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Colorado
1 review
3 helpful votes
Follow Rachel B.
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I'm getting these emails like twice a week - I've blocked them on my sender list and unsubscribed and they're still coming through! Incredibly annoying, this should be illegal right? GO AWAY

Date of experience: August 8, 2022
Tennessee
6 reviews
11 helpful votes
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Worst of the Worse
January 17, 2022

Useless piece of crap. Customer service... is there one? Can't get through to them via phone, text or email. After 4 attempts, I finally got their card, the explanation being it had been sent to my former address. Wha...? Huh? I've lived at this address for over 35 years, well before GB existed. Emails either go unanswered or are answered with the screwiest replies weeks later. App is a bad joke. Pop-ups out the kazoo, proving NOTHING is free. Really off-the-wall gas station locations when I plug in my Memphis, TN zip code. Kansas City, KS and Oak Park, IL... really? I uninstalled the app from my phone and tried to unsubscribe from their emails, but couldn't find a link to do that within their emails or on their website, so for what it may be worth, I unsubscribed via GMail's link, hopefully sedning GB's emails straight to Spam. I'd like to be able to send it straight to Trash or better, have the option of sending GB emails straight to Hell. Gas "Buddy" my $#*!!

Date of experience: January 17, 2022
Colorado
2 reviews
1 helpful vote
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Won't bother
March 12, 2021

Thought I'd sign up to get best fuel prices. Ridiculous. I was there before I got the price in most areas. After reading BBB reviews anyway, decided I will not be using this app.

Date of experience: March 12, 2021
Wisconsin
3 reviews
4 helpful votes
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THE NEW PAYMENT CARD WIL NEVER BEAT THE 5% DISCOUNT I GET WITH MY SAMS CLUB CARD - THEIR HYPE ABOUT SAVING UP TOP 40 CENTS PER GALLON IS A LIE. GETTING THE CARD WAS A WASTE OF TIME. BUT I STILL LIKE THE APP

Date of experience: October 19, 2020
California
2 reviews
21 helpful votes
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I thought... hey maybe I will give it a try and I won't be the one that gets hacked. WRONNNNGGGG. DO NOT... I REPEAT! DO NOT GET THIS CARD! Total scam. No customer service whatsoever. I'm contesting with my bank! I blocked the card from being able to withdrawl funds. What a nightmare! Gasbuddy is a POS and I will also be removing the app from my phone! F YOU GASBUDDY!

Date of experience: February 16, 2018
Alabama
1 review
7 helpful votes
Follow DANIEL E.
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I've been using this app for more than a year and I haven't had any problems with it. I've used both the regular savings side of it as well as the Shop Your Way points side of it. While using the Shop your way points side of it, you don't get the 5 cents per gallon savings, though. It's a trade off. I also use the Gas Buddy card in tandem with other fuel rewards programs like Shell Fuel Rewards and Kroger's Shoppers Card to maximize my savings. I also just signed up for the Gas Buddy plus plan which basically charges you $5 for $6 in savings. So, granted, you're only really coming out a buck ahead, but that's better than nothing. Every little bit helps. That's the attitude you have to have going into this app. And for the people reviewing this that don't like that it accesses your account, I can say that I have never had any issue with any unauthorized charges from this.
As for the gas price finder side of the app, you get out of it what you and those around you put into it. I participate regularly in updating the prices at gas stations along my route and I usually find the prices shown in the app are pretty accurate. When they are off, I correct them.

Date of experience: January 30, 2019
Missouri
1 review
11 helpful votes
Follow Chelsey M.
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I loved gasbuddy for the longest time, and I never had any problems. Until one day I accidentally pumped a little over what I intended and when gasbuddy charged my bank account it returned the charge because my bank account went negative. Ever since this happened I have had a message saying that my gasbuddy card was deactivated due to an issue connecting to my bank account. It says to contact them if the process takes more than a day to resolve. It has been 6 months and after multiple times trying to contact them about my bank account not being connected, then my account still being charged for the premium membership when I've been unable to use my card, and then just wanting to cancel my membership, I've gotten nothing. No response. I continue to get charged every month and I don't know what to do at this point because I've done everything I can. In the photos the "gasback reward" was one if their deals where it gives you however many cents back per gallon, so I just took a picture of my receipts and the gasback applied towards my membership fee.

Date of experience: March 24, 2020
Canada
1 review
10 helpful votes
Follow Big B.
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If I need to know where McDonald locations are And other businesses are I have an app for that and it does a much better job. The ever increasing ad's only clutter the list of stations

Date of experience: April 19, 2017
Canada
1 review
1 helpful vote
Follow Benito W.
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You report these jerks to GasBuddy, their account is closed, but within hours, the fake prices are back under a new account. What's the point? I just go to the station I know is always the cheapest.

The high prices are fake - posted by the same guy, probably the owner of a competing station.
Date of experience: April 9, 2023
Illinois
1 review
4 helpful votes
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Was great now garbage!
September 28, 2022

Typical of some websites. They did an update to their site and it is now basically unusable. I travel frequently and they lost all my favorites. Way to go nerdy internet geeks!

