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Gadget Guard

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Montana
1 review
0 helpful votes
Follow Erwin H.
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I have an iPhone 8 and apparently the screen has rounded edges. When
The person at the Verizon store put on my replacement screen protector he told me I needed to keep pushing down on the gadget guard at the very edges so it would seal better and I have kept trying that it doesn't seem to be sticking down and he said that dust can get in there so I'm not sure what the fix is if any for this problem but other than that I'm really glad it protected my phone. Thank you.

Date of experience: August 7, 2018
Oklahoma
1 review
0 helpful votes
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Saved my phone
August 8, 2018

My phone fell off the sofa and cracked the guard in three places, but the phone was intact. Getting a replacement was very simple. I'm not sure how to return the damaged guard, though. I would have thought they would send an envelope with instructions.

Date of experience: August 8, 2018
Florida
1 review
0 helpful votes
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No hassle warranty! Have had this glass protection for about 18 months! Got the replacement quickly and changed the cracked guard. Phone is still in excellent shape and still like new! Thanks Gadget Guard!

Date of experience: June 25, 2018
Arizona
1 review
0 helpful votes
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Gadgetguard has been the best product I have purchased. I would not consider another screen saver product. I am a 100% happy customer both with product and warranty. Tempered glass protector saved my screen twice in 6 years.

Date of experience: September 27, 2018
Massachusetts
1 review
0 helpful votes
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Product very difficult to remain clean before install. I guess dust from the air got on it. Disappointed it the effect. Matched the curve of my phone perfectly. But it's now dirty and no way to fix it.

Date of experience: September 16, 2019
Minnesota
1 review
0 helpful votes
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Warranty
September 2, 2021

Purchased my phone saver cover which was over $50 and filled out warranty info. Needed to replace so went to warranty site and ordered replacement. Very disappointed in shipping charge at over $7. When received actual shipping was 90 cents. Felt taken advantage of. Disappointed in customer care.

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
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My new Gadgetguard cracked within a couple of days of being installed. Thank goodness I had registered with the company! They immediately sent me a free replacement, which I received in less than a week. All I had to pay was a small shipping charge. Thanks a bunch!

Date of experience: July 20, 2018
Oklahoma
1 review
0 helpful votes
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Replacement of glass cover
May 3, 2021

This is my second glass replacement with Gadget Guard. I have been impressed with their service. I log into my account, click on replacement and pick the way to pay for shipping. That's all I need to do. Within a week the replacement is here. I love the quick and easy process.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Decent
January 23, 2019

Very protective, I would reccomend purchasing. However, it is impossible to avoid getting dust particles stuck under the screen resulting in a couple strange spots. No matter how much you clean your phone beforehand, you can avoid this.

Date of experience: January 22, 2019
Texas
1 review
0 helpful votes
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Middle of the road
February 10, 2019

Unfortunately I have found that these screen savers don't last very long. We are on our 3rd set in less than a year. Phones haven't been dropped. The edge cracking and bubbling is from normal in and out of pocket or purse wear and tear. Gadgetguard is good about replacements however at 5.99 each for shipping I'm now at over $60 in just screen savers per phone.

Date of experience: February 10, 2019
Utah
1 review
0 helpful votes
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Replacement screen
July 3, 2018

Received my second replacement screen very fast and AT&T store near me put it on fast for free-had just paid the shipping. Had dropped my phone while gardening on both breaks. I need to wear a fanny pack! Am trying your TechTonic cleaner also-sounds good.

Date of experience: July 3, 2018
Virginia
1 review
0 helpful votes
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I cracked my guard at a wedding and I'm so glad to be able to have it replaced for $5. Shipping took a week which was difficult only because some of us are used to Amazon prime instant gratification haha. Wonderful experience.

Date of experience: July 24, 2018
Indiana
2 reviews
0 helpful votes
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Problem resolved
June 26, 2019

I couldn't order my free insured Black Ice screen protector because I put in an email for myself that didn't exist, the friendly customer service reps didn't give up on me until they found out what the problem was. Thank you so much!

Date of experience: June 25, 2019
Louisiana
1 review
0 helpful votes
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Not only have I loved my Gadget Guard Black Ice screen for years, but it has also truly been a "phone saver" on NUMEROUS occasions! Easy to register and quick and easy to order a replacement. Ships quickly. Never once had an issue with the product or the company. Definitely recommend!

Date of experience: July 9, 2019
Texas
2 reviews
0 helpful votes
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Gadget Guard not only honors their lifetime guarantee but they make it quick and simple to order replacements. Fantastic company! I would recommend none other than Gadget Guard for your screen protectors.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
Follow Diann E.
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Our I'phone X has been protected now almost three years by this excellent screensaver. The initial cost was well worth the ability to get unlimited replacements for only $8 and the reassurance that if our screen ever gets broken, we can make a claim with Gadgetguard to fix it, is the best warranty ever.

Date of experience: May 30, 2020
Maryland
1 review
0 helpful votes
Follow Rebekah S.
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This is my first encounter with gadget guard; I've used several other tempered glass services before but upon the purchase of a new phone, the AT&T store talked me into this brand. Less than a week on my phone, the edge of the glass developed a small chip. This happened while o was standing in the bathroom doing my makeup... no major drops, bumps, falls... just the phone slipping out of my hand 3 inches above the counter top and the glass broke. Glad it was there Incase my phone glass could've broke but I also feel like it really shouldn't have chipped from such a small encounter. Anyways, ordered replacement immediately on 10/15/18, and received it 10/27/18. Slowest delivery of all the services I've used which is pretty annoying because everyone know the screen protector continues to crack over time, thus making my phone screen more vulnerable. Not impressed, and disappointed in multiple things with my first use of this screen protector.

Date of experience: October 28, 2018
Missouri
1 review
0 helpful votes
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Great customer service
January 11, 2020

They corrected all of my issues promptly at no extra charge. Thanks for helping me get a new replacement that wasn't shattered.

My initial review:
I received a replacement screen protector and it arrived cracked. I'm having a hard time getting in touch with someone about replacing it.

Date of experience: January 10, 2020
New Mexico
2 reviews
0 helpful votes
Follow Karin R.
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I have purchased three separate protection screens over the last 5 years, 2 for iPhones & one for Android. I like the part where you can get free replacements, however when you are having to order them two sometimes three times a year and the S/H costs have gone up is it really cost effective?

Date of experience: October 3, 2020
Florida
1 review
0 helpful votes
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Excellent!
November 13, 2019

All I can say great screen protector company. If anything happens to you're Gadgetguard screen protector all you have to do is sign into your account at there website and order a replacement screen and just pay for shipping and that's it. Easy has 1 2 3. Shipping was super fast. I took it into Sprint and they put it on NO CHARGE. Great company.

Date of experience: November 13, 2019

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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