Goldstar

What a joke, terrible people to deal with, we paid a holding deposit to hold the price of the van until we had inspected it, once inspected it wasn't what we were after and asked for a refund, well hasn't that become a nightmare. All Jacob keeps doing is offering us more vans to look at but nothing about a refund. Don't pay a cent until your 100 percent satisfied NO MATTER WHAT THEY PROMISE!. The staff are so rude to deal with, I will be going to consumer affairs

Recently I purchased two tickets to a Neal Diamond concert... I got the bill,,, but no mention of tickets I had three people working on the problem because it was to be an anniversary gift to my wife who loves Neal... About a week before the concert I received an email stating the problem had been resolved and the tickets would be coming within days,,, True to their word the tickets arrived,,,,, A few days ago we went to the concert and had a BLAST... our 12th Neal Diamond concert,,, our best,,, and all thanks to the wonderful people at Goldstar.

We went to a Goldstar event at Rooftop 93 in NYC for 4th of July - paid $16 each for entrance. They advertised "amazing view of the Brooklyn Bridge fireworks". When we arrived, there were no seats - only a handful of reserved benches. Not acceptable after we both had knee surgery. We were told we could sit on the benches until the "reservees" showed up. What kind of bar does not offer seating? One that wants to cram in more people I suppose. They have happy hour every night except 4th of July. I guess because we paid an entrance fee we were entitled to $13 well drinks. Also, they advertised "lite bites" of food with our entrance. There was no food at all - not even for sale.

Forget about the view to the fireworks. The bar faces the complete opposite direction from the fireworks. Out of the three floors that were open to guests, only two little corners had a view of the Brooklyn Bridge where the fireworks were launched - maybe enough room for about a dozen people to see. With the large building in the way, I can't imagine there was any view at all. Fortunately, we immediately ditched the place and made our way to the bridge where we were able to see the fireworks.

I've learned my lesson to stay away from events that say "ALL SALES FINAL". There is a reason they do that - because they know they are not going to deliver what they say they will.

Goldstar outsourced my purchase to TodayTix.com. They took my $ and I never got my tickets. Don't recommend

Purchased my tickets and there's $6.50 charge PER ticket! It's very tricky b/c at the end when you pay, it only SHOWS the total so you can miss it!
If i could I would give it a NEGATIVE!
I feel so scammed and cheated by this site.
Groupon CAME out WAY cheaper with LIVE chat and phone numbers to call. This is ONLY email the way of communication, what a joke!
NEVER NEVER USE THIS SITE AGAIN! I AM GOING TO DEACTIVATE MY site. My friend told me about this! NEVER again use this.
Also look at groupon and yelp first!

Purchased tickets for an event in Maryland. Received confirmation both for show and receipt of purchase at $60 discount off regular prices. Then, out of nowhere, received an email indicating that they received an email stating that the "cardholder" was concerned that the tickets purchased under "this account" was fraudulent and that they might have been subject to identity theft! Our purchase was cancelled and refunded, although we haven't seen it yet!

We are the cardholder and never sent any such email. They claim that they received the email from someone in West Texas. Won't give us the email address, won't provide any other information. Just keeps repeating that they take fraud "seriously" and act immediately when an "allegation" is made. But I never made such an allegation, never sent them an email AND my email account has NOT been compromised in any way!

They won't provide any information about how any suspicion was initiated, won't provide any information about the email address from which they were alerted and won't let us speak with a supervisor.

We suspect something going on with Goldstar themselves. They did something to screw it up and won't acknowledge that!

Looked online for tickets to a Circle Line Beast cruise; Goldstar popped up as a sponsored link and I clicked it. Called the Circle Line desk to ask if Goldstar's vouchers were legit; the agent said the vouchers were "exactly the same, except that the price may be different". The day of the cruise I called the Circle Line desk to make sure there were tickets, was told they were wide open all day, went directly there only to find out that somehow they were completely sold out for that day, which was the one day I could use the tickets. I asked for a refund and they said "sure!" However, when they saw that my vouchers were from Goldstar, they said "no, those are from an outside party so no refund". So much for being "exactly the same".

I contacted Goldstar, the outside party who had taken money, and they said they had to contact the box office. A few days later I got the "so sorry, no refund; you can gift them to somebody else."

I don't want to gift them; I want my $75 back. I was lied to. Make no mistake: tickets you buy through Goldstar are NOT the same. I should have known better... hopefully people reading this can learn from my stupid mistake in trusting this company.

Have you had to contact customer service for anything lately? You were probably met with hours on hold, a lot of "sorrys for the inconveniences" and ultimately little or no satisfaction. Not so with Goldstar! Simply put, these guys have THE BEST customer service and CSRs on the planet. Not only are there discounts great, on shows you really want to see, at top flight venues, but most times I purchase tickets they bend over backwards to contact the venues and accommodate my family members with special needs. Our aging parents are 84,93 and 99, and as you can imagine have great difficulties hearing and seeing, but they love theater and concerts. My wife and I try to get them out to shows at least once a week. Each and every time we purchase something from Goldstar their CSRs are nice, friendly, understanding, and are almost 100% successful in getting us seats where they can see and hear well. Also, because of their ages, many times we have bought tickets that we have had to cancel due to ill health, and again, with very few exceptions, Goldstar was able to credit us for the purchase, even when we had to cancel the same day. Every company should take a page from Goldstar's Customer Service Book!

I love Goldstar. Honestly, I just love them. I've been a member for going on 10 years now, and I have always had incredible experiences with them. They have the most interesting, under-the-radar events as well as pricey, big-ticket items at reduced rates, and never, ever have I had a bad seat. The discounts are typically quite substantial, and as long as you don't have to sit right in the front row, Goldstar often offers terrific bargains.

More than just interesting events and good deals, however, I have been impressed with Goldstar's service. Recently I discovered that my Outlook calendars weren't syncing between my desktop and my mobile, and I double-booked myself. I emailed Goldstar with my dilemma, and they responded well within a day. I want to say it was a few hours.

No one likes service fees, so if Goldstar has a drawback, I'd say that was it. Even still, the service fees are usually reasonable and have never been so onerous to prevent me from buying tickets.

I don't know why more people don't know about and/or use Goldstar. It's a best-kept secret for people who like to attend cultural events, eat food, watch movies, take tours, etc, etc. etc. Goldstar is for people who like to "do stuff."

I purchased bar crawl tickets for my friend and I, who was visiting Boston for the first time on Halloween. When I attempted to use the tickets at one of the establishment (Hard Rock Cafe) the guy at the door told me he works for Goldstar and have never seen a ticket like the one I had (which was print out). So I had to pay to get it. So I decided I would just contact Goldstar to rectify the problem. When I did get in contact with Goldstar they told me the tickets had to use before 9pm, which was not stated anywhere on the website when I original the purchased the tickets or on the printed tickets. If you like throwing your money away go this is the place for it. I WILL NEVER AGAIN USE THIS SITE.