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GoldbellyReviews 25,798

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
128
value
122
shipping
125
quality
111
This company responds to reviews on average within 66 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Great dessert and so easy to get
December 25, 2019

Great dessert and so easy to get. Arrived exactly on time.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Arrived on time, good storage/prep
December 25, 2019

Arrived on time, good storage/prep directions, very tasty!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Shipment was prompt and delivered at 11am the next day. More than enough lobster for sure! Good price for what you get.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It looked exactly like the picture! It was delivered on time and was fantastic.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Nothing! Some food did not arrive on time. When it did it was soggy and not edible. Some is still not here. I had to go to the grocery store and plan a new menu for Christmas Eve when I had to serve 13 people. Very disappointed and will want to work on a credit of some kind with you. The nachos and the ham were good.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Amazing food selection, flexible
December 25, 2019

Amazing food selection, flexible shipping options, and satisfaction follow ups!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Easy to order
December 25, 2019

Easy to order. Efficient, friendly, and super quick response to correct my ordering errors. Delicious product. Item arrived on December 19th when the expected date of arrival was the 24th.

Date of experience: December 25, 2019
Virginia
3 reviews
0 helpful votes
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Taste like homemade
December 25, 2019

Taste like homemade... with PLENTY of sauce. We started our Christmas Day with these great sticky buns!

Date of experience: December 25, 2019
Virginia
2 reviews
0 helpful votes
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Unique and high quality treats that
December 25, 2019

Unique and high quality treats that would not have otherwise been able to access!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Was really surprised how fresh the cake was. Delicious and moist. Everyone loved that cake.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Timing an this was my second year
December 25, 2019

Timing an this was my second year ordering, love it

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Delivered as promisedTasted fresh and
December 25, 2019

Delivered as promised
Tasted fresh and delicious
Lox of very good quality
White fish salad excellent

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Wish it came in 4 smaller or 2 smaller tubs vs 1 big 4lb tub. Otherwise all was good.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The taste was amazing and the packaging was such that the cake arrived in perfect condition. It would not have looked any better had I picked it up at a local bakery.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Everything
December 25, 2019

Everything. They loved it. Fresh, fine quality, presentation. Excellent!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Item arrived well packaged and as promised for delivery date.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Very positive experience with delivery
December 25, 2019

Very positive experience with delivery. We love Eilenbergers and are a repeat customer. BEST pecan cakes ever!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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It arrived to days late and was warm
December 28, 2019

It arrived to days late and was warm. Not what i expected! 1 out of 2 so far

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Fast, fresh and delicious! I'll definitely try some other options and restaurants. I can't wait to get to mardi gras!

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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The food is great but both deliveries
December 28, 2019

The food is great but both deliveries were not on time

Date of experience: December 25, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States