From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
It was easy and simple except for so many add-on fees that you have to respond to.
I'm satisfied. It's a pleasure to meet you. And, I think it will be great for me when I have to return Sunday.
Easy booking a trip from Madagascar to Mauritius. I like the web site!
It very good air ways in the world realy I didn't gind its service in any other airways
Thank you for every thing
You are the best
PAID AND I DIDN'T HAVE THE TICKET NUMBER, CHECKED THE AIRLINES AND PNR IS MISSING AS WELL
I CANNOT RELY ON THE ORDER NUMBER ALONE
EITHER SUBMIT THE REQUEST OR GO FOR REFUND
THANKS
Found a fantastic deal on the website and when I went to book, everything was going well, put in my credit card information then hit purchase. Then I gotta pop up that my flight went up by $45 because of high interest in this booking.
Easy to book flight, no many questions asked. I personally recommend to others.
Remove dark patterns in UI from your order form, it's a shame really
Easy for multiple flights, very reasonable I didn't choose seats though the app, I went to the airline site as it was cheaper
Not easy to navigate through the web site, too much fine print
Easy to use, clear questions and explanations, cheaper price.
This was my first time booking a flight online by myself, as I usually relied on travel agents in the past. Although I faced some challenges because it was my first attempt, I still had a positive experience and felt proud to successfully handle the booking on my own. In the end, I realized that it wasn't as difficult as I initially thought.
Wanted to add a second luggage - wasn't able to figure out how. And paying for seats is a bit obnoxious. But the site works okay.
SE TILDA LA PAGINA PERMANENTEMENTE. NO PERMITE CAMBIAR EL PAI DE RESIDENCIA
DEBEN CORREGIRLO
I have used this flight agency for a long time very good service
Extremely slow booking site from US. I had to input twice in order to get the airline tickets!
Las compras de mis últimos tres pasajes para mi grupo familiar las hice con Gotogate. Tiene las mejores tarifas, es super confiable, nunca tuve un problema con las reservas. Una vez adquiridos las pude gestionar facilmente por la página de Gotogate o de la aerolinea sin problemas ni sorpresas.
Unable to get a price on checking a bag anywhere! Should not have to learn the price at the gate!
It was easy to buy, but I didn't like that the price increased $80 dollars as I was ready to pay. That's why I took a star off.
Be aware of those scammers, when trips are cancelled they never refund your money and keep saying the same. You way for months with no money given back despite airlines already sent the money and refunded tickets
The platform thrives on those types of cancellations and refunded they steal make sure never to use them as when
We are starting an influencers campaign on YouTube and all social media to expose them, please help by spreading theirs on all your accounts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members