I placed an order for Urban Decay along with other products 2 weeks ago and I received it after 6 days. But that wasn't the amazing thing. After I had finalized the order, the summary came up and I realized there was $27 on top of what I had intended to pay. It was my mistake, I had ordered for a wrong type, not what I needed. When I contacted their customer service to cancel the order, they were understanding enough to do so and placed I was able to make a correct order. I was saved from extra costs and I was happy with that human touch.
Hello! I'm just here to let you know that if you're looking to buy from or sell to Glambot, DON'T! Upon having personal experience with Glambot and having them sponsor me - I can tell you honestly this place is BAD. All of the good reviews are fake or paid, which I think is just disgusting. Here's my complete HONEST review and experience.
http://emberxtelle.blogspot.com/2017/04/SCAMBOT.html
I LOVE Glambot, Sometimes I place 5-6 orders per week and the items have always been amazing. My pet peeve is that their CS is pretty much inexistant. I received a shattered palette so I've sent them emails, DMs, commented on their IG post with no response. I would still use Glambot but next time I'll make sure to use Paypal to checkout. I understand that they're a small business and they might be short staffed but please if you read this work on that. CS is one of the most important aspect of online shopping.
Glambot Thieves!
Some invitations have not reached me in a few months, I write to them a lot and they just do not respond, be careful do not be tempted!
Guess I am just another victim of this scam. Sounded so good. I should have known better. They have had a box of make-up from me for a month now. I have repeatedly tried to make contact. I get the runaround. And I no longer beleive I am going to get paid for my items. I am going to chalk it up to a lesson learned. Could have been worse.
I sent a box to Glambot in June of 2020. It is now June 2021, and after dozens of emails sent to their customer service, I have received no response about the whereabouts of my package and products. I know I sent the items correctly, the same as I had done twice before, successfully. This time I sent double the amount of products, took the time to VERY carefully pack them per glambot instructions and expected to get an offer within 6 weeks. A year later, the only response I was given was a generic email with a shipment tracking number that had ZERO information attached to it. They have literally ignored all my inquiries and never gave me any reason as to why or where the massive box of high end makeup I sent just disappeared. I hope this I a one time occurrence, but it looks like they have a good system of hiding from customers like myself. BOOOO GLAMBOT! They take advantage of their sellers and buyers!
I bought iT Super cream from this store and it is doing a great job to my skin. The moisturizing agent is for real. And the price offers are absolutely incredible for such a great product. I recommend
I was going to buy from your company but, all the reviews I read are super negative and yor scamming people out of money and very extreme late shipppng. Not mention very expired experation dates. Not worth a headache for me, ill pay full price. Cant risk catching something. Get some sufficient customer service... Glambot.
I ordered for Bobbi Brown Nourishing Lip Color Citrus from Glambot 2 months ago. The price was really unbelievable. My husband says it makes me look more cute.
My appreciation to you guys
Hi Veronica! Bobbi Brown is a classic makeup brand. I do think that may be a discontinued color- so great find there. Glad that your hubby noticed and made that compliment. Although he should be passing compliments on a daily basis!
Thanks for the offer in Glambot vault, my second order was a bit big, for NARS, Urban Decay, LORAC, and Anastasia. The package was in good shape but delivery was a bit late this time.
I'm sure you can do better next time.
And thank you for my Glitter Shimmer
Hi Genifer! So amazing that you were able to participate in our legendary Glambot Vault! It only happens a few times a year, so it's definitely not a shopping event to be missed. Those are some great brands that you were able to snag. Probably at a great price too! We will definitely do better next time around. See ya soon!
These guys are really nice like their products. You get exactly what you ordered for just in time. There is a time they delivered behind schedule but they gave an understandable explanation.
Hi Karen! Thanks for your comment. Contributions like yours really help others get an idea of how Glambot works to provide our customers the best glam for their buck! We try out very best to get orders out to customers in an expedited manner but sometimes we do fall out of our deliver window because of our localized small team and massive popularity of a sale. Again, thanks for being awesome! Xoox
I wouldn't recommend Glambot (buying or selling) to ANYONE - not even my worst enemy.
