GrabullReviews 10,025

Grabull charged my credit card $2 more than the receipt they sent me, which was a further $3 more than the receipt from the restaurant (so $5 total). A previous time when I used their service, my credit card I go was stolen. I've written to them and received no response. I will never use this service again. Avoid it if you can!

While the food was great, the delivery experience was terrible. There was no way to track the order, or contact the Delivery company. The food eventually arrived after almost 2 hours, and was cold. Not being able to track the driver or contact anyone was very frustrating.

I ordered a cheeseburger club which was described as a triple layer cheeseburger with lettuce, tomato, bacon, and cheese on toasted white bread with french fries for $12.99, which is the amount I was charged. I received a single cheeseburger on a bun with NO french fries, which is listed on the menu for $4.99. When I contacted the restaurant, I was told the order said Cheeseburger sandwich, and that was what I received. After going back and forth several times, it was clear that the interface between Gradbull and the restaurant is very poor. Grabull did not list the item as the club with french fries but as a single sandwich. I was charged for the more expensive item and received the much less expensive item.

Site is not descriptive enough and does not list the entire menu. Very basic. And delivery fees are outrageous

I found the site easy to navigate and was able to place my order quickly. My order was ready on time for my pickup. Sadly, there was an item left out of the bag, which I didn't know until I'd arrived at my final destination. It was certainly the restaurant's fault, but it was definitely a bummer.

Food was very hot. Delivered on time and delivery person was very polite and nice

I needed this order in a half an hour. It said 25 minutes until I hit 'place order', and then it said an hour

Which does not work for me but now I'm stuck

I ordered the goat masala; spicy but yummy. Happy tommy

For the 1st time using it, there were n issues or confusion.

So easy to use thanks. Quick and the back button. Works. And easy guest checkout.

I waited too long my lunch was almost over when I received my order.

Thank you for the food your website is very user friendly

The driver was so friendly even when there was a bit of a tech snafu when I went to sign for the delivery. He also arrived ahead of schedule and the food was hot! He was great!

Doesn't pull from saved credit cards- not convenient. Charges extra fees without breakdown or explanation

Easy to place the order and had the ability to order as if I was at the restaurant.