Gilt

I ordered two decorative pillows in early April. Still waiting for them, and the expected arrival is one month after the order date. There are no real tracking numbers once the order is supposedly shipped. They provide a tracking number and say it is a USPS shipment, but the number provided is actually a number from the undisclosed third party supplier. So there is no way to track when a package delivery may come.
They make the prices look good, but in actuality, if you do some research the pricing is the same on most items that you can find elsewhere as a normal daily price, such as Amazon or Bed Bath and Beyond.
Almost everything is a final sale item, so buyer be ware. I told them I no longer needed the pillows I ordered and they basically said too bad, they already shipped and someday within the next two weeks you will have them. They said a two week delivery window estimate is the best they can do.

This is the first time I shop with GILT. But it is the worst shopping experience in my while shopping life: C.

I spend about whole afternoon (about 4 hours) to compare and shop. Totally 33 items I bought. It shows confirmed information and send me the items will be ship on 10 days after. But when I wait for 10 days it shows my order is cancelled. (all my bank information billing shipping address are correct)

I contacted with the customer service, she told me she have no idea why my order is cancelled, all she can do is to submit a ticket to lose prevention team to make sure next time purchase won't be cancelled.

I never see a seller's attitude like this. Wasting my time!

I placed an order for a pair of shoes and got cancelled for no reason. I sent an email to customer service but no reply. I chat with online customer service who told me email is the only way for international orders and it takes 3 days to reply. After they cancelled my order, the price for the shoes went up 50%. This is very awkward and unprofessional. Will never shop on Gilt again.

A website that sells handbags and accessories is called Gilt Handbag Shops Online. Because there are so many different brands, styles, and colours to pick from, I think this website is fantastic. Their goods are of excellent quality as well. I especially adore the sophisticated and lovely design of their bags.

Anybody who enjoys handbags should, in my opinion, visit this website because it is the ideal location to shop for new ones.

I wanted to give a review because there are so maybe negative ones on here because of that I was very hesitant! I decided to go ahead. I places my order for a pair of Valentino shoes which I might add I got for an amazing deal! I ordered sat and used rush shipping my order shipped out Monday at noon and I just received today tues as expected! The shoes are gorgeous and i am so happy I went ahead with my order! I have 4 stars bc there was really no protection around the shoe box inside but they were perfectly fine. I also had to wait 20 min for a rep to answer my call but once she did she was very helpful! I am so happy and will definitely use guilt again! ;)

Sandals broke after a few wears and come to find out, the Valentino logo was made of plastic. I confirmed with Valentino in NY -- these were NOT authentic and they urged me to stop buying from GILT.

Such a disgrace. Will never shop with this brand again.

I am not new to the site. But their terms are horrible. I understand "non- returnable policy" and comply with it, but when the item has been returned (most of the times) for credit you have to wait and wait till this credit will show up (forget credit, the arrival of return!) in your account. This is ongoing problem with their site when they hold your money hostage and there is no purchase basically made. Terrible business. I keep forgetting how bad they are buy from them, not any more.

They hav a good deal for designer stuff which is amazing. I also got a cool pair of Prism sunglasses from them before. Always wanna buy from them again but since you cant return anything to them, that has stopped me from buying dresses and shoes.
Also for the size guide, it is very vague, esp for designer dresses and shoes, they need to be more specific. For example, house of harlow shoes tend to be bigger, they did not say that in the page, yet I found other websites stating that out clearly.

I am another victim of the tmobile tuesday gilt.com rip off.

They are lousy! Lock you out! I spent real money in addition to the gift card my family was given.

I guess they limit 1 per order so they can make more money off of people and their insane shipping rate of $7.95 for a pair of socks.

I used gift cards and also paid some with my credit card... they charged my card yet did not send me any emails! I have contacted my bank, credit card company and Better Business Bureau regarding their awful handling of this. I am lucky to have a good credit card company that sided with me and is looking into this matter.

My friends love this site because of the deals. Beware, they will spam you on a daily basis, but the email newsletters do contain some great stuff. Each sale only lasts for 36 hours and they are really serious about that time limit, so if you want something, you have to buy it pretty much exactly when you get the email. The good deals sell out fast too... and sometimes I wonder if the deals are too good to be true because when I try to order something, it often says the deal has already sold out.

The $25 dollar referral fee to get your friends to join is how I think this website spread so fast, I got 8 friends to join and then got a free purse :)

I purchase these shoes in June 2023, only worn them once when I realized the weldts on both side of the shoe. I reached out to Gilt for them to advise because it have been more than 30 days it's nothing they can do. These shoes are not only irregular but poorly made as if they are knock off (which they states they don't sell). I will be reaching out to corporate (Stellar Mccartney) to see if these are authentic, if not... I will be obtaining a lawyer for deceptive sells on Gilt part...