GoToGateReviews 2,449

It's very easy and clear to complete the ticket service. The price is super preferential. The page is explained clearly and in detail, and the payment method is especially reassuring and safe.

I made this reservation on 11/18/25, I did not receive a confirmation. I called the customer service and was told to wait 3 days. I know paid $35 more

Un poco más caso que en otras páginas web, pero cómodo y fácil de usar.

The reservation of my flight arrived with the wrong date. 12.03 instead of 01.03. Claimed for annulment.
Till now no reaction of GOTOGATE,
Webpage even indicates a 24h cancellation allowance. Hope GOTOGATE solve this problem.

Too many upcharge grabs at checkout! I don't like to find a reasonable price and then get a bunch of upcharge fees that should be included in any flight!

I am grateful that Gotogate supports paypal as a payment method. I messed up and don't have my debit card, so it saves me to be able to buy a return ticket using paypal.

So far pre-travel is ok except for charging a fee for choosing a seat, I do not think they should charge any fee except for special seats

Compre pasajes a Australia por Latam. Buen precio y fácil la compra

I am really upset by this. I typed all the information the whole way through and the price suddenly jumps 280 usd last minute. Why is it happening? Is it a new trick to trick customers?

Very straight forward process! I love it when I can do it myself! No need for calls, no need to provide your card details but through a secured site! Thanks Go to Gate form making the life easy!

Expérience au top comme toujours et jamais de soucis que ce soit pour les billets ou avec les compagnies.

Excelente Muy claro y especifico el proceso de compra. Sin complicaciones

You are trying to make me pay for sms, customer service and reimbursements I am already entitled to in case of delays. Your website is a gypsy circus...

$#*! system built by people too busy to give a $#*! about providing a good experience. 1000 different addons all asked for after trying to lock in price, wildly changing the price. It's parasitic, and ugly, that's all.

Almost excellent experience; I just can't stand clicking 'No thanks' for all the options and insurances. There be a skip button to all these options.

Adresse des Landes! Wofür? Beim ersten Versuch das Ticket zu buchen würden plötzlich Gebühren bei der Zahlung dazugezählt! Schade. Das Vertrauen wird dadurch gebrochen. Warum in der letzten Sekunde?!

Second time booking tickets from USA to China using Gotogate. It offered the best price for the dates I was looking for. Had to contact Customer service before flight the first time, and the question was answered quickly. Now I just booked on Gotogate for the second time and hope everything will be as smooth as the first time.

I am pleased with your service. I hope I will have pleasant vacation through your service. My next trip I will use your service again.

Price is mis match from the original price shown. This is nothing but taking advantage of the client as your system know that they are traveling. So you increase the price on final round. Aster booking when I saw other airline the price is same what they have shown on the website. Any how by the time I have already booked ticket.