Review

I have Grammarly installed across my Apple, Android, Chromebook and Microsoft surface. The tool seamlessly integrated into all my applications, from text messages, word documents to web forms. It provides excellent grammar and spelling checking and its premium suggestions are amazing. It helped me get ahead in my workplace and reduces my stress levels of simple mistakes I used to make. Id like to try full premium at some point and see how much further Grammarly can take me :)

Date of experience: December 1, 2022
Canada
1 review
72 helpful votes
Follow Bob H.
Unfollow Bob H.
Send Message
Share Review
Report Review

Save your money. This is an overprice over hyped product. For less money you can buy Office 365. It wastes time. MS Word's new Editor feature is better. I write long technical reports. Grammarly keeps repeating the same issues (incorrectly) over and over.

Date of experience: May 1, 2020
Canada
1 review
0 helpful votes
Follow Floris L.
Unfollow Floris L.
Send Message
Share Review
Report Review

Good not great
August 10, 2023

Grammarly is pretty good when it comes to catching typos and recognizing with accurate consistency different spellings (e.g. Canada vs US), but it fails to take context and register into consideration, and gets many things wrong because of it. It also is unable to properly apply hyphenation rules (e.g. Will systematically suggest hyphens for words like ''time consuming'' or ''work oriented'' when they are used as nouns.)

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 11, 2023
Nicky G. Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly via email to get a better understanding of the issue and see how we can help.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

California
1 review
154 helpful votes
Follow Diana P.
Unfollow Diana P.
Send Message
Share Review
Report Review

Horrible
March 21, 2019

The worst.

Save your money people. Customer service is non existent. Even though I have premium service, I continue to get emails telling me I should upgrade to premium. Absolutely absurd.

The corrections when using the product are usually wrong. It's hit or miss as to the quality. If you're using Grammarly, you better check every word and context or you'll end up embarrassed for the quality of work.

This company is as bad as Zuckerberg when it comes to stealing your private information. They save all your text messages, including those written long before you ever subscribed to Grammarly. They claim they are using them to make the product better. Nonsense. Why do they need my text messages? With full sentences and possibly very private information? Don't trust these corrupt thieves. Cheats and liars.

Date of experience: March 21, 2019
Massachusetts
1 review
48 helpful votes
Follow William J.
Unfollow William J.
Send Message
Share Review
Report Review

Don't buy it.
March 13, 2018

I've used this for two term papers and would've gotten perfect scores it wasn't for the grammar. My teacher found 8 fragments in one of the papers, she was appalled. If I would've just read them myself and used my own judgment I would've done much better. Instead, I trusted an app I paid 60 dollars for, never again. P. S I never write bad reviews but this app was released far too soon when it should've been worked on more, and I don't want anyone's grades to be affected like mine were, or feel like a fool like I did.

Date of experience: March 13, 2018
GB
1 review
0 helpful votes
Follow Fred V.
Unfollow Fred V.
Send Message
Share Review
Report Review

I have never felt comfortable writing as I changed schools when English was being taught and missed all the teaching on how to use verbs, adverbs, punctuations, etc.,and at this moment (90 years old) I have started to write trying to develop an Internet presence.
Many thanks.

Date of experience: August 24, 2023
Pakistan
1 review
0 helpful votes
Follow Rafay R.
Unfollow Rafay R.
Send Message
Share Review
Report Review

It's amazing
December 19, 2023

Grammarly is a widely used digital writing assistant that offers grammar checking, spell checking, style improvements, and suggestions for enhancing overall writing quality. It can be used as a web-based tool, a browser extension, a desktop app, or a mobile app.
Overall, Grammarly is appreciated by many for its ability to enhance writing quality, correct mistakes, and offer valuable suggestions, making it a valuable tool for writers, students, professionals, and anyone seeking to improve their written communication skills.

Date of experience: December 19, 2023
Canada
1 review
2 helpful votes
Follow Deepanshi S.
Unfollow Deepanshi S.
Send Message
Share Review
Report Review

The premium version of Grammarly was so helpful to eradicate grammatical errors and improve technical writing for my master's thesis. Grammarly changed my life! It took my writing skills to the next level. I would say one should definitely take the premium version at least for a month once in a lifetime. I learnt a lot and now I can easily rectify all the grammatical errors and focus on proper sentence structures with no help.

Date of experience: May 16, 2021
GB
1 review
86 helpful votes
Follow Bax C.
Unfollow Bax C.
Send Message
Share Review
Report Review

I thought I will try the pro version after trying the free add on. It was advertised that I can do 14 day trial. To my suprise they took the money straight away and not as a normal company would do after 14 days. I thought I will give it a go anyway. The difference between pro and free is... none. Unless my writing skills are so good I don't need it there was no difference between the two. The critical issues showing in free version simply disappeared in pro - even on the same unchanged text... When I approached them for a refund and explanation I got ignored. Do not waste your money, Word will do the same job.

Date of experience: March 4, 2020
Texas
1 review
0 helpful votes
Follow Miranda K.
Unfollow Miranda K.
Send Message
Share Review
Report Review

Great!
December 6, 2023

Grammarly is great! There are just a couple of things I'm not completely satisfied with. I wish it would give me more writing corrections and tips for free. I also want it to be a little bit more accurate with comma placement and for it to stop trying to eliminate ly adjectives when I'm writing an essay. Overall I've had a great experience with Grammarly and you should use it too!

Date of experience: December 6, 2023
Nicky G. Grammarly Rep
over a year old

Hi Miranda,

We appreciate you taking the time to share your experience with us.

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at http://gram.ly/3zJAHbw?

Our team will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

New York
1 review
0 helpful votes
Follow Chuck K.
Unfollow Chuck K.
Send Message
Share Review
Report Review

Grammarly offers excellent suggestions with a very clean and easy-to-understand interface. The included spelling checker is a big plus. The integration with my preferred browser, Firefox, is the best of any add-on I've used.

I would give it 5 stars if Grammarly had a Thunderbird plug-in. Using cut and paste to move text between the Thunderbird and Grammarly is awkward and severely limits my use

Date of experience: June 24, 2023
Anna Y. Grammarly Rep
over a year old

Hi Chuck,

Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.

We've forwarded your request to our product team so that they can take it into account when making future development plans.

Thanks again,
Grammarly Support team

South Africa
1 review
0 helpful votes
Follow Clint M.
Unfollow Clint M.
Send Message
Share Review
Report Review

Amazing product and service
September 9, 2022

I use it all the time to make sure my writing is as good as it can be, and I've noticed a huge difference in how much better other people think my writing is since I started using it.

I highly recommend Grammarly to anyone who wants to improve their writing or just wants the reassurance that they're not making any mistakes in their work!

Date of experience: September 9, 2022
Texas
1 review
0 helpful votes
Follow Cheri M.
Unfollow Cheri M.
Send Message
Share Review
Report Review

Hello, my name is Cheri'. First, I have been a customer of Grammarly since 2016. I have found it to be the most useful application that I use. Grammarly Premium is incredibly easy to use and the most powerful online grammar checker out there. I feel confident now when I submit emails and letters to coworkers and clients. I would recommend this product to anyone in school or anyone who writes for their career.

Support: Grammarly's support team is outstanding! I contacted their team with an account issue and worked with Iris, who was very prompt and professional throughout the process. She's such an asset.

I cannot say enough about Grammarly; LIFE CHANGING FOR ME!

Date of experience: December 9, 2021
Anna Y. Grammarly Rep
over a year old

Hi there,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team