
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
GiftHerShoes has a rating of 1.2 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftHerShoes most frequently mention return address and credit card. GiftHerShoes ranks 647th among Shoes sites.
We monitor reviews for authenticity
I bought a pair of sandal and to my amazement I received 2 pairs and when I tried to return a pair the web site for them disappeared and I couldn't return them. I contacted my credit card company and they had no luck either and since I couldn't return the 2 pair I paid for 2 pair of crappy made sandal that
I couldn't get my foot in. I will never purchase from them ever again and I don't recommend this retailer.
I ordered 3 prs of shoes and paid $134.00. After a mo it still had not shipped. I tried to cancel after 1 wk and was told NO. When I finally recieved the shoes 2 mis later that I thought were leather they smelled like glue and were made of a very thin vinyl material with buckles made of aluminum. They were not wearable as the buckle didn't work. They were made as if for a toy doll. I could not get my money back. Months later they agreed to give me $21.00 that was credited thru PayPal. But because I paid thru them as a guest I never recieved the money because although they said they would credit this but apparently was still disputing it. Why Paypal facilitates scammers to continue ripping people off makes me guestion them also. It's unbelievable that this group of people in China is still in operation and still using paypal to process stealing money from people. They ripped me off in 2018! Fo not buy one thing from them. They have stolen pictures of real shoes sold elsewhere and replicate them with the cheapest material n glue they can put shoes together with
After two months of waiting I asked them about the status of my order. At first they told me to be patient because there were some customs problems. After my last e-mail (after 3 months) in which I told them to put my story on social media I never heard from them again... I truly believe that the few good reviews are written by themselves!
Beware that they are now ChicVoss and their practice is the same. They are Fraudulent I lost $100 to them.
Do a search online and learn that this is an ESTABLISHED SCAM.
Even "hides" itself on your credit card statement under company "dandelionon." Ok, one pair of the shoes is barely passable, cheap garbage. HOWEVER THE OTHER TWO CRAP PAIR I CAN'T EVEN WEAR BECAUSE THE CHEAP SHOES HAVE AN ANKLE STRAP THAT DOESN'T COME CLOSE TO FITTING AROUND MY ANKLE! TOTAL GARBAGE! Their shipping time is HORRIBLY LONG. SEVERAL WEEKS... took so long that I couldn't even wear the shoes if I wanted to, as they arrived LONG after the occasion. On the other hand, they give you only TWO WEEKS to actually get a return back to them. And you have to email them to get a return address!?! Lost nearly a hundred bucks with this crap company. S T A Y A W A Y from this company!
My repeated attempts to get this company to refund my purchase price for the shoes, minus shipping, have failed. With each iteration, the response I get is for a small refund (10,15, then 20%) with their reasoning being that it will cost me so much to send the shoes BACK TO CHINA for them to consider a real refund. Again, THE SHOES ARE UNWEARABLE! (Even submitted photos, at their request.) SO NOW I'M GOING THROUGH WITH MY THREAT TO POST NEGATIVE REVIEWS EVERYWHERE I CAN. I will also at least attempt to get my money back through my credit card company.
Beware. They send you a cheap knock off! Don't buy from this site! I found another site that looks just like it under a different name... ZUCHIC... I wouldn't trust it. Looks the same as what I ordered from gifthershoes.
They advertised on Facebook and I actually looked up the shoes on Amazon. They appeared to be Naot brand shoes so I assumed it was legit. I googled them and they appeared to be from the east coast. So I took a chance. The shoes were fake knock offs. Ugly, just terrible fake looking knock offs. Nothing like the picture. The company website is no longer available. I'm so mad at myself. This is the second time Facebook advertises garbage like this. I'm never trusting them again.
Do NOT purchase from them. I am in process of making an FTC complaint. Access to their website disappears when you try and return. Merchandise is late, comes from China with an impossible to read return address, etc.
I ordered sandals on 16/08 and my credit card was charged. I have not received anything yet. Can I get news?
I ordered 4 weeks ago. No shoes. I emailed them they sent me a tracking number but the site to track it was not in English. They are a total scam. Don't throw your money away on them.
I ordered 3 pair of shoes on July 3rd, they arrived on July 20th only to not be delivered to me at my ship to address which was my job. When they shipped the package they didn't include the name of my job on the package which I made sure that the name was included as it is on my confirmation email. Because the name wasn't on the package as part of the address, the US Post office couldn't deliver it and shipped it back to them. I reached out to customer service to say I don't want them shipped back to me when it arrive to their warehouse but just to refund for the purchase of $80! They responded with they will refund the payment in full only when the package arrive at their warehouse. Today is August 31st and they still claim that the package never arrived but they'll keep looking out for it. I told them on several occasions that as a customer I shouldn't be held responsible for their mistake and to refund my money now but they keep sending the same worded email if they can't refund the money until the package is received. There is no way I would know if it was received, they probably got it weeks ago but I wouldn't know because they keep sending the same canned response. I wish I would've read all the horrible reviews prior to placing my order. If I could I would give them 0 in rating. Beware they are definitely not into refunding your money, I just gave them $80 and I don't even have the shoes!
