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GoldbellyReviews 25,798

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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The taste was great and shipping
December 25, 2019

The taste was great and shipping packaging ensured it was fresh

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It was easy to order and my gift got
December 25, 2019

It was easy to order and my gift got there early thank you!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Taste, it's always consistently
December 25, 2019

Taste, it's always consistently delicious and reliable shipping!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The Christmas Piecaken was a hit
December 25, 2019

The Christmas Piecaken was a hit. One woman who had a piece later said that she could now die happy.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Great service and professional packaging. Will definitely order again!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Food was great no damage to food in
December 25, 2019

Food was great no damage to food in shipping and on time

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Fast, fresh, and reasonable
December 25, 2019

Fast, fresh, and reasonable. The crab cakes were the best I've ever tasted

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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That was the best coconut pie that I've
December 25, 2019

That was the best coconut pie that I've ever had! It was delivered when it was supposed to be, and packed superbly! They didn't skimp on the toasted coconut either!

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Arrived on time and didn't have to pay
December 25, 2019

Arrived on time and didn't have to pay an exorbitant shipping charge!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Ran into an issue with UPS and ended up being 3 days late. I emailed Goldbelly support and they immediately fixed the issue and resent a brand new batch of bagels and cream cheese. Excellent customer service. Bagels were delish

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Amazing to have a little piece of my
December 25, 2019

Amazing to have a little piece of my hometown bake goods at the holidays

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The macaroons arrived fresh and in perfect condition. Couldn't have been easier and I am planning on using Goldbelly again.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The recipient of my gift thought the cookies were delicious.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Disappointing
December 28, 2019

Disappointing. The photo made it look much taller/bigger. Center filling (cheesecake) had a weird flavor and texture. A novelty but I would order again for the price.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Quick and easy ordering and just enough communication without an overload of emails. Arrived perfectly and tasted delicious!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Everything
December 25, 2019

Everything... ease of ordering, tracking and on time delivery.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Was able to get something I like that isn't available locally.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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My order arrived as promised and was perfectly packed.

Date of experience: December 25, 2019
Florida
2 reviews
0 helpful votes
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Unicorn Poop Cupcakes
December 28, 2019

Though visually appealing, the decoration on top is not edible and in the opinion of this family, therefore not safe for child consumption.

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Fresh and my children enjoyed the food! It's a good bet! We will use again.

Date of experience: December 25, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States