Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
It arrived frozen, it arrived on time, and even though you did not give me credit for the $30
Extra shipping I paid on original order that came defrosted and unusable, these sandwiches
Were divine.
Ordering was easy. They said it was delicious and beautiful
Order was processed, contents as described, arrived promptly. What else can one ask?
Second time purchashing the product. Also, there was an issue with it and customer service was amazing in helping resolve it.
What we ordered was good. But the prices are outrageous.
Easy to order. The quality of the thin and thick crust pizzas were very good. Sometimes you lose taste when frozen. Very good.
I ordered latkes in plenty of time for an event they were having. I got a notice saying they shipped, I waited for the arrival, which didn't happen and then the tracking said error. So I emailed. The next day (Friday) they got back. Offered to overnight the package on Monday so it would get there on Tuesday. My party was on Tuesday so I said that would work. Never got a response. I called twice and emailed three times. On Wednesday, they emailed and said they would overnight it for Thursday. I was very frustrated and said I no longer wanted the item. And then they mocked me. And sent the order anyway. Total nightmare and i'll NEVER use them again.
I have ordered these in the past and was happy to do so again. I have a family member that really likes Mary of Puddin Hill's fruitcakes.
Got to get a local favorite in a different location
Customer service was great,,, prompt. I was a bit puzzled by pictures of cakes. N prices. It changed within a few weeks. But all in all. I will order again. Mrs oakes
Consistent and constant communication about a delivery that was running late. Great quality products that are "Goldbelly-vouched for"
Paid extra for a specific delivery date so food would not have to be put in the freezer upon delivery. Order would of been free shipping if I did not select the date. Specified Friday delivery and it showed up on the Monday before. Sat outside all day as I was not expecting or ready for the delivery. Did not receive any notification it was shipping early. Requested a refund of $25 shipping charge and was offered a $15 coupon for my next order that was only good for a month. Terrible customer support. Will not order from them again.
Easy to order and was delivered very fast. My brother was delighted. He said it was kept very cold or frozen during the deliver. He was very happy with his coney kit from Detroit.
It's so easy to find foods, create orders, choose a date, and the food is always amazing.
Those cookies are a special treat!
They arrived quickly and well packed.
That I can get food from the other side of the country!
We ordered Elles Belles cookies and they are the best cookies on earth! Our order was on time. It is easy to order too.
Very fast shipping & free. It was a gift for a friend & they said the cookies were delicious. I'm very pleased & will definitely order again. Thank you Carlo's bakery!
The cheese cake is phenominal -- we love sharing it with friends and supporting the monastery.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members