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GiftsnIdeas has a rating of 1.7 stars from 457 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsnIdeas most frequently mention customer service, live chat and credit card. GiftsnIdeas ranks 274th among Flower Delivery sites.
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I emailed I had such a hassle trying to order that I asked for it to be cancelled. A week later there was a charge from them. But nothing was delivered! I am still trying to get a refund. They are trying to tell me that it was delivered! SHOCKING EXPERINCE! DO NOT USE!
Ordered a gift for my friend birthday. I faced diffiuclty while making the payment through card, even though i used international cards. They are asking to send me ID proof, credit card scan copy. Delivery time is slow, For cake, small teddy, bokeh which costs around 900INR, they charged 2100, what the*
They charged me twice for same order.
After a week of placing order, they came back saying they don't have chocolates I ordered and will replace with some cheap chocolates.
Cancelled the order and refund was not processed for more than a month, contacting customer support is a pain in the $#*!
I ordered a gift for my friend and they dint deliver it on the day requested. When I asked in the customer service, they were not able to answer any of my questions. After that they refuse to cancel the order and give a refund.
DO NOT ORDER FROM THIS SITE.
I ordered a luxury chocolate box and guess what, I got a cadbury milk tray instead, which costs 4x less than the advertised price. No response from customer service.
THIS IS A SCAM. WATCH OUT.
NEVER EVER SEND ANY GIFT FROM THIS SITE. It's A WORST SITE TO ORDER ANY GIFT. NEVER DELIVER ON TIME, SUPPORT IS POOR AND THEY ALSO LIE ABOUT DELIVERY.
I ordered a cake for my son who is studying in the U.S. He received his cake on the date that I requested. No problem encountered. I only read the reviews after placing the order which made me worried a bit that my order might not be handled properly. Luckily for me everything went smoothly. Thanks...
Thahir, Malaysia
I ordered this basket with swiss chocolates, Toblerone and kisses along with fresh fruits. But the basket delivered contained local chocolates and none of those mentioned. Fruits were less than one fourth of promised in quantity and were mostly rotten.
Absurd amount of money? Check
Delivery not even made and gave the wrong address? Check
Never gonna use them again? Check
Wanted more money for "extra shipping"even though they said free shipping? Check.
Today i checked my emails. It said that one of my orders was delivered. I asked the reciptent and they denied getting anything.
Ordered a chocolate basket but they delivered different contents. Cost 160 aud but the item they delivered didnt even cost 1000 pesos, complained to customer service they only offerred 20% discount for 3 orders more as if I will order from them again. So if you want the value of your money do not order from this site.
DO NOT USE THIS WEBSITE! Complete and utter scam. Very expensive, did not deliver on time, did not send what I ordered. Paid $100 for a chocolate gift basket, they ended up delivering some random asian cheap choclates not even worth 10$. I kept calling them plenty of times and also exchanged many emails, but they are not responding properly, the customer care sucks, it is so mentally disturbing and very embarrassing. DO NOT USE THIS WEBSITE... someone needs to file a case against them to FBI... so that no one gets victimised by them in future.
I ordered for a cake for my friend and he recieved a stale cake.
When I asked giftsnidea to make corrections and do something to make my friend's day special, they were least bothered.
After many followups they decided to refund the money with fake information that money would be credited in 2-4 days. I made the order on 28th May and till dates I am waiting for my refund...
I highly recommend. Please not spoil you loved ones day. By sending gifts from this site...
Highly dissatified..
DO NOT USE THIS WEBSITE! Complete and utter scam. Very expensive, did not deliver on time, did not send what I ordered. Paid $160 for a chocolate gift basket, they ended up delivering some random asian crap including wine to a very sick relative in hospital. Utterly embarrassing and insensitive. DO NOT USE THIS WEBSITE
Ordered a gift for my sister, they never delivered. Confirmed later that will refund money and never did, up to now I am still waiting for the refund. Stay away people please
Don't. Just don't.
They didn't send me an order confirmation, so I contacted one of their representatives. The person said my order number (which appears on Paypal's payment confirmation email) was wrong, and gave me another number. I then asked if I could receive an order confirmation email, which was left unanswered. I then requested an order confirmation, which was also ignored. I have now requested a payment dispute on Paypal, and hopefully will receive my money back.
In short, just don't.
I tried to purchase a gift basket for my mother despite the higher price for what it was. I put my card information but I received a call saying that I need to take a picture of my credit card and my drivers license card and send it or they will cancel my order. I received 5 calls at 11 PM when I just wanted to go to bed. They kept calling over and over.
We ordered gifts to be delivered to Spain. They never delivered as confirmed by the TO BE recipient and sent us some fictitious document of delivery. STAY AWAY! They put up an attractive site just to cheat people!
We placed an order that wasn't delivered. The customer care kept replying with default responses when we tried to find out the status of the order.
I have been a victim of fraud i ordered a gift for my friend's birthday they didn't deliever it in that day so i requested a cancellation but they didn't give me the refund.
Answer: I would contact your credit card company to dispute the charge
Answer: They will never get back. Forget getting back to you, they will not even get back to you even if you keep poking them.
Answer: No communication. No email. They will just take a lot of your fucking money and just keep it with them. They will not reply to your msgs. Now will be they bothered to help you out. They are a bunch of scammers.
Answer: Based on our experience, yes! They confirmed by phone it would be delived on the day but no.
Answer: Its a fraud company. A group of assholes without any proper address or contact number
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