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Gadget Guard

How would you rate Gadget Guard?
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Pennsylvania
1 review
0 helpful votes
Follow David R.
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Although there was a small hiccup with a screen guard for a brand new phone. GadgetGuard corrected the issue and sent out the correct screen guard. I am 110% happy with the service I received from GadgetGuard. Their customer service was excellent. And absurdly quick! I had responded by E-Mail via my phone and by the time I walked upstairs and sat at my computer I had a response from their customer service! (Mind Blown). If you want a good product and a company that will back it. Go Gadget Guard or Go home. Unfortunately I'm using my phone to post this and my phone can not take a picture of itself. That would break the time space continuum, cause a paradox, etc... Not trying to create a black hole. Sorry.

Date of experience: August 29, 2019
Texas
1 review
0 helpful votes
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Good and Bad
September 26, 2018

The first one was awesome, the replacement, I don't know what happened. We had it put on, about a week ago, the phone is now cracked, and the screen proctor is not sticking... However, it has been one of the best screen proctors that we have used.

Date of experience: September 26, 2018
Indiana
1 review
0 helpful votes
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Great customer service
January 28, 2019

I contacted the company and initially had difficulty as they were updating the phone system. I ended up emailing the company and received a prompt response. I had some difficulty with getting logged in. When I did get in I was able to order a replacement easily. I just needed to pay shipping. Since I am not sure how being in my purse could cause the original to break, I am really uncertain as to the quality of the product.

Date of experience: January 27, 2019
Texas
1 review
0 helpful votes
Follow Brittany J.
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Filing a claim was easy, shipping was fast. Screen protector is awesome. The lifetime warranty is what makes this product absolutely worth the cost. There are cheaper options but none come with the lifetime warrant.

Date of experience: January 29, 2019
New York
1 review
0 helpful votes
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Ideal!
June 26, 2018

So easy and straightforward to get a replacement... although it was concerning how easily the screen protector broke. I have no complaints about the replacement policy but wish the product was a little more burly

Date of experience: June 26, 2018
Colorado
1 review
0 helpful votes
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I great products
August 7, 2020

Always great products from Gadget. I have been using their screen protectors since the iPhone 7+ and have recommended the brand to all my friends and family who need/want a screen protector for their phone!

Date of experience: August 6, 2020
Texas
1 review
0 helpful votes
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Excellent Product
April 20, 2021

I have used screen protectors from AT&T and I would have to replace them every couple weeks because they crack easily... not gadget guards! The screen protectors take a beating and last for several months!

Date of experience: April 20, 2021
Illinois
1 review
0 helpful votes
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This is probably 1 of the best companies I have ever worked with my Daughter has broken her Gadgetguard covering a number of times and they have always replaced it with no problems would highly recommend them to anyone

Date of experience: March 18, 2019
Canada
1 review
1 helpful vote
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The lifetime guarantee screen protector broke within a month without even dropping it! I put the phone in my pocket with my keys and it broke. Not a very good product. At least they sent me another one and I paid only shipping charges. Honestly I think they should pay the shipping charges also.

Date of experience: February 3, 2019
Indiana
1 review
0 helpful votes
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Customer service
July 23, 2018

Excellent customer service-thanks! This is my 3rd iphone screen protector-BUT, phone is intact without a scratch! The black ice edition looks amazing on the phone and each time I've broken the screen protector, there has been no damage to the underlying screen. Gadgetguard is extremely quick with sending me a replacement screen protector and it was easy to request. Now I need to get one for my ipad!

Date of experience: July 23, 2018
Arizona
1 review
0 helpful votes
Follow j k.
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They say its a lifetime guarantee but charge $10 to ship something that could go in an envelope. Product works well but they are ripping people off for a replacement. My phone fell off the couch and hit the carpet. The protector cracked. No big deal. But $10 for a replacement is a scam.

Date of experience: June 6, 2019
North Dakota
1 review
0 helpful votes
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Kind of a bummer that B Mobile has changed to this process but it worked out fine. The kit seems pretty comprehensive, but I chose to take it to my store and have them take care of it since they do it every day.

Date of experience: August 20, 2018
Nebraska
1 review
0 helpful votes
Follow Carolyn A.
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I received my order in a reasonable amount of time, however, I paid $50.00 at the store to protect my screen and it cracked shortly after that. I paid $10.00 for a lifetime guarantee product only to receive it damage. It was replaced at no cost. Customer Service was good but the product itself is expensive and doesn't have the quality of a screen protection that I would expect for the price I have paid.

Date of experience: July 29, 2018
Oregon
1 review
0 helpful votes
Follow Pookie S.
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With the high cost of screen protectors these days, Gadge Guards warranty is awesome. If it breaks they will replace it for only the cost of shipping no matter how many times you break the screen protector you'll always get a new replacement for a very reasonable shipping charge. Can't go wrong with that unless you'd rather pay quite a bit more for a new screen protector.
Thank Gadget Guard:-)

Date of experience: November 20, 2019
North Carolina
1 review
0 helpful votes
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Speedy Service
July 18, 2018

The website was very easily accessible as well as the warranty process. I agree with some other reviews that the protector does crack easily as I had it on my phone less than 24 hours and an object gently tapped the corner and cracked it. #2 is still holding strong and I received it very quickly.

Date of experience: July 18, 2018
Ohio
2 reviews
0 helpful votes
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Breaks easily
June 25, 2018

Keeps phone screen from cracking it breaking but gadget guard protector cracks and breaks way too easily. It also pulls away from the phone glass in less than a month and leaves bubbles and space along the edges.

Date of experience: June 25, 2018
California
1 review
0 helpful votes
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Excellent service!
March 21, 2020

Gadget guard is the bomb! The made it super easy to register my product. AND even easier to make a claim. My product came quickly. Everything was perfect! Thank you! (I bought a glass protector for my iPhone)

Date of experience: March 20, 2020
Utah
1 review
0 helpful votes
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Timely order
April 9, 2020

My gadgetguard screen protector came quickly and arrived in excellent condition. It was easy to install on my phone and I love it! NO BUBBLES. This was the easiest screen protector installation that I have ever done. Thank you so much.

Date of experience: April 8, 2020
Washington
1 review
1 helpful vote
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I am hoping the new screen I just received will not crack as easily as my past gadgetguard screen. Also, the screen guard would be better if it was a little bit bigger to cover all sides of my IPhone screen.

Date of experience: June 20, 2018
Massachusetts
1 review
0 helpful votes
Follow Jill H.
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I bought my phone in August, 2020 and got the screen protector bc I'm a little accident prone. Within a month of buying it, my screen protector was cracked. I was able to keep it on for a few more months until I finally decided that I needed to use my warranty and get my replacement. The replacement was "free" but cost $8 to ship. Within 3 days of getting my new one, it cracked again. I shouldn't kept my money and bought the 2-packs from amazon for $10 each.

Date of experience: February 9, 2020

Overview

Gadget Guard has a rating of 3.2 stars from 1,583 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gadget Guard most frequently mention screen protector, customer service and great product. Gadget Guard ranks 6th among Gadgets sites.

service
43
value
44
shipping
40
returns
31
quality
41
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