Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
Having the ability to order foods that you've either had before & realllllly enjoyed, ya know... foods that evoke great memories... OR trying something new that just looks so good, like you can almost smell the amazing aromas through your phone... Is such an awesome treat! I don't have to travel hundreds of miles to eat something that brings me back to another time in my life... You'd be nuts not to try it out... honestly, it's great for a fun gift or just because!
Absolutely Delicious! The best apple pie on the planet ( in my opinion) just delicious perfect every time!
Such a perfect gift. And so great to have at home for a quick dinner. I am a fan for life!
Lobster tartless were on their sides, upside down, filling in pieces, and right side up.
Other deliveries were fine.
Everything was delivered fresh and packaged perfectly. I love that I can send and receive our favorite food from around the country. It was fun sending my daughter a taste of home for the holidays.
What a fantastic service. I've always wanted to try real Chicago deep dish and it was great! A friend of mine who's been to the actual Gino's East said it was almost as good as getting one at the restaurant. So cool to be able to mail order this. I've probably told about 30 people about how great your service is.
Customer service was very friendly even when Edwardos told them they were sold out of sausage pizza.
My orders came on the dates. 1 of my orders came completely frozen but a separate order did not. I am always worried about food being spoiled.
Tracking the shipment was very easy. Also Goldbelly emails were great just keeping us informed. This is a great way to get food from our home state but unfortunately we won't be able to order as often as we would like due to cost.
Love being able to order from some of my favorite restaurants.
Absolutely loved all the available restaurants - so many wonderful choices!
For starters, our cake never showed up. I emailed, called, emailed again, tried commenting on FaceBook page, they deleted my comments. It has been 4 days since the delivery date and still, NO CAKE. The party is tonight. I'll have to go buy one at the store now. This is unforgivable. I will continue to call this company out on as many sites as I can so people will not get taken like we did. There is enough stress at this time of year, I certainly don't need this fiasco. Shame on them!
Access to a variety of products; impressive packaging. Keep it up!
It was gifted to my kids and they said it looked like good quality and super easy to heat up.
Packaging protected the cookies very well. And I love hat you use the packing that is made from cornstarch and dissolves in water!
Delivered on time and the info was given to the recipient so they could watch for it.
Kind of expensive shipping - from Texas to Mississippi - for a 1-1/2 lb fruitcake.
Easy to order amazing foods from famous locations. I rarely would rate anything a 10 but I've already recommended Goldbelly to several people.
Great customer service. Shipping speed was accurately represented in the estimates.
Great tastes from home... thanks! We will be ordering again soon!
The pizzas were very good. The tomato sauce had a great flavor and the meatballs were awesome.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members