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Mississippi
3 reviews
5 helpful votes
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I'm done with it
July 26, 2021

I have tried to use the gas buddy debit in 5 stations, 1 accepted it but did not give me the discount so I make that a 100% dissatisfied rate. Circle K no better just so you know.
Too bad because I have used the gas buddy app to find gas on trips and have been pretty satisfied with it. I guess charge cards aren't your forte.

Date of experience: July 26, 2021
Massachusetts
1 review
4 helpful votes
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I thought this would be great way to save money on gas purchases until they asked for my drivers license number. No company does that, Why would they possibly need my drivers license number and do they verify the number with the Mass Registry. I was in but now I am out and so should you.

Date of experience: March 4, 2022
Florida
1 review
2 helpful votes
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Gas buddy
April 19, 2023

I opened my gas buddy and tried to get road side assistance because I didn't have it that long they charged me $69.00 for a tow I never got and now are refusing to give me my $ 69.00 back! I cannot give no stars so I had to pick one

Date of experience: April 19, 2023
Maryland
1 review
4 helpful votes
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I was a heavy user of Gasbuddy for over a decade to save costs. There website was wonderful. However, recently they did some sort of software upgrade and nothing is as good as it was. Now I can only find prices at 10% of the stations nearby where it used to be over 90%. I will be looking for a new website.

Date of experience: July 8, 2022
Virginia
1 review
4 helpful votes
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I have an RV with an 80 gallon gas tank. After many requests GasBuddy raised my purchase limit. I let them know I was going on a trip. After my first fill-up the pit a hold on my card cause of the quantity of gas I purchased and the purchase not buying in my home town.

Their customer service folks never answer the phone so attempts to resolve the issue were a waste of time.

After the trip was over the released the hold. Clearly that was a bit too late.

I have asked to speak to a supervisor and of course I have NOT received a phone call.

I will be looking into other options to save a few pennies on each gallon of gas

Jerry

Date of experience: June 11, 2020
Washington
1 review
15 helpful votes
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I found that gas station owners put fraudulent low prices on the app to get you to come in. That's a big waste of time gas and money. We need to find a way to control this. If we stop trusting this app, all is lost. It wastes a lot of our time!

Date of experience: July 11, 2015
Illinois
1 review
9 helpful votes
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App and system sucks
October 4, 2017

I tried loading the app 5 times and tried all manner of number combinations to activate my card and nothing worked. Sent several emails with no responses. I have since cut up the card. Just hope my bank account is also cleared. Since I did not ever activate the card, it should be.

Date of experience: October 4, 2017
North Dakota
1 review
18 helpful votes
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If you review the reported winner's history, which is available by clicking on their name, you'll notice an unusual number of winners with little or no reporting history, especially those with the default name of "buddy" something. While the vast majority of winners appear to be legit, there's enough anomalies to be suspicious of the fairness of the site.

Date of experience: February 27, 2022
Kentucky
1 review
2 helpful votes
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Daily giveaway
July 8, 2021

Most of the winners started September 2016. That's right same month same year. I have saw that a few win on their first day with new. Made up accounts. It looks to me these are fishy. Look up winners the tap on their achievements tap on get it started. See for yourself. Fishy

Date of experience: July 8, 2021
Canada
1 review
6 helpful votes
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I live in Innisfil Ontario, and regularly go to Costco Barrie, where they have the best local price on premium. But something has gone wrong with the reporting on premium pricing. It is always posting a fictitious price which is much higher than their actual price. Who is fooling with this?

Date of experience: March 30, 2022
Ohio
8 reviews
2 helpful votes
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Gone to squat!
October 21, 2023

What started out as a great help has turned into a rocket science nightmare! By the time you get through all the ads and changes EVERY TIME YOU LOG ON you could run out of gas! It is now just an EPIC WASTE OF TIME!

