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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Affordable, easy ordering, and received timely shipment.
2003 Ford Ranger XLT 4wd 4.0l
Restored our truck this summer. Pretty much replaced 50% of everything. It sat non-op for 4 years, until now. Thanks to Flagship One, a replacement PCM brought it back to life. Thank you everyone.
Jeffry, it’s wonderful to hear your Ranger is running strong again thanks to the replacement PCM. We're honored you trusted us with your truck’s revival, and we’re here for any future needs to keep it going for years to come. Thank you for sharing your story!
I received my pcm in timely manner worked perfectly fine.
Thank you very much for your kind feedback, Latoya. We're glad to hear that the PCM arrived quickly and is working well for you. Your satisfaction means a lot to us!
Very fast understanding how to make it work. A wonderful company that took care of my issues. I recommended anyone that needs anything from them. They get things done. Love it.😎
Thank you so much, RODERICK! Your kind words truly brighten our day, and we’re thrilled to hear we could assist you quickly and effectively. We look forward to helping you with any future needs!
Convenient and easy. Help was always readily available. Lots of updates and check-ins throughout.
Daniel, thank you for sharing such positive feedback—it's wonderful to hear that the entire process was smooth and that you felt supported every step of the way. We truly appreciate your kind words and continuous trust in us.
Arrived ahead of schedule and worked perfect out of the box.
Thank you, Ryan, for sharing your experience! We’re glad to hear everything arrived early and worked perfectly—your satisfaction means a lot to us. We'd be happy to assist you with any future needs.
New computer for my 1998 Jeep worked great! It now starts and runs again.
Thank you, William, for sharing your experience! We're thrilled to hear the new computer had everything running smoothly again, and we appreciate your trust in us. We're here anytime you need us in the future.
My local garage determined my computer was my stalling issue but had to go to a VW dealer to resolve… 2 dealers and lots of $$ later I stumbled upon Flagship One… spoke to an agent, followed the instructions and a short time later my newly refurbished reprogrammed computer arrived…
Now 6 months later I have been issue free! Highly recommend these guys
Joshua, thank you for sharing your experience and trusting us to help get your Jetta running smoothly again. We’re thrilled to hear that everything has been issue-free for six months and truly appreciate your high recommendation! If you ever need assistance in the future, we’re here to help.
Super awesome and easy to do yourself. I had a bad tuning on v6 think it was a v8 mis firing like crazy and got the new ecu from flagship and with a few hours of work I had a up and running car just as good when it come off the factory floor
Jered, thank you so much for sharing your experience—you did an amazing job tackling that tuning challenge! We’re truly grateful to hear our product helped get your vehicle running like new. Your satisfaction means a lot to us!
I replace the pcm but it didn't solve my problem. Most ground on the ac compressor wire no 57 which goes to the pcm check out fuses,relays etc no luck might find something else. Wire no
57 is in a lot of places.I don't think that the pcm is returnable. Danny Albert
Good deal, fast shipping, easy transaction. Thanks
Thank you so much, Dennis, for your kind words and support. We're glad to hear the process was smooth and you're pleased with your experience—your satisfaction truly drives us to keep serving you better. Looking forward to helping you again in the future!
I never received an order confirmation, or receipt of purchase, or order status communication. This is the 1st email I've received about my order.
Very professional, friendly and great customer service
She knew the information and was pront to respond to all my questions
Thank you, Ruben, for your kind words! I'm glad to hear that our team could provide the information and support you needed promptly. We appreciate your trust and look forward to assisting you again in the future.
My first time visiting. It was very much worth the time to visit. Very well informed and very easy to read about all my needs. And very well informed about my tracking my package. I will be shopping again. Thanks for everything and well done
Thank you, Donald, for your kind words and for trusting us with your first purchase—knowing your experience was easy and informative means a lot to us. We’re committed to keeping that level of service every time you shop, and we look forward to helping you again soon.
You guys program the computer very well you did a very good job it fixed the truck thank you.
Harry, thank you so much for your kind words and trust in our service. We're delighted to hear your truck is running smoothly, and we appreciate you taking the time to share your experience. Looking forward to helping you again whenever you need!
Great product worked perfectly! Best warranty in industry!
Thank you so much, Aaron, for sharing your positive experience! Hearing that the unit worked perfectly and our warranty gave you extra confidence means a lot to us. We're committed to delivering quality products and service every time!
Asked if it was plug and play, supplied the vin and it was just as described. Not my first purchase from them. Haven't had an issue with anything! I'm a us d car dealer so I run across different issues on a regular basis!
Jay, it’s awesome to hear that everything worked perfectly and you got exactly what you needed hassle-free. Thanks for trusting us repeatedly, and if anything comes up with future parts, we’re here to help keep your work smooth and efficient!
I was very happy with the product, it is exactly what I ordered and works perfectly.
The order too quite a bit longer than expected time frame.
Once item was ready to freight it was delivered reasonably quickly.
Communication around the delay could have been better.
Fast and correct worked as it should easy to program thank you
Thank you for your kind words, Anthony! We're glad everything worked quickly and smoothly for you—your satisfaction means a lot to us. Looking forward to assisting you again whenever you need.
Excellent service and fast turnaround. Would buy from Flagship One again!
Fred, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and appreciate your support—we look forward to serving you again soon.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Jacqueline; we’re thrilled to hear the ordering process was smooth and your shipment arrived on time. Your trust means a lot to us, and we’re here to continue providing quality and affordability whenever you need us. We look forward to serving you again!