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GrabullReviews 10,015

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

quality
40
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Massachusetts
1 review
12 helpful votes
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Ordered Anna's Taqueria via Grabull. Two days later a purchase was made using my credit card for $1,750.00 at Blockbuster. Needless to say, I had to cancel my credit card and my bank has opened a fraud investigation. Not happy.

Date of experience: April 11, 2020
Massachusetts
1 review
2 helpful votes
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Scam
March 25, 2020

Placed an order through this company in desperation since many local businesses are closed and want to support a place I like. Never received the order. Called the restaurant any to find out they're closed. Will be doing a charge-back through my CC

Date of experience: March 25, 2020
Philippines
1 review
5 helpful votes
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Business is a scam
December 9, 2019

Be careful about this business, they get your information for your business, then they will call other 3rd party website you are doing business with and will pretend as the owner of your store just to get your Google page. The person leading them Mr. Piyush have all the guts to call other companies and cancel my account with them though I did not give them any instruction to do so. Very shady business. Beware!

Date of experience: December 7, 2019