Date of experience: October 21, 2023
Massachusetts
1 review
12 helpful votes
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I just recently signed up in hopes to save money at the pump but what I've gotten instead is nothing but headaches. First when I got my card it took forever to activate and when it finally got done and I tried using it at a gas station it said declined. When I tried calling customer service I was on hold for 15 minutes just to be told that there hours are 8-8 which was ridiculous and when I tried calling again the next day during business hours the hold time was the same just to be told that they were very busy to call back later or send an email. I'm all set I'm having my card canceled... so to anyone thinking of getting the card don't do it it's nothing but a headache not worth it

Date of experience: June 11, 2019
Texas
1 review
6 helpful votes
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Every time I try to use the app it is sooooo slow or often opens after the information I need is useless. The screen goes dark & after what seems like forever & certainly not so I can actually find a station then it tries to show me stations not even in the location where I am. The ads take over & a u.
Ser can't get the information they are looking for. This app used to be responsive & easy to use but now it is terrible.

Date of experience: August 28, 2017
Texas
1 review
38 helpful votes
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GasBuddy USED to be an awesome site--lots of current information about gas prices and other transportation topics. But then, about 3 years ago, the current owners bought it out and they COMPLETELY trashed the site. They shut down the communication between GasBuddy members. The membership can post daily news article. Originally, these articles had to be related to gas prices or other transportation-related topics. Now, they let ANY idiot post any political crap, or any other opinionated garbage. The current owners show absolutely no concern for the membership that does the work of posting current gas prices. All they are interested in now is selling advertising to convenience stores, and trying to con people into giving them access to their financial information in exchange for a very small discount on gas purchases ONLY IF you use their payment system. I still use it to check local gas prices, but, since prices these days are fairly stable, the lowest priced stations stay consistent.

Date of experience: May 14, 2020
Texas
1 review
3 helpful votes
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Works great.
November 2, 2017

I have no ads or any of the issues these people are complaining about. Map works fine and is viewable. Get a better phone or just be smarter people. And if it did have ads, they have every right to make money off of the app. Anyway this app works.

Date of experience: November 2, 2017
Massachusetts
1 review
3 helpful votes
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It's a scam
April 2, 2017

You don't have to be near a gas station to get points as long as it lights up red so you don't no if your getting a true price. Been doing it for so long I've been number 1 in my area, complete every challenge, built up so many points, cash in points every day, just not worth the hassle unless your a retired person

Date of experience: April 2, 2017
Texas
1 review
15 helpful votes
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I sent an an email to customer service and it took them 2 weeks to reply back. They apologized for the delay but never assisted me with my issue. I selected an offer on their app to receive $. 13 off a gallon and they only gave me $. 13 off my total sale. They won't even help me with their own error.

Date of experience: June 19, 2019
New York
1 review
19 helpful votes
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Seems there is a outbreak of liars joining Gasbuddy. They mass report prices in a given area all within minutes of each other and they're wrong prices. They even go back later and change them again. There's no way of reporting tjem. The only fix I see is the stop using the app.

Date of experience: April 26, 2022
California
62 reviews
276 helpful votes
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Every driver should bookmark this site. It's useful in two ways: (1) It will locate the cheapest local or en route gas sources, and (2) It will tell you what the gas used in a contemplated trip will cost. I use it primarily for (2), and in the process I also learn the number of miles of my trip.

In order to get accurate results, I need to submit an online form detailing what vehicle I drive and its year, and which grade of gas I buy (and of course my starting and ending points). Or I could enter my gas mileage if I know it.

A minor downside is that as of now GasBuddy will not retain information that I give it, so I theoretically could have to spend a fair amount of time refilling the form every time I want GAsBuddy's help for a new trip. In practice however your form filler or password manager (such as RoboForm) should save your data for you and remove that necessity.

Date of experience: September 7, 2011
Alabama
1 review
9 helpful votes
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Thank u
July 5, 2018

I won $100 in gas, On July 3rd 2018, They sent me an email fedex phone number and a tracking number it's only been 2 days since I have one and I received my gas cards today by fedex. I never thought I'd bade lucky and win anything but it happened. This is going to be a big help for me, Thank you again gas buddy.

Date of experience: July 5, 2018

Overview

GasBuddy has a rating of 1.3 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GasBuddy most frequently mention customer service, bank account and credit card. GasBuddy ranks 2261st among Autos sites.

service
74
value
81
shipping
33
returns
29
quality
60