First of all - it's not 100% safe, as stated on their website. How can they even commit to 100% safe is beyond me. Second of all, their customer service is practically non-existent. An error occurred with PayPal and my order was automatically canceled when the site did not register completed payment. So, even though I paid for the products, and GLAMBOT received my payment, they are not going to send those products to me. I've been waiting for a refund for weeks now (it literally takes a few minutes to process a refund through paypal). They don't answer my emails. They didn't even bother to provide an answer to my paypal dispute.
COMPLETE SCAM and horrible disregard to their buyers and sellers.
These are total scammers, I sent closed eyeshadow pallets I received as gifts that didn't have use for and they rejected them and asked me for $17 to return to me, total scammers don't deal with them at all, they should be reported for theft not Judy scamming...
What A CROCK! I spent the time wrapping all of my items and sent them a meticulously clean order with a complete inventory and it was worth at LEAST $5,000 new, so I'm sure expecting an offer of around $400 since the resale of some of my items would be HIGH. They offered me $77. $77! They can jump off a cliff for $77! Then they made me pay to ship my items back and the box had a HUGE rip in the side and half of my makeup is GONE! I wrapped my box inside another box when I sent it to them... I am so mad I am going to go to their warehouse and yell at them IN PERSON! $#*!S! Don't sell to these people!
I've bought several makeup bundles from Glambot but I had an issue with my recent order and requested for cancellation. My refund came through although the response was really slow.
Hi Samantha! That is so cool that you got several makeup bundles! So sorry about the slow response (small team here). Glad you got your refund!
I have thought about buying from here but haven't because their prices for used makeup is more than what Sephora and other places sell it for. I don't think so. Not today Satan.
I have used Glambot services over the last few years, however, I will not be using them ever again. In the past, I would receive offers averaging $135.00. This time, I sent them 88 eligible, high end items (Tom Ford, Chanel, Dior, Makeup Forever, and many more accepted brands). These were barely used items with a substantial amount of product remaining ( I have a tendency to use items once, maybe twice before deciding they are not right for me). I was offered $58. Really? 88 full sized items and they offer $58? According to their website estimator, I should have received much more. I have never sent them this large quantity and high quality products before yet always received a fair offer for those. What has happened to this company? Their offer was laughable and insulting to say the least. That breaks down to LESS THAN $1 per item... Needless to say, don't waste your time. Make your money on FB Marketplace, instead. Glambot has just lost one of their Best "sources" of product that make them $$. I will NEVER do business with this company again and strongly recommend you don't as well.
Hi Karen,
Thanks for the feedback. Our Sell Team considers several factors when pricing offers. These include, but are not limited to brand, retail price, condition, level of use and current market demand. We apologize for the experience you had and hope to exceed expectations the next time you sell to us.
DO NOT send your makeup to glambot. It is a complete scam. I sent in a box of makeup, 40 items + almost 2 months ago and haven't heard a word back from them. Oh, and they claim free shipping, wrong I paid $35 shipping to get it too them. I repeat DO NOT USE GLAMBOT.
I love their makeup selection. I have tried a few expensive ones from other stores which do not necessarily do good job on skin. Glambot offers value for money
I have been pleased every time I've ordered from them.
This store will always have pretty a good variety of products and discounts to choose from.
Thank you
Hi Ronna! Aww, that's so sweet of you. Glad to hear you are a part of our tight knit community. It means a lot of hear your positive feedback. As always, we will continue to try our very best to provide you the best deals on makeup!
Overview
Glambot has a rating of 1.7 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glambot most frequently mention high end, customer service and urban decay. Glambot ranks 739th among Beauty Products sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Georgina! Thanks for the kind and candid review. IT is a brand that we sell- it's definitely popular and known for it's "fix it" items. If you have issues with blemishes, color differences, etc. this is a brand worth exploring. Because we sell items at a steep discount from retail, Glambot is a great way to try brands and items that you dno't want to pay full dollar on!