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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I would recommend to never deal with any online business. I will never again do this I had a bcm supposed to be cloned my electric windows worked just perfect with old bcm and with the supposed to be cloned one they didn't work I had to just eat the cost and put my old bcm back In and I will get it done from a local person from now on. May cost a little more but no bback and forth with online ceap ever again. I highly recommend do it locally or take a chance. Never again!
I got the exam for my 08 f150 with keys already programmed. I took the keys to the local locksmith and asked him to cut them to match my old key. He did and they both worked. Great experience.
Took a long time and to many long distant phone calls so became expensive with the difference to canadian dollar and phone bill cost a lot
Perfect. Car would still not start but no fault to the ICM. When I replaced the spark control module it started right up. When lighting hits it destroys more then one item.
Use ups shipping, Dhl sucks $#*!, and will lose your package when all shipping info was correct.
It was very easy to order and all you have to do is give your VIN number that was perfect everything is great would order from them again
Hi Greg, thank you for your positive feedback! We're thrilled to hear the ordering process was easy and everything met your expectations. We look forward to helping you with any future needs.
Worked as it should. Customer service is great also,I had a question and they answered it very helpful
James, thank you for taking the time to share your experience. We're glad the product met your expectations and that our support team was able to assist you effectively. We appreciate your feedback and look forward to helping you again in the future.
I tried multiple times with the relearn procedure! But still not starting! Frustrated had to put old ECM back in!
Just took to long to get it. It took two weeks and that was just to long for my customer to have to wait
Everything was good works great. Definitely recommend you to others.
Thank you so much for your kind words, Dorian! It’s truly rewarding to know everything worked great for you, and we appreciate you recommending us to others. We're here anytime you need assistance!
2004 F150 4.6.On cold start up idle was erratic. Installed pcm with keys fixed idle. Only problem I had was getting keys cut. Hardware store or Lowes would not cut keys unless you bought them there went to locksmith to have cut.
Would buy from them again. Plugged in and fired right up.
Hi Shaun, thank you so much for your kind words! We're delighted to hear everything worked perfectly the first time, and we look forward to helping you again anytime you need. Have a great day!
I told him what I needed and they had no problem and setting it up and sending it to me. I really appreciate that.
Michael, thank you for sharing your experience. We’re glad we could help make the process easier for you and appreciate you trusting us to get things set up smoothly. Looking forward to assisting you again whenever you need.
I was able to order and receive a good quality FCM for a truck that was otherwise totaled electronically. Now I have her back on the street at an affordable price.
Hi Roger, I’m glad to hear that the FCM worked well to get your truck back on the road affordably. If there’s anything else you need or if you have questions in the future, don’t hesitate to reach out — we’re here to help!
They did well in helping me and answering all the questions I had
Andrés, thank you for your kind words. We're so glad to hear we could assist you and provide the answers you needed. Your support means a lot, and we look forward to helping you again in the future.
Purchase an ACM computer from you guys a while back. It's supposed to be plug and play. I plug it in truck. Won't start ran a scan. Every code with Ps on my scanner. I called to find out what's going on for refund and get told. You're going to charge me $85 for a refund? Not gonna happen, we'll never use you guys again ever.
After several attempts to make the "new" PCM work, we are giving up on it.
We followed the instructions with no success!
Not sure how to proceed?
We don't have a lot of experience with the electronics, and we are not sure how to verify if a PCM is good OR bad.
We were under the impression that this would be a "plug & play" type of swap.
I bought this for my son's car, and it's still dead in the water!
I bought a pcm for my Chevrolet duramax I'm very satisfied with flagship one. It took about two weeks to get it but was exactly the time frame that was stated by Flagship one. The pcm looked new and it came with instructions to reprogram it to the truck. I hope i dont need another one for this truck but if I do I'd buy it from flagship.
Had install by RPM auto electric,the minute i drone it went crazy
The repaied the old one so I could drive my truck
Do not hesitate to use Flagship One for pcm services
Fast, efficient, top notch communication!
Excellent service…thank you!
John, thank you for recognizing the fast and efficient service you received. We’re committed to maintaining top-notch communication and support, and we look forward to helping you promptly again in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Lance, for sharing your experience. We're glad to hear the keys were ready and that everything worked smoothly with your locksmith. Please don't hesitate to reach out if we can assist with anything else in the future!