Good Game has a rating of 1.4 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Good Game most frequently mention customer service, real money and big farm. Good Game ranks 192nd among Mobile Applications sites.

service

value

shipping

returns

quality

We monitor reviews for authenticity

Rating

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

89%

Timeframe

All Time

Past week

Past month

Past 6 months

Past year

Other

Verified

Contains image or video

English only

Reviews that mention popular keywords

customer service (11)

Brittany U.

Florida

10 reviews

15 helpful votes

Follow Brittany U.

Unfollow Brittany U.

Share Review

Report Review

Great social game website!

November 10, 2011

Great social game website! It offers: Mafia, Farmer, Fashion, Empire, Cafe, Disco, Poker:)

Fashion and Empire are the best... good way to kill time and requires absolutely no brain power whatsoever :P

Date of experience: November 10, 2011

Q&A (5)

Question

why after a few days of buying stuff my acount was suspended all the money and time i was cheated out of a product they disalow me to use after i paid

See more answers (0)

Question

How do you get a response from support? I went to change password and was sent email to do so. Typed in new password,typed in a second time and submitted.Screen said password successfully changed. Went to login and get username or password wrong.Haven't been able to login since.That was 8 days ago.Got original rebo response they needed more info.Sent.Nothing.Requested ticket status.Nothing. What else can you do? Hundreds of US dollars spent and can"t get into the damn game!All this because I wanted to protect my account and change password? Does it always take this long?

Answer: Diane, If you are talking about the Empier game, you change you password under the options tab, not through email. Looks like someone grabbed your information.

By Christine M., over a year old

See another answer (1)

Question

Whyis goodgame empire so very expensive game to survive on and you need to be online everyday. Problems are generally not dealt with(tickets just ignored) unless same bug for a lot of players. Then problem fixed at the cost of the player.

Answer: There are players who mindlessly throw money at the game, therefore the developers do not have to care about the actual quality of the game. What really matters is that the whale players get enough special offers.

By aepbg o., over a year old

See another answer (1)

Question

Why are bug in the system always at the cost of the customer?

See more answers (0)

Question

When are you going to address the lag problems you have worldwide? When are you going to stop gouging your customer base? When will you have a support staff that is responsive in a timely fashion including on weekends and address all the issues/answer all tickets? When are you going to give a single damn about your customers?

Answer: I hope you are aware that this site is NOT goodgame and they will never see your post here. Best to sign up on goodgame, get into their forums, and/or send letters to support. That's the only way the right people will ever see your concern. (And ignore it as they have been for everyone elses identical concerns.)

By Jenny M., over a year old

See another answer (1)

Have a question?
Ask to get answers from the Good Game staff and other customers.

Get notified about new answers to your questions.

Typical questions asked

How long does shipping take?

What is the return policy?

Where is the company located?

5 reviews are not recommended

Sitejabber for Business

Gain trust and grow your business with customer reviews.

See reviews as you browse!
Get the Chrome Extension.

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us

Similar businesses you may also like

See more Mobile Applications Businesses

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.