GNC

Way too over helpful! How come every time I go in to a GNC I feel like it is a car sale? I cant even get to the register without being hailed at the door with a jacked up "Hi, can I help you!" It is annoying that I have to talk to anyone before I am ready to ask question or inquire about a product that I may like to keep personal. GNC you really need to pull your staff back a bit if you want me to return to any of your stores. Not everybody wants to be greeted.

I only shop on the gnc website during a sale, and for Black Friday they had 40% off the entire site so I purchased a box of quest nutrition bars which rarely go on sale. When checking out you have the option of using shoprunner, which I have an account with, so my order came within two business days much like amazon prime. I have never had a problem with my online orders and I know that if I did I can always return it thanks to GNC's great return policy. Overall, the site is easy to navigate, offers the shoprunner service, and has great prices if you have a gold card. GNC is the best place to get supplements and vitamins.

I have contacted customer service twice regarding my Lean Shake 25 order that was not in a box when delivered. My last call was in the afternoon on 03/26/2021. The customer service representative didn't offer a satisfactory resolution; therefore, I asked to speak with a supervisor. The representative told me the supervisor's response would be the same as his. I told him I still wanted to speak with a supervisor. He placed me on hold for about 5 minutes then returned to the call and told me he was still working on getting a supervisor. He then asked if it would be okay if he placed me on hold for two minutes; I said yes. Once he returned to the call the third time he asked the previous question again, and I said yes, but the representative never returned to the call. I was on hold for 40 minutes before I disconnected the call. At this point it was obvious the representative never intended for me to speak with a supervisor. This is unprofessional and shameful.

GNC has a horrible product return policy. I regularly purchased a workout booster product from GNC for several years. Last purchase, the store employee told me there was a promotion and I could buy two and get a third can free. Awesome I thought! When i opened the third can - the product was bad. It had gone hard and couldn't be used without a chipping hammer. But I was bringing it back more than 30 days from the purchase date. REALLY!? What was i supposed to do. - Well no more GNC products for me or any of my friends!

So I recently visited Waterville GNC, their manager, Alonso miss you. Has probably the most voluptuous under luggage I have ever seen. His weight pills couldn't kill the amount girth protruding from his American eagle undies. When i walk in to him wearing grey sweatpants, it's almost like he's implanted a child inside me. I sincerely recommend visiting this establishment in order to fulfill your destiny whos and body wise, as well as in terms of having a baby with this man.

- courteau

I bought 6 grapeseeds and 5 of them were already expired. Talked to their customer services and sent the picture of bottles, but they refused to refund. This was my very first order and really disappointed.

I typed in my correct address, then paid with PayPal and it changed to incorrect address while still on PayPal I clicked "change" next to address and it said I had to do from GNC website, so I clicked "save and continue" and the next thing I know the order placed. And I contacted GNC to cancel it, and then it shipped. Every time I order from GNC there's always stuff like this that happens. So now it's out for delivery and I can't do anything.

Worst company to do online orders with unless you can do in store pick up, which their stores never have the products I want and so I can't choose pick up.

I contacted them right away to cancel my order. There's no cancel order option in my email after placing the order. How is GNC still in business, operating like this. Still haven't heard from anyone useful "oh I'll send this email to so and so, respond to this email with anything else".

Don't bother ordering from them. Last year (when I didn't pay with PayPal, my drinks arrived all smashed and leaking. Before that it had been a couple years since ordering from GNC. Seriously do not order from them. Too short staffed and can't even have a proper online ordering system in 2023!

Ready to give a 1 star. Placed an order over a week ago. Still havn't received. Checked on my account- for status of order and it says "Estimated Delivery Date: Not Currently Available" Shows order hasn't even shipped yet. Ready to dispute my credit card. Don't order online.

I am a constant customer of GNC and have since ordered similar products since the pandemic. I traditionally have received the products within a week or no more than 7 days. I have ordered two items that were placed on August 4th and sent out for shipment. It was updated multiple times over the past week and half that it was changing from one carrier to another, that it would be delivered on last week, and finally I get a notification it is coming today via USPS another carrier. It has been an extreme wait for the products and I will never order from GNC again online if this is what is expected. I have spoken to multiple reps and they have additionally shared that this is not a standard shipping issue and shouldn't have happened, but there is no recourse. I have needed these products and haven't received them. I'm totally dissatisfied with shipping and even the customer service because I'm told there is nothing that can be done.

I haven't received my items. I have a front door camera. I already checked it and see no one delivered. I contacted GNC customer service and they ignore me. They told me that someone stole my items and they don't have responsibility for that.

I subscribed to a service from GNC and due to covid my first package never arrived. A kind letter staying problems due to the virus would keep me from receiving my package but the next was sure to come.The first box had powder all inside from a damaged package but the box was undamaged. It was sent that way. Now it's time for renewal and I got hosed. I never got what I paid for and now they want more money. I received SOME of what I paid for but that is unacceptable to me. Now on my last box I got a letter inside stating I would get money off if I bought something. A coupon for another purchase is not what was offered. I have had issues over the years but this is the last time I'll allow them to do this. I am tired of companies getting away with lying and stealing from me.

When you spend money do you like for your order to be late? Would you like to not get a refund for shipping? How about when then order doesn't arrive customer service cannot reship the order. While at the same time you are ordering it yourself. If you like these options then order away at gnc. The give 0 percent percent of the time. When you call your the hassle.

There is no way to unsubscribe from their emails, and no way to terminate an account. I have tried everything. The unsubscribe link goes to a dead end page that has NO submit button. It cannot be submitted.
Their chat robot will not allow unsubscribing or closing account.
If you give them a valid email, you are trapped. I have changed my email address to a fictional account and their lame system accepted the change. MAYBE that will prevent my inbox from being cluttered with their offers every day. If not... I don't what to do. They are not available online except during hours when I am working from a secure site and cannot contact them. BEWARE!
They need a call from the FBI. These are illegal practices.

Ordered 2 products online 8.1, showed in stock. GNC canceled order same day due to not knowing when back in stock. Asked why they let me order, was told going thru transition and site was not updated. Then found out they are bankrupt. They never notified Paypal of cancellation. On the phone for many days, they insisted they did, Paypal said not. Took 30 days, then Paypal released the hold. Been a customer since the 80's. I'm done. Would give them zero if I could. They should have left things alone. It wasn't broken and didn't need to be fixed. They do not take care of their employees either. Talked in length to a store associate and was horrified. The company is very greedy.

Not so satisfied tonight. I signed up for the 15% off deal on their website. I had to give them a lot of personal info to do so. I then get the email with a banner and link to get my 15% off. No coupon code. When I clicked through to the site there was no mention of the 15% off and I could not get my 15% discount. Either something is not working technically or its a bait and switch and now they have my info. No 15% off as promised so I did not make the purchase and will try and go somewhere locally.

Wow! I should have read the reviews before I wasted money buying from GNC. It's been over two weeks since I ordered from them and still I have not received my product. NEVER EVER AGAIN. Initially I searched on Amazon but could not find this product, which is why I went to GNC. Big Mistake. Wow. Just wow!