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GetaroomReviews 6,370

3.4
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Getaroom Reviews Summary

Getaroom has a rating of 3.4 stars from 6,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getaroom most frequently mention good price, full refund and easy process. Getaroom ranks 5th among Hotels sites.

service
377
value
302
quality
274
California
1 review
0 helpful votes
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Best Price
February 15, 2018

Simple on line site. Good value for a good hotel. Simple on line service.
Good value for a good hotel

Date of experience: February 14, 2018
North Carolina
1 review
1 helpful vote
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Where is my reservation
February 16, 2018

The hotel does not have my reservation on file and it worries me I will have no wheres to sleep. How do I make sure this goes through? The money came from my account so I would like to know the reservation is in tact thank you

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
Florida
1 review
0 helpful votes
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Best price!
February 15, 2018

Best price out of all sites that I checked! Easy to book. So far so good! I will be checking soon for an upcoming trip to Ireland!

Date of experience: February 14, 2018
Florida
1 review
0 helpful votes
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Very Easy
February 14, 2018

We were able to find the accommodations in the area we wanted at a price we were very happy with. We would use the site again the next time we are looking to go on vacation.

Date of experience: February 14, 2018
Pennsylvania
3 reviews
5 helpful votes
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Crimson Jasper
February 15, 2018

Only after booking did I realize how high the service fees were. I went elsewhere got a higher price but even with taxes teh final price was lower.

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2018
California
1 review
0 helpful votes
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Best Room Rates
February 14, 2018

Great rates for rooms, even during the holiday weekend. Even offered discounts to California residents.

Date of experience: February 13, 2018
Illinois
1 review
1 helpful vote
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I thought I was on the hotel site (deception) I didn't know until I received the confirmation from this place that I actually had been had. I had paid a higher price to have rates I could cancel. When I went back to cancel they told me sure but I was being charged the full fare. This was 20 minutes later mind you. Regardless they would not even listen. It's a boiler room when you call, hundreds of voices in the background the agent just kept reciting the same words over and over. Fake reviews - do not use the service and be careful when booking you think you are on the hotel site.

Date of experience: February 13, 2018
Colorado
1 review
0 helpful votes
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Basic, clean, good airport location
February 12, 2018

The bed was comfortable, the room was a good size and had basic things -- refrigerator and coffee machine. It was clean and comfortable but nothing fancy.

Date of experience: February 12, 2018
Virginia
1 review
0 helpful votes
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Great stay
February 12, 2018

The location was great and very clean. Breakfast was very good as well. Had everything I wanted and the fruit was amazing. Plenty of bars and restaurants near by.

Date of experience: February 11, 2018
Canada
1 review
0 helpful votes
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Booking room
February 12, 2018

Easy to book a room without too many steps. Didn't want to add much more to this post just the bare necessities

Date of experience: February 11, 2018
Massachusetts
1 review
0 helpful votes
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Easy to book
February 12, 2018

I was very happy with my get a room experience but Im not happy that it is impossible to submit a review under 100 words.

Date of experience: February 11, 2018
Michigan
1 review
0 helpful votes
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Surprised
February 12, 2018

Received an unexpected discount from getaroom while shopping around. Not sure how it happened but glad it did.

Date of experience: February 11, 2018
Romania
1 review
0 helpful votes
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It's not nice to hear from a hotel manager, " you can try other hotel if you can't find the room you paid for".

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2018
New York
1 review
0 helpful votes
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Service was good.
February 12, 2018

Made reservations at hotel for one night when our plane arrived and for another night when we had an early departure a week later. I was given one information number and told both nights were reserved. Upon checking since I had only one confirmation number, I found the reservation for our departure date only even though the charge went through for the arrival date. Called and had to start the process again for the arrival date. So I was frustrated, but ultimately the issue was resolved. Would I use this service again? Probably would.

Date of experience: February 9, 2018
Florida
2 reviews
0 helpful votes
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Pueblo Bonito
February 12, 2018

Finding and booking a stay was very simple. The ratings and pricing were readily available. I was able to find a hotel in the are of my preference.

Date of experience: February 9, 2018
Colorado
1 review
1 helpful vote
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Changing hotel dates
February 12, 2018

I was not pleased with the experience. I only wanted to change my dates for my stay at the hotel in Munich. I didn't want to cancel. However, I was not given any options. I contacted the hotel directly, and they said they would be willing to help but since it was done through a third party, I had to deal with them. What's the use of going through a third party if they can't even help.

Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 9, 2018
Colorado
1 review
0 helpful votes
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Easy
February 12, 2018

At first it didnt work on line, but a short phone call and I was set! Looking forward to enjoying my trip to Los Angeles

Date of experience: February 9, 2018
Georgia
1 review
1 helpful vote
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I booked a room on this site for $794, arrived at the hotel Embassy Suites and was told my credit card didn't process, so they charged me for my stay at $608. When I received my credit card statement, I saw that I had been charged for both bills. I called book a room and after 25 minutes, I was told that the supervisor was not available and to call back tomorrow. I told them I would dispute it. Disputed it with my credit card company, then on my next statement I saw the hotel refunded the $608 and I was charged back the $794. USE THE HOTEL SITES, THIS SITE TOOK ADVANTAGE OF ME.

Date of experience: February 8, 2018
Canada
1 review
0 helpful votes
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Easy booking process and great price!
February 9, 2018

Getaroom was an easy booking process and great price on hotels! I would use again or reccomended to a friend.

Date of experience: February 8, 2018
GB
1 review
0 helpful votes
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Ghetto
February 10, 2018

First i reserved a room with a double bed i actually chosed that option and paid more for it but getarrom email still shows double or twin making the owner have a reason too say it's is choice, and they try to give us two single beds after an argument with the owner that told me he makes the laws here, he ended up giving us a double bed, then i was in the bed talking to my wife naked when a guy opens the door immediately after knocking catching us naked, pervert pricks, avoid like the plague

Date of experience: February 8, 2018