Goggles4uReviews 183

How in the hell do you create the lense prescription upside-down and not think someone would notice...other than being a sketchy $#*! outfit!
Enjoy my hard earned money. Lesson learned.

I had purchased from them in the past without any issues. Fast forward 3 years and all 3 glasses I purchased were bad - my optometrist confirmed this. I contacted them and after going back and forth for weeks I ordered higher end polycarbonate lenses and better frames. Once again I was disappointed and cannot use them. I now have 6 pairs to donate. Don't waste your money.

I'm in the process of getting my item. Goggles 4u says it's part of a shipment being shipped from overseas. What? China? C'mon, I didn't sign up for this. When all is said an done, my purchase could take 4weeks to get to me. Ridiculous, never again... Tom

Copy of communication with the seller:

Steve
There is a very serious design flaw with your product.
I ordered expensive prescription glasses with every added cost option.
They remained in the case YOU sent them to me in, as backup.
On Friday I needed then, took them out of the box and put them on.
They were unusable.

The coating cross-polymerized with the plasticizer used in the foam of the box you sent them to me in and crinkled.

These expensive glasses are thus rendered unusable.

I want a replacement.

Calling yielded zero results.

I am an Engineer in the medical device industry, it is very obvious what has happened here. It is not the first time plasticizers have migrated...all yo need to do is replace the glasses. Had I made the same error in my work, imprisonment and impoverishment would be likely.

I have purchased six pairs of glasses from this company and can only wear one pair as the rest of them are sub standard and not fit for purpose. When ever I have complained they have ended up sending me a replacement pair which turn out to be useless. The quality of the lenses is very questionable. I have recently asked for a refund for the last pair I purchased but they are now ignoring my emails and don't want to know! I am completely done with this company and won't every use them again.

The last time I placed an order for glasses, the both rx's was made wrong. I called and was told I would get a credit for 2 glasses the next time I placed an order.( with no exp. Date) When I decided to order my glasses, I was told I already received my credit. I Did Not. I spoke to a supervisor and was told there is nothing on file as of today. He didn't even care that I was going to leave this negative feedback. Beware. If you have a problem with the order, your out of luck and money. It's terrible!

When I first started shopping on goggles 4 you website probably 3 years ago the selection and quality of their glasses was very good for the prices. This past year and a half I have ordered some glasses and they broke within 3 months. I am a person who is not hard on glasses either.
Lately all of the glasses are made very cheap and they all look basically the same. Men's anyway.
Then they have these goofy models on TV making weird faces in order to promote their product. They're actually quite funny.
A few weeks ago I went to Baltimore MD to a flea market and purchased two pairs of frames. They were $5 for each pair. I went to my optometrist four lenses and the
Optometrist assistant couldn't believe that I only paid five bucks for them and she said they were the sturdiest most fashionable frames she had ever seen.
With that said I would rather purchase my frames from now on at a flea market over goggles for U. That again, is because of the poor quality and limited styles.

The frames can be hit or miss, but over all I have been super happy with my 8 or 9 orders. Glasses that would cost $80.00 or more from Zenni are $40.00. The one issue I did have was taken care of, they issued a credit for equal value so I could order something else. Shipping transit times are a little long, but that's because I pay the minimum shipping. If you need them quicker, pay a little extra.

Customer service stinks. No one returns emails can't get a hold of anybody on the phone. I have no clue if I got ripped off or what the deal is. If I could give a negative star I would so far.

Terrible glasses the nose pieces were hard and sharp on 2 pairs if glasses and bent the wrong way and cut your face. We asked for new softer ones and the said they dont have any. My husband cant read properly with his progressive lens and the doctor said he doesnt think they are progressive at all. Garbage glasses

Paid in full but was Shipped only part of my order. Told me rest of the order was out of stock. Never received the complete order. Now the want me to send a prescription. For READING GLASSES!

Goggles4U is a SCAM Awful company DO NOT WASTE YOUR MONEY. Order never got delivered and you can only chat with a rep (NO PHONE NUMBER). Still no glasses and they kept my money! Chinese Company, they blamed customs and post office. Awful customer service chat

I have purchased there before and were okay with the results. But I just received a new order. It was a replacement for an order I received that was VERY LOW QUALITY! The frames were so wobbly that they wouldn't stay on my face. The replacement glasses were so small that they didn't fit. They were supposed to be XL. I contacted Darrly on the chat feature and basically was told "to bad". Remember, if you order from them to expect very low quality and the sizes are based on a Chinese face.

After submitting a review I heard back from Goggles4u.com saying item was in transit I traced the item and it still says label is sitting in California like it said since the 27 of Sept. No change I leave Thursday for a trip I needed the items for a trip how much you want to bet I will not get them

I was very happy with the glasses and service until this year. I feel the Ads are deceptive and misleading. I have to say goodbye. I won't order again. How can a company completely change over three/ four years?

It Took forever. After 1 monthThey sent a tracking number from usps. But the tracking stays on the web site for another 3 weeks I never got it. Scam

I won't be buying from them again they say hassle free return bunch of crap. They don't offer a prepaid shipping label to return nothing in the policy says I have to pay to return the lenses are defective and I just want to send them back and get a refund most online glasses places give you a prepaid return label. Very unhappy

Used to be a really good company. I don't know what happened to make them get so bad. Ordered glasses 6 weeks ago and needed them for an occasion and 6 weeks later still no glasses

Had my glasses since April 23, by September 23 the arm just fell off. I contacted their support chat to be told they only give a 15 day warranty. Not great after sales at all. Save your money and use another company.