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GoToGate

Overview

GoToGate has a rating of 3.1 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.

service
513
value
490
shipping
314
returns
404
quality
458
This company responds to reviews on average within 15 days
+188
How would you rate GoToGate?
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Arizona
1 review
0 helpful votes
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On the way to Glagow
December 27, 2024

Always so many options and choices; time, pricing and duration of flight. I so appreciate the differences

Date of experience: December 17, 2024
Japan
1 review
0 helpful votes
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Didn't know there was a seat reservation fee for each leg, unwelcome surprise

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Very easy to use
January 20, 2025

Very easy to use. First time user. Simple to navigate and easy.

Date of experience: January 10, 2025
New Jersey
1 review
0 helpful votes
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Easy experience
January 20, 2025

Fees were straightforward and process was easy to navigate.

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Very easy and quick, I only waited for few seconds and boom, I was done.

Date of experience: January 9, 2025
PS
1 review
0 helpful votes
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We
January 18, 2025

Was very good and easy I was satisfied with the service was provided by Gotogate

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Fast and smooth booking! Great price!
January 18, 2025

Fast and smooth booking! Great price! Fast and smooth booking! Great price!

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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There were many options and the website was clear.
There were also many additional options to buy things which I was not aware of, so that took me by surprise. I thought an airline ticket included a lot of that.

Date of experience: January 11, 2025
California
1 review
0 helpful votes
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Good overall but way too many additional costs e.g. sms texting, seat choice, cancellation

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Booking experience
January 11, 2025

Price is lower compared to other webs.
The booking navigation is clear too.

Date of experience: January 1, 2025
California
1 review
1 helpful vote
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Glitchy
January 10, 2025

Website was very glitchy. Links didn't work. Felt cheap. Airlines was a cheapo air as well.

Date of experience: December 31, 2024
Michigan
1 review
0 helpful votes
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It's the best experience I've gotten
February 23, 2025

It's the best experience I've gotten. It's cheaper than any other agency. I recommend to check it first.

Date of experience: February 13, 2025
Pakistan
1 review
0 helpful votes
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First time i used Go TO Gate and I founf it convenient. I would recommend others and I will make my future booking using it.

Date of experience: December 20, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to use
January 9, 2025

Easy to use web portal, most likely will use in a future

Date of experience: December 30, 2024
Italy
1 review
0 helpful votes
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Attirato con un prezzo vantaggioso, in fase di prenotazione il sito ha avuto diversi bug. Sino a consentirmi, al quarto tentativo, una diversa prenotazione da quella iniziale, ad un prezzo più elevato

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2025
Argentina
1 review
0 helpful votes
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Excelente servicio.
April 5, 2025

Unos genios. Real tuve un problema que me equivoqué con las fechas de los vuelos y rapidámente me ayudaron y me cancelaron esos vuelos y solo tuve que pagar el cargo de la página. Pero al lado de perder todo un viaje es ínfimo. Real super recomiendo

Date of experience: March 26, 2025
Argentina
1 review
0 helpful votes
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Great experience, the best options
January 7, 2025

Great experience, the best options and prices. Really easy to navigate and book.

Date of experience: December 28, 2024
Tunisia
1 review
0 helpful votes
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Very smooth booking
January 9, 2025

Very smooth booking. Easy and quick. I will always recommended it.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Excellent and fast service
December 14, 2024

Excellent and fast service. Easy website to navigate. Prices are very clear and
Remain the same until the end.

Date of experience: December 4, 2024
Italy
1 review
1 helpful vote
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False advertising
January 17, 2025

Despite saying reservations can be modified on the website, they tried to charge 3x the ticket price for a name mistake even though tickets were purchased less than 24 hours prior. Customer service was polite but ultimately unhelpful due to rigid policies. Will never use them again

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2025