I ordered shoes a week ago and have yet to receive shipping confirmation. I checked the order today, and the website no longer exists! I now have to file a claim through PayPal to try to get my money back. Waste of time and money
Do not buy from this site. The shoes look nothing like the picture and come literally falling apart with globs of glue everywhere. They refuse to give you a refund and ask that you pay to ship them back to China.
This site did not deliver my shoes - but took my money. Pinterest needs to vet their site more thoroughly Mary B
Jul 29
Paypal
$51.75
Shoes were nothing like the sandals shown. When I asked to return the sandals, I was not given an address to send them to, instead they provided me with a coupon for 20% of my next purchase. The sandals were so cheaply made, I would not have attempted to wear them outside. This company is a scam. I gave them 1 star, because 0 wasn't an option.
Wish I had looked for reviews before ordering! I believed the website that you can return your order. Well, only if you want to pay for the shipping back to China! What a rip off! I ordered four pair all size 39 and they were all different lengths - one pair was almost an inch longer! Save your money and order from another site that is upfront about their return policy
I wish I had read the reviews before I ordered anything from Gifthershoes. The "company" is somewhere in China. The shoes looked nothing like the photos and are poorly made. Very cheap material and extremely uncomfortable. They arrive poorly packaged and are of poor quality. PLEASE do not order from this site.
Terribly made shoes and plastic. No quality at all... none. Beware of the import cost and if you want to return it, the export cost is very expensive. NEVER AGAIN WILL I BUY FROM THEM!
The shoes I received were very poor quality; looked like cardboard cut and pasted to sole and size was way too big. Did not even come in a box; just bubble wrapped. No paperwork in the package with instructions on how to return. They make it very difficult to return; you must pay shipping to return and provide a receipt. I also have started getting weird international phone calls now. Definitely avoid.
The shoes are very badly made, they look nice on the picture but are not that good close up and they are very uncomfortable. My package was damaged and the company offered 20% refund or a return with me paying the shipping to China, plus all kinds of conditions. Will never deal with them again.
Answer: I told my credit card company to challenge the charge. I was reimbursed and the bank then sends the issue to their fraud department.
Answer: This is the address they eventually gave me after the 14 return days were passed! This email came about a month down the road! With only a 25% refund offered after I pressured them. I have reported them to the Better Business Bureau!
Answer: I am currently asking that my credit card company fight the charge. I have retained all my communication with the company as well as pictures of the product. I do think dissatisfied customers should contact both Shopify, the platform which launched this company as well as contact Pinterest who are advertising this company as legitimate. Those with Facebook and social media presence should use those platforms to deciminate information regarding this company. They are currently operating under the radar but the more they are exposed the less likely they can continue to sell their inferior product.
Answer: It will cost you more if you return the item, because you have pay the shippingcosts. This is what i got for an answer: If you confirm to return, please carefully check below return address and return procedure. Also please make sure to send us the photos of the note. Return address: Yunting Ceng 3F, Huibaichuan, 200 meters South of the intersection of Xiangxing Road and Shajing Road, Shajing Street, Bao'an District City: Shenzhen Province: Guangdong Country: China 518125 Phone: 18676369146 How to Return? Buyer should bear the return shipping fee. 1. Please include the following information in the return package: Leave a note about Order number, buyer email account and product SKU of the item(s) you want to return. Reasons for return. 2. Please take a photo of the package with the note 3.We will refund the product payment once we receive and inspect the item. 4. Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX. If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process. ***For your attention, Cos before you return the items, below are some kind reminders other than the requests in Return Policy: 1. The return freight is quite expensive and it usually takes a long time before we receive it; 2. Unlike the parcel to your place that was shipped together with our other parcels done by our resigned forwarder, your returned parcel is more likely to get lost during international shipping; 3. The refundnot include the shipping fee) will be transferred only when the parcel has been received and checked clearly 4.The declared value should be same with the original package, otherwise it might incur in import taxes, and make the return package fail to delivery us and return to you. 5. There need to be charged shipping fee for the original package (when it ship to you, it cost some shipping fee for us), the system will deduct the corresponding fee when we receive the returned package As a returning shipping fee is expensive. Would it be possible we reach a compensation agreement? We can give you 20% refund of the itme(s) and you don't need to return the items. If this fine for you, we will refund it to you paypal.
Answer: When I tried to send a complaint they blocked my emails and then the site mysteriously vanished. Don't know if it is back up yet. They never answered me about returns and the fact that they sent me some crappy shoes that weren't what I ordered. My advice is to count your losses and stay away from this site. You have to pay for shipping and what guarantee do you have that you'll actually get your money refunded.