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GoToGate

Overview

GoToGate has a rating of 3.1 stars from 1,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoToGate most frequently mention good experience, best price and easy process. GoToGate ranks 11th among Plane Tickets sites.

service
513
value
490
shipping
314
returns
404
quality
458
This company responds to reviews on average within 15 days
+188
How would you rate GoToGate?
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Texas
1 review
0 helpful votes
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Service
January 27, 2025

Excellent, no hidden spaces designed to confuse the customer by other sites including some airlines that know exactly what the purpose of those hidden areas that result in ridiculous charges

Date of experience: January 17, 2025
Thailand
1 review
0 helpful votes
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Confused with the currency exchange with the flight
November 23, 2024

Why was USD converted into my currency rate higher than the current rate? I tried to search for the best deal but it ended up i still paid the high rate.

Date of experience: November 13, 2024
Washington
1 review
0 helpful votes
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Good job
January 5, 2025

Next time...when i am go travel...will order ticket from you

Date of experience: December 26, 2024
California
1 review
1 helpful vote
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Unreachable
January 5, 2025

Goto Gate will not be able to reach after flight ticket booked. Help!

Date of experience: December 26, 2024
Alabama
1 review
1 helpful vote
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FRAUD
November 5, 2024

The person that used your service did so with a stolen credit number!
You emailed me but you will soon see that the service you provided will not be paid because it was with a stolen credit card number. Nelson is not my name and they are criminals that have stolen my credit card.

Date of experience: October 26, 2024
Texas
1 review
0 helpful votes
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Excellent service
January 2, 2025

Great experience but do not keep asking for extra options for more money.

Date of experience: December 23, 2024
Paraguay
1 review
0 helpful votes
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The booking process was very smooth and easy
February 14, 2025

The booking process was very smooth and easy. It's very annoying though to get charged for every basic service that should be included by law.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2025
California
1 review
1 helpful vote
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Don't charge the last minute before check out
January 2, 2025

Don't charge the last minute before check out. This is not nice nor ethical.

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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Great
January 2, 2025

Flawless experience. User friendly, highly recommend it

Date of experience: December 23, 2024
Australia
1 review
0 helpful votes
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GOOD JOB
November 30, 2024

Your ONLINE service is very helpful; THANK YOU!
The process gave me a minor concern that at the time of my payment changed the cost considerable; from 600+ to 2300+.

Date of experience: November 20, 2024
Somalia
1 review
0 helpful votes
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Wonderful 👍
January 30, 2025

It was quite helpful! I had struggled to get a ticket for a whole night, but the next morning I found this site and it was the best. So easy and swift!

Date of experience: January 20, 2025
Viet Nam
1 review
0 helpful votes
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Love the UX on this site..
December 25, 2024

Love the UX on this site. Very clear and easy to see all the relevant info

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Easy and quick transaction
February 17, 2025

It was a quick and easy to book my tickets with GoToGate with price as it was displayed, fast transaction, fast confirmation email with details, I also received transaction receipt.

Date of experience: February 7, 2025
TT
1 review
0 helpful votes
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Booking review
February 7, 2025

This process was super easy and fast. All relevant information and guidance were given which made the experience one I could recommend

Date of experience: January 28, 2025
California
1 review
0 helpful votes
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Easy booking
December 29, 2024

Website is simple and easy to manage. All info are received immediately and not hard to understand.

Date of experience: December 19, 2024
Brazil
1 review
1 helpful vote
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To much $#*! to click on
December 6, 2024

To much $#*! to click on. Make it simpler. I had to check no on 1 billion things because this stupid $#*!ing website sucks $#*!

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 26, 2024
Canada
1 review
1 helpful vote
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FRAUD - GO TO GATE IS FRAUD!
This is a fraud company, total scam! Don't ever book your air travel or any travel with them. They scam you out of your money. They cancelled my ticket on their own without asking me and no refund was provided, when I just asked them if a travel on different date was possible due to family emergency. DO NOT USE THIS SITE TO BOOK ANYTHING!

GoToGate attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 6, 2024
Serbia
1 review
0 helpful votes
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Very user-friendly interface and good website
December 29, 2024

Very user-friendly interface and good website. I like buying tickets with your help.

Date of experience: December 19, 2024
Brazil
1 review
0 helpful votes
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Awesome
December 28, 2024

Fast and easy purchase at the best price guaranteed!

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Easy process and great experience every time I book with gotogate!

Date of experience: December 17, 2024