Goldstar

Minneapolis/St Paul has many small theater groups, and GoldStar seems to know what's going on with all of them, as well as the big theaters. I once used GoldStar to help a coworker find something special at the last minute for an anniversary he forgot. As a single person, there's no stigma in buying just one ticket. I've also arranged adventures for groups of friends. The website is easy to use and if there's ever a problem (even if it was my mistake), their customer service is second to none.

Goldstar is a joke of a company. They bait and switch your tickets; then, they refuse to refund the tickets. They have the worst customer service I have ever seen. The prices aren't even competitive. You can get most of these tickets from Groupon and Groupon stands behind their products. I would personally trust Craigslist over these crooks. My personal goal now is to make sure nobody else gets screwed over like I did. I am now out a few hundred dollars now. Do not under ANY circumstance buy anything from this scam site. Every time I bought something from them, they have scammed me one way or another. The least the crooks here could do is refund me. Pathetic.

I was a huge fan of Goldstar untill I had to purchase really important tickets from them. My daughter's Hot Chocolate Nutcracker performance used GS. I purchased the tickets as soon as they were available. It had been two months and I still have not received my tickets. The site says that the tickets will be availability 24 hours before the event. The crazy part is that everyone we know already received their tickets in the same section through Goldstar. I emailed customer service about it and received and extremely curt response basically restating that I will get them in 24 hours. Very unprofessional. I am big on concerts and seat location. I rather pay the extra and get the tickets directly from the venue. Very happy customer turned into a very disappointed customer.

Me and sister ordered to go chili cheese fries and coneys. The food tasted like someone put perfume in it. I call the restaurant no one answered the phone. Call corporate office the same thing. I will never eat there again. SKYLINE HERE I COME. NASTY $#*! GOLD SRARS. SORRY $#*! COMPANY.DON'T HAVE THE PROOF. THAT WAS WEDNESDAY.

I used this site for the first time yesterday. I was skeptical. The tickets I was purchasing sold for $40 for a pair at the door, and they were $32 for the pair advanced purchase through the theater's website. I was able to purchase the pair of tickets for only $24 through goldstar. I received a receipt through my email and was able to print out the confirmation to take with me to the theater. When I arrived at the theater, my tickets were there and waiting for me as promised at the will call window. ZERO problems. I saved 8 bucks and would definitely use this site again. It's a FREE service. You can't beat it. It took less than 5 minutes to "become a member" (provide an email address and create a password).

Very interesting trip back to the 18th century.
Educational and really interesting tour. History comes alive with Bruce comfortably taking us back to and through the 18th century. Bruce, the tour guide has so much interesting information to impart and he does it so effortlessly. It feels like you are learning from a friend. Initially, I felt that 3 hours might be a bit long but it was over, all too soon.
The description of the tour should be updated - you will see a lot more than promised and be pleased that you did.

I bought a ticket worth more than $ 100 on the Gold star website. I bought a ticket for a musical in New York City, but when I received a confirmation letter, it turned out that it was New York State and Musical was in another city. As soon as I saw the error, I immediately wrote to Goldstar in support and asked to return my money and cancel the booking for the ticket. I was denied. Gold Star suggested that I just sell my ticket to someone. This was very bad news for me and after that I do not recommend anyone to use this site. Because Gold Star will never enter your position and will never help you humanly.

I purchased 4 tickets for an upcoming event about 2 weeks ago. Just this morning I noticed that I had requested the wrong date (2 day event). I'm new to Goldstar and was not sure if anything could be done, typically you have to wait 24-48hrs before getting a response. I sent an e-mail to Goldstar's customer service team and within a couple of minutes I received an e-mail stating that it would be taken care of... within 10 minutes I had an e-mail confirming the refund and one directly afterwards with a nice memo with a confirmation for the tickets on the date requested! I cannot wait until after the event - stay tuned! I have not seen customer service like this in a while - well done!
Sheils

Please do not buy tickets from this company! I purchased tickets for my mom's birthday and unfortunately they were canceled due to the coronavirus. When purchasing the ticket it specifically stated that there would be a refund if the show was cancelled. When I asked for a refund goldstar sent me an email stating that the refund was "store credit" meaning I could use the credit for another show. If that was the case then they should have specifically stated that when people are buying tickets instead they lie about providing full refunds due to cancellations in order to get your money. They have no number and all customer service is online. Please buy your tickets elsewhere.

I was a little nervous after reading some of the reviews of buying tickets on this site. So far I have done it once and I had an amazing experience. I bought a ticket for "Cabaret" at Olney Theatre for about half the price the tickets were originally selling for on the site. I didn't get to choose my seats but then again what did I expect for half price. Great show and easy ticket buying experience.

The only thing is that I didn't get the tickets mailed to me, it wasn't an option. The tickets were will-call. Otherwise no problems what so ever.

I hate my experience with goldstar. I felt cheated on!
The seats where on forth floor and they were no actual theater seats. There were horribly made bar stools back of all the rows. In addition, my friends who bought the tickets with us were seated so far way. The whole promise was to be seated with my freinds and that didn't happened. I paid a good price of $69 to be seated very far, on dinky chairs and far far away from my freinds. Horrible experience and I won't buy any tickets from Goldstar anymore.

I have used Goldstar to buy theater tickets and have always been pleased with the seats I have received. Since I am handicapped, I have emailed the Goldstar Help desk and described my physical limitations. Each time I have done this they have responded by email within a couple of hours, contacted the venue, and then notified my whether or not the venue would be able to meet my needs. The last time I did this they notified me within three hours that my needs would be accommodated by the venue. I love Goldstar!

I bought tickets to Kings Hockey on Goldstar. They promised to send the tickets in an e-mail that could be downloaded. The tickets never showed up and I sent an e-mail to them asking for help an hour before the event and they didn't get back to me until the game was almost over. I have all my e-mails and can prove that I did not receive the tickets. Proof that I went to the venue to try and pick up the tickets at will call and e-mails showing the time I contacted them and the untimely response from them, I asked them to give me the date which they said they sent the tickets and they could not tell me and they refuse to refund my money or compensate me. Will never use Goldstar again

This would have been a really nice event (Knicks, MSG) but unfortunately we arrived to the event realizing that our group was sitting nowhere near each other and in fact were in completely different sections. We followed the directions posted on the website exactly as stated to use the link provided to sit as a group. There would be absolutely no reason for us to purchase these tickets if we could not enjoy it together. As stated on the site... "Also, you have the option of letting your friends buy their own tickets and sit with you. Just send them the special URL you get when you buy your tickets and the seats they buy will be grouped with yours." this however was not the case for us. This is not my first time purchasing tickets from this site and I am highly disappointed and embarrassed by the way things turned out after I recommended their services to my party. This will be the last time I use their services.

I've used Goldstar probably a dozen times, and have been extremely satisfied with the results. I've found great venues and amazing deals consistently. The few times that I've had a question, they've answered it immediately. Recently I bought my wife a ticket to an event, but at the last minute I realized my name was on the will-call and not hers. I emailed their support service in the middle of the night, woke up to their reply telling me to just email my wife's name and they'd make the change and resend it. I emailed them back, and got a reply with the new tickets in less than 5 minutes. I recommend Goldstar to any of my friends who want to get out and do something new, and don't want to spend an arm and a leg to do it.

Charged me for 2 tickets $148 to Knott's Scarry Farm and never sent them to me never sent them to will call either. I tried calling and no one answers the phone. I wrote 3 emails and no response. I lost my money and my kids were unable to go to the event. Fraudulent Company! I reported them to the FTC.