From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Very prompt and professional keep you up to date with your items.
While there were problems with my order, I was kept informed and up to date on the status. This is essential for me to allow planning of my time and commitments. Most appreciated. The product worked well after I added some new ground cables to the motor, and one directly to the module. You might want to assess this tip as grounding at a seaside location is a potential problem. I am very happy with your service and would recommend your company.
Zeer goede communicatie, alles goed geregeld en door de nieuwe geleverde ECU probleem:-)
Replacement PCM fixed the vehicle. No troubles with the replacement.
This took too long get shipped! It only got packed and shipped after I called to check on my order. Other than that all is well it works great
Excellent will do business agin. Man of few words.
I was happy with my experience every time that I have used your company
No problems with the purchase, or shipping. Device works fine
Ordering was simple and email updates were helpful for tracking the progress of the order. I did receive an email explaining that my keys would need to be reprogramed as part of the process of installing the new PCM but this was not accurate and has caused me a big problem. I should not have attempted to reprogram keys per the email instructions. At the moment my car is a paper weight.
Came in a decent time and was plug and play with no problems
Hi guys sorry i hadn't been in touch. Everything on your end has been top notch no complaints at all. Still pretty busy but just wanted to say thanks and keep up the good work.
Flagship One was very concerned about the accuracy of the Vehicle Information provided, so that it can provide with the correct PCM for my vehicle. The follow through from order-to-delivery was very much customer oriented.
Verry Good, muito satisfeito, resolveu o problema do meu carro.
Order ECM around Feb 24,2024 but didn't receive until around March 21 2024. Would have given them a better review if it hadn't taken so long.
The ECM I ordered was faulty. I couldn't get the car to do anything except start run a few seconds and die. The OBD reading said no communication between the ECM & the TCM thus causing it not to run but a few seconds. I performed all steps to correct it. But with no luck. The part is simply faulty. I would simply like to exchange it for another one. I also have a new ECM I got with the car when I bought it. Except it isn't programmed. Can you program it for me. Then I'd have a extra.
I was amazed when I received the PCM box and plugged it in turned the key let it cycle and the car started up with out a glitch. This PCM solved all of the problems I have been having, cooling fan, ruff idle,. Thank you for your help and great service.
The shipping was faster than suggested and the product was new. Best price we found. Although it said it was programmed and ready, for our 1999 Mustang we still needed to get it programmed to our car before it would work. That was an additional $350 charge. So be prepared this alone may not solve the problem.
Amazing. Eve came quick and exactly what I wanted. I'm a GM master mechanic so programming theft was something I already knew how to do but the detailed instructions where dead on accurate.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members