I wanted to give a review because there are so maybe negative ones on here because of that I was very hesitant! I decided to go ahead. I places my order for a pair of Valentino shoes which I might add I got for an amazing deal! I ordered sat and used rush shipping my order shipped out Monday at noon and I just received today tues as expected! The shoes are gorgeous and i am so happy I went ahead with my order! I have 4 stars bc there was really no protection around the shoe box inside but they were perfectly fine. I also had to wait 20 min for a rep to answer my call but once she did she was very helpful! I am so happy and will definitely use guilt again! ;)