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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wish i could search for menu item, and also scroll through menu categories.
Why make me type 50 characters? I have an elderly man to care for just want a pizza
Thank you for sharing your feedback with us! We’re glad you gave us a try and appreciate your honest thoughts as we strive to make every experience exceed expectations. We hope to have the chance to deliver unrivaled service and tasty delights next time around!
Simple and precise. Easy to navigate. First time using. Will use again
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
Great experience and very easy to use to order dinner for my family in a hurry
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
I had a little trouble inputting my credit card's expiration date.
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
Super easy to use. Clear site no weirdness when using though the review process is cumbersome
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
Easy to sign up and we appreciate the first time user discount.
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
I'm fried 😼😾👻😽👻😸😸👻😼👻😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
Difficult to adjust orders when reviewing the existing orders that were entered
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
Great site, smooth navigation and easy to use. Visually appealing as well! Nice job!
Thank you so much for your kind words! We truly appreciate your support and are delighted to hear you enjoyed your experience. Looking forward to the opportunity to serve you again soon!
Easy to navigate and gave me prompts when I made an error instead of crashing
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
It was ok. However, I don't like being forced to leave a review. Have a nice day.
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
Easy! Had no problems but will see if my order has all of my items.
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
Expiration date format looks weird with no backslash………..
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
Thank you so much for your enthusiastic feedback! We're thrilled to hear you enjoyed your experience and always strive to celebrate what brings you joy while continuously looking for ways to exceed your expectations even more efficiently. Please don’t hesitate to share any ideas—we’re here, listening, and ready to make every moment better.
Quick and easy! Nothing was over complicated or had multiple continue screens.
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
I have only placed the order, will let you know about the delivery process.
Thank you for your kind words and positive feedback! We truly appreciate your support and look forward to continuing to provide excellent service on every order. Your satisfaction is our top priority, and we're always here to help in the future.
Too many extraneous fees and automatic tip. Tips need to be earned and fees need to be part of the cost of business
We’re really sorry to hear your experience didn’t live up to expectations, and we appreciate you sharing your feedback. Driving better flavors and quicker deliveries is important to us, so we’ll work hard to make it right. Thank you for giving us the chance to improve!
First time, so far so good. I'm hoping it all continues to go well.
Thank you so much for your great feedback! We're thrilled you're happy with the experience and are always here to ensure each delivery continues to exceed your expectations. If there's anything we can do to make your next order even better, please don't hesitate to reach out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback with us! We’re glad you gave us a try and appreciate your honest thoughts as we strive to make every experience exceed expectations. We hope to have the chance to deliver unrivaled service and tasty delights next time around!