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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
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L'incompétence à son paroxysme
L'incompétence et le mépris du client poussé à son paroxysme!
Nous avons pris un billet d'avion alors que j'étais encore enceinte et nous avons donc, sur les conseils de Gotogate mis un nom provisoire pour bébé. Gotogate nous a assuré qu'un simple coup de fil nous permettrait de modifier ces informations. Bébé est né depuis 5 mois et en voici autant que nous essayons de faire modifier le billet d'avion! Des heures au téléphone pour rien, aucun suivi de dossier, la compagnie aérienne avec qui nous échangeons en parallèle nous assure que Gotogate ne les a jamais contacté et malheureusement c'est à eux de faire la démarche comme ils ont pris les billets pour nous. Chaque appel, la même chanson, "on va s'en occuper, faites nous confiance", mais rien n'est fait et aujourd'hui, à une semaine du départ, comble du mépris, Gotogate nous dit que "ce serait quand même pas mal si vous contactiez vous-même la compagnie aérienne". NE PASSEZ PAS PAR GOTOGATE! Si vous avez le moindre souci, ils seront incompétents et nous vous aideront pas! Ils vous endormiront pendant des mois à vous dire qu'"ils vont gérer" pour une semaine avant de partir vous dire "de vous démerder". C'EST SCANDALEUX!
Honestly really smooth and clear display. I had never heard of the site before but I was impressed. Everything was really obvious and prices clearly displayed.
Mmenichosha akh. Bana we nimechoka nguvu zimeniisha kwa kulipa pesa ghali mnabadilisha kila wakati matako ya kuku nyie
Booking was super easy the information went to my email and phone quickly, BUT it was a challenge to see what airline my tickets were booked with. Most of my reservation information didn't supply this. I could barely makeout the Maya Island Air logo on one page. If you could include this information more clearly for people that may book way in advance then not recall what Airline their flight was booked with.
Being a new user, I am hoping all goes well wish my reservation. If it does, I promise a more stars after a positive experience.
When I decide to buy my ticket I did go to the website and I did find all the information I was looking for it was very helpful that's good thank you.
It was Ok, until I have filled all the information out and went to complete payment and it would give an error message. I had to redo everything3 times before I could actually get to the payment page.
Excellent very well company. I showing you the best and thruster
Easy to search and book a flight. Love this site! And great deals as well!
I was bumped out and when I returned and it raised the price for the same flight, bad form
Making me deny all of these extra coverages will ensure that I choose another company for my next reservation.
Amazing interface. Great experience. I hope we have a great flight experience also
Easy to navigate for flights. Ratings appear to be very good.
All good, just too many add ons that are very pointless & feels like a scam otherwise good prices & smooth process
Great flight options and cheap flights. I am so glad I found this app
Best flight options with cheapest fares over all travel options and websites
Fast and easy booking process. Prices are the same as it was shown at skyscanner.
Great price and options that make choosing the cheapest flight
Initially not showing clear transit requirements later found transit required visa as different terminal, with pakistani passport unable to travel, lost ticket price. Should have default filter or warnings before booking confirmation
I needed to go over the steps of the order 5 times! Before reaching payment. It somtimes failes with no reason, sometimes it told me that i waited too long even thou i just looked for my card number.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members