Date of experience: September 28, 2022
Wisconsin
1 review
5 helpful votes
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The only thing good that can come out of gasbuddy is to close them do
Wn permanently. They have an app that had been broken for quite some time but they have not been ablecto fix it. I also notice from reading teviews that the gasbuddy card is a nightmare. I also notice from reading reviews that gasbufdy support is also nonextstent. And finally, after being on here posting for years, I can pick out a lot of the gssbuddy liars that post prices without even beimg anywhere near the station. My final thoughts are that you should avoid gasbuddy at all costs.

Date of experience: January 21, 2023
Canada
2 reviews
5 helpful votes
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Suspicious winners
June 12, 2022

Very suspicious that when you view the list of winners there are many with the username beginning with Buddy….
All appear to be from the U. S
Coincidence?!

Date of experience: June 12, 2022
Canada
1 review
0 helpful votes
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Gas pice stories
June 11, 2018

I have watched on tv your reports of why gas keeps going up.
I now think you are just a spokes person for the oil companies. You say gas has Togo upwhen the Canadian dollar goes down and when oil goes up but you say the same thing when the dollar goes back up and oil goes down.
You should have it both ways but that is an oil company BS store we have heard many times in Canada.
You say gas must go up when the seasons change from winter to summer but when the change from one additive to another it shouldn't just keep going up.
You tell us gas must go up when a refinery on the south east coast shuts for maintenance but they don't supply Canada then you say it has to go up when a plant on the west closes for maintenance. It seems that you are just repeating the old oil company stories over and over as they did in the years past time for you to tell the truth it is greed and goug Canadians plan and simple.
Larry Miller
*******@telus.net

Date of experience: June 11, 2018
Texas
1 review
11 helpful votes
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The worst
January 18, 2020

For almost a year I tried to tell them a gas station had diesel but it never changed
More ads than a election campaign
NEVER responds to any inquiry. Never responds to any complaint
In one week I never found any price correct
Just terrible and it freezes up at least once per day

Date of experience: January 18, 2020
Arizona
1 review
0 helpful votes
Follow Rodney G.
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Basically, this company is a business to steal your money, is a common practice. This is how they make their money.

Date of experience: February 22, 2024
North Carolina
2 reviews
20 helpful votes
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* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

DO NOT USE PAY WITH GAS BUDDY!

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Complete SCAM. Since the apps inception Ive long been a follower using their service to find the cheapest diesel in my area. Well I learn the hard way pay with gas buddy is a scam, stay away do not fall victim! Pay with gas buddy withdrew $160 of fraudulent charges on my account. Ive attempted for two days to reach them via telephone, in app and email and they have yet to respond to any of my attempts to reach them. There is no one who answers the telephone, you only get directed to a voicemail which is useless because no matter how many messages you leave no one calls you back. Ive tried to reach them to unlink my bank account but again no one answers the telephone so you cant unlink your bank account either.

This is ridiculous!

Date of experience: January 17, 2018
Michigan
1 review
6 helpful votes
Follow Rick S.
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The old site was easy to use - the new one is useless. Unless it changes back to user-friendly then that is it. There are other sites that will give me this information much quicker.

Date of experience: August 29, 2017
Michigan
1 review
2 helpful votes
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Inaccurate prices
December 29, 2022

Check the app numerous times set at this gas station the price was $2.66 after activating the discount and putting my gas buddy card in it charged me $2.87 you cannot trust this app

Date of experience: December 29, 2022
Texas
1 review
0 helpful votes
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Terrible
April 22, 2024

They get your bank info and after a month of excuses the send no card. Scam site stay away bad customer service

Date of experience: April 22, 2024
Maryland
1 review
3 helpful votes
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I started using gas buddy. I'm supposedly saving a few pennies on each gas purchase. I usually pay a few pennies more at the pump with the idea that I'm getting increased savings from the cash back. I have accumulated over $250 in savings and attempt to redeem my savings. The only option I was given was to get a credit card from gas buddy to redeem gas only. I was never given a chance to get gift cards. I find out that is an option and I'm told that the system will not allow me to switch to gift card. That is bull$#*! form the top. So my only option is to redeem the savings for gas. I go to two different gas stations that supposedly give you savings in the future (while I usually pay a little more to get increased savings in the future) only to find out that they don't take the gas buddy credit card. If I can't redeem my savings for a real gift card and your credit card is not accepted anywhere, what is the purpose of your business? You get a kick back from the gas station when I purchase gas using gas buddy but I can't redeem my supposed savings at a gas station and you can't give me a gift card to a real store AND you can't change that because The ONLY option I was given was to redeem my savings for gas which again NO ONE accepts. Your company is bull$#*!. I've supposedly been saving pennies for a couple of years only to have nothing to show for it while you are making money on me. Don't waste your time doing free work for this company because you can't redeem and use your savings anywhere. I would give them a 0 rating if I could

Date of experience: January 5, 2023

Overview

GasBuddy has a rating of 1.3 stars from 373 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GasBuddy most frequently mention customer service, bank account and credit card. GasBuddy ranks 2261st among Autos sites.

service
74
value
81
shipping
33
returns
29
quality
60